May, 2024

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Green check-in: strategies for hotels to adopt and promote sustainability

eHotelier

In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.

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Chris Lucas to open Mediterranean eatery Carlotta in Canberra

Hospitality Magazine

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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AHLA: U.S. Hotels Added 1,200 Jobs in April

Lodging Magazine

WASHINGTON—U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels, reported the American Hotel & Lodging Association. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Distillery Putting Puerto Rico Back in Puerto Rican Rum

EATER

Using homegrown heirloom sugarcane varieties, San Juan Artisan Distillers is part of a small group of producers challenging the imported molasses-based rums that have long dominated the island.

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More Trending

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Booking insights reveal the top 10 places most likely to have already booked their 2025 holiday

eHotelier

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

Book 278
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EOI Bakery

Hospitality Magazine

For more than 90 years, EOI has proudly developed and consistently supplied the Australian bakery industry with an extensive range of trusted, readily available premium bakery margarines and shortenings. EOI is proudly 100 per cent Australian made and owned. EOI’s trusted products include pastry and cake margarines and shortenings; butter substitutes; creaming shortenings; custard and pie fillings; and vegetarian and vegan margarine and shortening options.

Training 130
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Game Changing News for Brands’ Media Mix

Modern Restaurant Management

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

Budgeting 167
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Peachtree Group promotes 15 executives

Hotel Business

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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What Does Baby Reindeer Have to Say about Bartending? A Lot.

EATER

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Comings & Goings

Lodging Magazine

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

Magazine 107
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Navigating challenges of AI and maximizing value in the service sector

eHotelier

Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the 'human touch' becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.

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Tasman Foods

Hospitality Magazine

With more than 34 years’ experience, Tasman Foods is one of Australia’s foremost suppliers of premium frozen finger foods and seafood. Beginning with a focus on Asian cuisine, embark on a journey through flavour as Tasman Foods brings the most authentic and delectable tastes straight from their kitchen to yours. Explore bespoke handmade products that are tailored to elevate every dining experience and offer a wide range of flavours to suit any palate.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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The latest US hospitality survey unveils future travel trends

Hospitality Net

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

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Lark Hotels opens Stilwell Hotel

Hotel Business

Lark Hotels has opened the Stilwell Hotel in Carmel-by-the-Sea, CA. The property features 42 guestrooms, as well as several custom fountains, including a 20-by-18-ft. living water wall. “Carmel-by-the-Sea has an innate charm and a warmth that we have always been drawn to,” said Lark Hotels CEO Peter Twachtman. “We’re proud of Stilwell Hotel’s embodiment of that warmth and hope locals and visitors feel the same embrace from this modern, luxurious interpretation of Carmel.

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Hospitality Management Careers: Top 10 Positions within a Hotel

EHL Insights

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Imagine a day in the life of a Revenue Manager….without using acronyms

eHotelier

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

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Devondale

Hospitality Magazine

Devondale is one of Saputo Dairy Australia’s leading brands due to its quality, affordability, versatility, and portfolio offering. Products in the Devondale portfolio include mozzarella, cream cheese, butter, fresh cream, and UHT milk available in various sizes and formats fit for purpose for HoReCa. Devondale is part of a portfolio of brands manufactured by Saputo Dairy Australia, a leading dairy processor in the country, and is part of Saputo Inc., one of the top 10 dairy processors in the wo

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Home2 Suites by Hilton Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite

Lodging Magazine

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

Magazine 104
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137: $600,000 Trash Can - David Lund on Top Floor Podcast

Hospitality Net

David Lund is the Hotel Financial Coach, a thought leader and trainer on using financial data to drive your business decisions and your career. A 30-year hotel vet, David has seen everything, a lot of which he shares in his book, The Prosperous Hotelier. Susan and David talk about railroads, scams, and Russians.

Book 99
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Driftwood acquires Marriott Raleigh Durham Research Triangle Park

Hotel Business

Driftwood Capital has acquired the Marriott Raleigh Durham Research Triangle Park, a 225-key, full-service, upper-upscale hotel located in North Carolina’s Research Triangle area. The company will carry out an extensive renovation project to enhance numerous features throughout the hotel. Franklin BSP Realty Trust originated a multimillion, two-year loan with three one-year extension options at a competitive interest rate. “The acquisition of Marriott Raleigh Durham Research Triangle Park

Budgeting 104
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A New Law Could ‘Upend’ California’s Restaurant Industry

EATER

California’s ban on so-called junk fees, SB 478, goes into effect on July 1. But the attorney general’s office has yet to outline how the law will be enforced, leaving restaurant and bar owners anxious and worried.

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Maestro PMS Launches MezzoPay Embedded Payments

eHotelier

Maestro PMS, a Web Browser-based cloud and on-premises all-in-one property-management system, announced the addition of MezzoPay as its new embedded payment processing solution. Powered by Fullsteam, MezzoPay equips hoteliers with the ability to offer seamless and secure transaction capabilities directly embedded within the hotel PMS.

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UNOX

Hospitality Magazine

UNOX Australia invites guests to stand C2 at Foodservice Australia to experience its cutting-edge foodservice equipment and commercial ovens. Join the UNOX team and esteemed partners as they tantalise your tastebuds with delectable dishes across three exciting zones: UNOX’s CHEFTOP-X™ with SPEED-X™ and EVEREO® will command your attention by preparing a variety of food products throughout the day.

Marketing 130
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an