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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Assistant hotel manager. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

Work-life balance: while the hospitality industry is known for demanding work schedules, many hotels in Abu Dhabi strive to maintain a healthy work-life balance for their employees. Responsibilities include managing bookings, addressing guest inquiries and coordinating with other departments to fulfill special requests.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reservations agent.