2019

Remove back-of-house-hospitality-management
article thumbnail

How to Manage Restaurant Staff Without Sacrificing Your Sanity

7 Shifts

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

article thumbnail

First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Marketing 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Revised Training Program Highlights Service Strategies for Travelers with Disabilities

AHLEI

Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities , an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities.

article thumbnail

What's the true cost of employee turnover to the restaurant industry?

7 Shifts

Money Turnover costs the hospitality industry an average of $5,864 per employee. Here’s a breakdown of how that cost is determined, according to the Cornell Hospitality Report: Productivity loss ($3,049.28): An employee’s productivity starts to wane as soon as they decide to quit. If you think that’s bad, it’s about to get even worse.

Server 144
article thumbnail

It’s ADA with a twist—provide superior service to your guests with disabilities

AHLEI

If they’re like the hospitality employees that hotel consultant Peter Slatin has encountered, they might uncomfortably ignore him or “help” him by grabbing him without notice to guide him where they think he needs to go. A guest with a guide dog enters your hotel. How do your employees respond? billion, according to Open Doors Organization.

article thumbnail

MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Book 110
article thumbnail

MRM Franchise Feed: Krystal Refranchising and Pieology in China

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. To that end, Krystal has engaged The Cypress Group, a specialized investment banking firm, to manage the refranchising initiative. Krystal Eyes Refranchising.