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Navigating operational challenges in the hospitality industry

Hotel Owner

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. From managing fluctuating demand and evolving customer expectations in a post-pandemic society, to addressing changing sentiments towards sustainability.

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Understanding automation in the hospitality industry

Les Roches

The breadth of available options may seem vast and includes property management systems (PMS) handling multiple establishments to niche applications dealing with singular aspects such as reservations or feedback collection. This can involve purchasing new technologies and renovating existing systems to support automation capabilities.