Trending Articles

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Green check-in: strategies for hotels to adopt and promote sustainability

eHotelier

In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.

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4 Mistakes Hospitality Employers Make When Conducting a Confidential Search

Horizon Hospitality

Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.

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Chris Lucas to open Mediterranean eatery Carlotta in Canberra

Hospitality Magazine

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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AHLA: U.S. Hotels Added 1,200 Jobs in April

Lodging Magazine

WASHINGTON—U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels, reported the American Hotel & Lodging Association. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.

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Secolo owners close Balmain outpost and announce new venues

Hospitality Magazine

Owners of Secolo Balmain Anthony, Tanja, and Robert Arienzale have announced the Italian eatery will close its doors after a six-month pop-up at The Exchange Hotel. The news of the closure was also joined by the announcement of two new venues in the Sydney CBD: Tessuto and La Panineria. Secolo Head Chef Mattia Senesi is curating the menu at both venues, and once up-and-running will lead the kitchen team at La Panineria.

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Game Changing News for Brands’ Media Mix

Modern Restaurant Management

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

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The Distillery Putting Puerto Rico Back in Puerto Rican Rum

EATER

Using homegrown heirloom sugarcane varieties, San Juan Artisan Distillers is part of a small group of producers challenging the imported molasses-based rums that have long dominated the island.

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Hospitality Management Careers: Top 10 Positions within a Hotel

EHL Insights

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Booking insights reveal the top 10 places most likely to have already booked their 2025 holiday

eHotelier

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

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Lune Croissanterie announces new Sydney location

Hospitality Magazine

Melbourne’s cult croissant brand Lune has found a new Sydney home in Rosebery’s Engine Yards. Lune was originally slated to open in Darlinghurst, however the team made the call to move to an alternate site. “Due to unforeseen delays with Darlinghurst, we’ve shifted to a new location in order to keep our plans on track and honour our commitment to bring the Lune experience to Sydney in 2024,” says Founder Kate Reid. “The Rosebery site aligns perfectly with our vision, and

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A Tight Labor Market: The New Normal

Modern Restaurant Management

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. As we press on into 2024, it's crucial for business owners to recognize the complexities and nuances of these shifts so they can stand the best chance of winning the talent race.

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What Does Baby Reindeer Have to Say about Bartending? A Lot.

EATER

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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137: $600,000 Trash Can - David Lund on Top Floor Podcast

Hospitality Net

David Lund is the Hotel Financial Coach, a thought leader and trainer on using financial data to drive your business decisions and your career. A 30-year hotel vet, David has seen everything, a lot of which he shares in his book, The Prosperous Hotelier. Susan and David talk about railroads, scams, and Russians.

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Imagine a day in the life of a Revenue Manager….without using acronyms

eHotelier

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

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Salumerie pops up at Sammy Junior

Hospitality Magazine

Viral sandwich shop Salumerie has been attracting long lines for months now at its store in Potts Point. But there will soon be another location for Sydneysiders to get their hands on the famous focaccia sandwiches thanks to a collaboration with Sammy Junior. The Salumerie team is taking over Sammy Junior’s food menu with five focaccia sandwiches from 6-31 May, serving best-sellers from the store as well as a bespoke mortadella option.

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Peachtree Group promotes 15 executives

Hotel Business

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Comings & Goings

Lodging Magazine

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

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Accor introduces HERA – a new loyalty and rewards program for travel advisors

Hospitality Net

Accor, a world-leading hospitality group, today announced the launch of HERA, Accor Travel Advisor Program – a new worldwide loyalty and rewards program exclusively for travel advisors. Available now at HERA.Accor.com, the new program includes more brands, more features, and more capabilities as well as an enhanced digital experience with easy and efficient online tools for booking, tracking and reviewing activity.

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Omni Hotels & Resorts launches “These Are The Days” Program

eHotelier

Now more than ever travelers are prioritizing experiences over material possessions, craving authentic, immersive encounters that allow them to connect with local culture and communities. This summer, Omni Hotels & Resorts is rolling out an exclusive array of Signature Experiences that will be relived by it’s guests for years to come. Omni underscores its dedication to crafting lasting memories with the launch of the new "These are the Days" program at its expansive collection of over 50 hot

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Fair Work penalises former Western Sydney restaurant owners

Hospitality Magazine

The Fair Work Ombudsman has penalised King’s Fusion Pty Ltd which operated Yagoona’s Bayt Al Tanoor before its closure. In court, King’s Fusion Pty Ltd was penalised $58,275 by the Fair Work Ombudsman in response to not issuing pay slips and also not complying with a compliance notice which was issued in April 2022. Fair Work investigated King’s Fusion Pty Ltd after receiving requests from the affected worker who was employed at the venue in a casual role from March to Ju

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Lark Hotels opens Stilwell Hotel

Hotel Business

Lark Hotels has opened the Stilwell Hotel in Carmel-by-the-Sea, CA. The property features 42 guestrooms, as well as several custom fountains, including a 20-by-18-ft. living water wall. “Carmel-by-the-Sea has an innate charm and a warmth that we have always been drawn to,” said Lark Hotels CEO Peter Twachtman. “We’re proud of Stilwell Hotel’s embodiment of that warmth and hope locals and visitors feel the same embrace from this modern, luxurious interpretation of Carmel.

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Home2 Suites by Hilton Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite

Lodging Magazine

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

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Phuket Hotels Association Goes Live With “Absolutely Fabulous Travel Sale” to Raise Funds for Hospitality Students

Hospitality Net

Phuket Hotels Association, the non-profit organisation of hoteliers focused on creating a sustainable future for Phuket, has announced that its “Absolutely Fabulous Travel Sale” is back with an amazing array of prizes, including heavenly hotel stays and aspirational travel experiences all around the globe.

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Miranda Burkes appointed Event Sales Manager at Hyatt Centric Congress Avenue Austin

eHotelier

Hyatt Centric Congress Avenue Austin, the 31-story hotel located in the heart of downtown Austin, is pleased to announce the appointment of Miranda Burkes as Event Sales Manager for the property. The announcement comes on the heels of Hyatt Centric Austin's revamped flexible meeting & events space capabilities on the 2nd and 8th floors of the hotel, joining a variety of options also on the 3rd and 31st floors.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.