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What it’s like to work in hotel operations management

Les Roches

If you have a passion for hospitality, a knack for problem solving and a desire to lead a team toward a common goal, then hotel operations management might just be the perfect role for you. What is hotel operation management? The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Human resources manager. This involves planning and coordinating patrols, managing surveillance systems, training staff for emergency procedures and supervising all other security job positions at the hotel.