Sat.Mar 23, 2024 - Fri.Mar 29, 2024

Remove guest-satisfaction-marketing
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Sensory Branding: 5 Ways the Approach Can Deliver Impactful Guest Experiences

Lodging Magazine

Sensory branding is a powerful marketing strategy that engages guests’ senses to create a memorable and immersive experience. This valuable tool enhances guest satisfaction and builds brand loyalty. Scent marketing. Offer guests scented amenities like soaps, shampoos, and candles. Here’s how.

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. Make the Experience Personal Connecting emotionally with guests is key to increasing a restaurant’s long-term profitability.

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Broadening Scope: Why Hotels Must Rethink Revenue Management

Revenue Hub

Much of their day-to-day activities involve meticulously monitoring and adjusting room rates to stay competitive and responsive to market dynamics. The absence of a holistic view means that efforts are not necessarily aligned with the overall goal of maximizing revenue per guest.

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Trending Social Media Post Ideas for Hotels in 2024

STAAH

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. Showcase staff members going extra mile to ensure guest satisfaction and top-notch hospitality. Provide insider tips and recommendations for exploring the local area.

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How to manage refurbishing your hotel

Hotel Owner

The process entails more than mere cosmetic enhancements; it needs a strategic approach aimed at revitalising the building, enriching guest experiences, and maintaining competitiveness in the dynamic hospitality industry. At the outset, it is imperative to grasp the significance of refurbishment beyond surface-level improvements.

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Maximizing March Madness Profits for Restaurants Through Advanced Technology Solutions

Modern Restaurant Management

An interface that is quick to load and easy to use on mobile devices is more likely to see completed orders, enhancing customer satisfaction and sales. This data is instrumental for restaurant operators in tailoring online guest experiences, highlighting profitable menu items and devising targeted marketing strategies.

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Google’s Hotel Page Makeover: DMA Compliance and Implications

Revenue Hub

In the ever-evolving landscape of online search and advertising, the recent introduction of the Digital Markets Act (DMA) by the European Commission has set forth significant changes, particularly affecting internet giants like Google.