In-Room Tablets with No Initial Costs: SuitePad Introduces Performance-Based Pricing Model
SuitePad, the leading provider of in-room tablets in the hotel industry, announces the launch of its Performance Model today, redefining hotel technology financing. This innovative pricing concept enables hotels with 40 or more rooms to start their digital transformation without the usual challenges of an initial investment. Instead, the model is based on a fee that depends on the hotel's success and is directly tied to its operating profit.
Unlike the Standard Model, the Performance Model bears no one-time hardware expenses, installation costs, or monthly software subscription fees. SuitePad charges its customers only when they see concrete and measurable financial benefits, such as cost savings from canceled room cleanings or additional revenue from breakfast bookings made directly via in-room tablets.
We have given a lot of thought to how we can convince hotels that using our devices is so lucrative that the initial investment is justified. In the end, it became crystal clear to us: if we genuinely believe in our product, we must take the initiative and shoulder any financial risks on behalf of our customers. Moritz von Petersdorff-Campen, Co-Founder and CEO of SuitePad
To illustrate this, here's an example: A hotel with 200 rooms previously had to pay a one-time hardware fee of €169 per in-room tablet; this means over €30,000 worth of upfront investment. With the Performance Model, SuitePad now completely covers these costs.
By doing so, the company emphasizes its determination to promote not only its own success but also the success of its customers. The Performance Model is our commitment to trust in our own product and its benefits. From now on, we only earn money when the added value for our customers is even greater than ours,
says von Petersdorff-Campen.
About Suitepad
SuitePad has been helping hotels engage their guests in a digital world for ten years. Their award-winning in-room tablets replace traditional guest directories, serve as a central upselling tool, and combine TV remote control and telephone in one device – effectively decluttering the hotel room and providing guests with a modern and hygienic experience. The company's portfolio also includes a BYOD solution (for guest-owned devices).
In January 2023, SuitePad was awarded the HotelTechAward "Best Guest Room Tablet" for the fourth time in a row. More than 1,000 customers worldwide, from renowned hotel chains to independent boutique properties, use the digital guest engagement platform in over 70,000 rooms to improve guest communication, generate higher sales revenue, and streamline processes.
Susanne Krebs
Marketing Manager Content/PR/Branding
