Pan Pacific Hotels and Resorts Introduces a New Era of Luxury Travel
Leading hospitality brand unveils a new vision of service with the launch of its latest flagship hotels around the world
Singapore - Cementing its position as a key player on the global luxury hospitality stage, Pan Pacific Hotels and Resorts redefines its ambition with its new campaign “Graceful Luxury,” the brand’s commitment to sincere, trustworthy and gracious hospitality. To drive Pan Pacific’s growth as an international luxury brand, Pan Pacific Hotels Group pumps in $740 million into new openings, asset enhancement and elevated guest experiences that reiterate the brand’s passion for excellence.
Pan Pacific Hotels and Resorts is raising the bar as we enter a new era of hospitality, focused on the evolving expectations of the modern traveler. Our newest properties showcase this vision of Graceful Luxury – the opening of Pan Pacific Orchard in June, the relaunch of Pan Pacific Singapore this month and the success of Pan Pacific London, which has garnered a Forbes Five Star rating every year since it opened in 2021. With more flagship openings and new signature experiences in the pipeline, we believe that our elevated brand will resonate with and earn the trust of discerning travelers across the world. Mr. Choe Peng Sum, Chief Executive Officer, Pan Pacific Hotels Group
New Brand Signatures Around the World
Pan Pacific Hotels and Resorts showcases its new vision through the rollout of several brand signatures, including Pan Pacific Ambassadors, who welcome guests with deep knowledge about the property and destination. Pan Pacific Ambassadors are empowered to go above and beyond for guests, to anticipate their needs, delight them with sincere service and deliver memorable experiences.
Recognizing the importance of high-quality sleep experiences, Pan Pacific Hotels and Resorts also unveils its Happy Sleepers program, available to Club and Suite guests and VIPs, including Pan Pacific DISCOVERY members of Platinum tier and above. The complimentary in-room service includes high-quality bedding, pillow and menus, including sleep-promoting food and beverages such as warm milk, tea and healthy snacks that help regulate melatonin. A sleep menu brings guests through the five best yoga poses to assist with sleep and relaxation, accompanied by a guided meditation playlist, room scenting and aromatherapy bath experiences.
Pan Pacific Hotels and Resorts demonstrates its new vision through a rich pipeline of new hotels, serviced suites and asset enhancements around the world. The latest to join the list of Graceful Luxury experiences is Pan Pacific Singapore, transformed by FDAT Architects across all 790 rooms; dining concept Pacific Emporium; plush destination bar PLUME; and a lush, graceful arrival experience. Warm foliage welcomes guests, beckoning them into a towering Atrium Lobby with soaring trees and the familiar sight of the hotel’s thoughtfully preserved iconic pods by CHADA Interior Design.
The brand’s latest line-up of hotels that embody gracious hospitality includes Pan Pacific Orchard, Singapore, which had its soft opening on June 1, 2023. Designed by award-winning architecture firm WOHA, the property dramatically rises amidst the famed Orchard Road with four high-volume, open-air, nature-inspired environments: Forest, Garden, Beach and Cloud, as well as its culinary centerpiece Mosella, featuring Mediterranean-Peruvian cuisine, and destination garden bar, Florette.
Placing Pan Pacific Hotels and Resorts on the global stage is a growing footprint around the world. The opening of BELLUSTAR TOKYO, a Pan Pacific Hotel on May 19, 2023 presented a showcase of ultra-luxe Japanese hospitality, topped by a Penthouse furnished with a personal spa treatment room and a jacuzzi with breathtaking vistas of Tokyo. In Europe, the brand has made its indelible mark with Pan Pacific London, which has clinched the coveted Five-Star Forbes Travel Guide every year since opening in 2021 for its exemplary showcase of graceful luxury. In the first half of 2024, Pan Pacific Hotels and Resorts will launch its new vision of luxury in Indonesia with Pan Pacific Jakarta in the prestigious integrated complex Thamrin Nine.
For more information, visit panpacific.com.
About Pan Pacific Hotels and Resorts
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising 30 hotels and serviced suites in over 20 cities across Asia Pacific, North America and Europe, including development properties.Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.
About Pan Pacific Hotels Group Limited
Pan Pacific Hotels Group is a global hospitality company that owns and manages over 50 hotels, resorts, and serviced suites comprising three brands - "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL in more than 30 cities across Asia Pacific, North America, and Europe. Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited.
Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence. PARKROYAL COLLECTION Hotels & Resorts is driven by our passion for life and sustainability. PARKROYAL Hotels & Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures.
Visit www.panpacific.com.
