Implementing self-service kiosks: Current trends and predictions for what’s next.

The role of in-person, face-to-face shopping and dining interactions has drastically changed. Ongoing challenges like labor shortages, health concerns and hyper-personalization have driven the demand for self-service kiosks in high-traffic locations like hotels, restaurants and stadiums.

Hear from Samsung and its partners at Soft Point and GRUBBRR about the current state of the self service industry, and the role of kiosks today and in the future.

• How does the self-service kiosk fit into industries like food & beverage and hospitality?
• How do kiosks improve your business's operational efficiency?
• Where is self-service heading in the future?

Meet the speakers

John Dittig
Senior Business Development Leader
Samsung North America

A passionate, goal oriented, and visionary leader that has achieved great success as a sales, marketing and business development executive with Samsung, View Sonic, Tyco Electronics and Tech Data. Responsible for managing and creating strategies to drive top line revenue and customer/partner growth. A true leader with a sense of balance who is focused and creative. Specialized in branding, sales, marketing, business development, operations, manufacturing and implementing strong channel/end user/retail strategies. Bachelors in Arts (Business Administration and Marketing): University of South Florida in 1993.

Jarrett Nasca
Chief Revenue Officer
GRUBBRR

Jarrett oversees the company's continued growth as it meets the rising demand for self-ordering solutions through extensive corporate marketing strategies, new sales infrastructure, and strategic partnerships.

Jarrett brings to GRUBBRR more than twenty years of sales and corporate marketing experience. Prior to joining GRUBBRR Jarrett was the Chief Operating Officer at the Orange Bowl responsible for overall oversight of business development, events, strategic partnerships, stakeholder relationships and executive administration departments.

Jarrett, a University of Florida graduate, was previously the Vice President of Corporate Marketing for Sunrise Sports & Entertainment (SSE), the parent company of the Florida Panthers, BankAtlantic Center, Sinatra Theatre and SSE Publications.
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Tim McKenna
Head of Sales and Marketing
SoftPoint

A veteran sales leader and product evangelist in the payments and point of sale space, Tim enjoys being at the intersection of hospitality and technology. SoftPoint's innovative solutions and ecosystem agnosticism allow Tim and the team at SoftPoint to deliver bespoke solutions to their enterprise customers. As a proud partner of Samsung, Tim enjoys working and partnering with other innovative groups to help bring forward unattended, biometric, and contactless solutions to retail and hospitality customers worldwide.

Tim lives in Boston with his wife and three children and enjoys coaching kids' sports.