Nemacolin Reselects Percipia for Hospitality Technology
Nemacolin turns to Percipia for hospitality technology for its 280-room hotel. Percipia, a leading hospitality solutions provider, upgraded Nemacolin resort to provide property management interfacing, in-room guest-facing XML applications, and hospitality-built voicemail systems.
Spanning 2,200 acres, this heritage property underwent a systems refresh and selected Percipia’s solutions to provide essential hospitality features like housekeeping room updates, wake-up calls, caller-ID, and more for its luxurious guestrooms. Nemacolin has been lauded by Forbes for more than a decade, but the high honor of receiving 22 Stars has been for the last three years.
Nemacolin selected Percipia Parallax due to existing connections between our property management systems and phone system. This allowed for a quick timeline for setup. The second part of the selection is the focus Percipia has for evolving technology in the hospitality space. Nemacolin feels that Percipia is a vendor to grow with to enhance in-room hospitality systems. Dillard Westmoreland, IT Director, Nemacolin
Nemacolin partnered with Percipia back in 2014 to add hospitality functionality to in-room XML phones. At the time, XML applications in guestrooms were cutting-edge, showcasing Nemacolin’s stance on staying ahead of innovative guestroom technologies. Today, Percipia will be upgrading its systems to position Nemacolin to deploy mobility and AI voice platforms in the future.
Nemacolin is an ultra-luxury brand with top-tier hospitality. I was thrilled to hear they were ready to upgrade our systems and move away from legacy products. Our commitment to clients like Nemacolin is to ensure they have a roadmap for future technologies by consistently evolving our products. I am looking forward to growing with Nemacolin as great things are on the horizon with this brand. They truly are a staple on how to deliver perfect American hospitality. Kal MacDonald, Chief Operating Officer, Percipia
Percipia systems are fully deployed at Nemacolin and are currently enhancing the guest experience.
About Percipia
Headquartered in Chicago, Illinois, USA, Percipia's mission is to continue to be a respected leader in hospitality technology by delivering telephony and mobility solutions, software, and services in the most innovative and cost-effective way. Parallax application (formerly PTCE) was introduced 23 years ago, which enabled them to interface existing telephony systems with nearly all property management systems and third-party applications. Since then, Percipia has evolved its product offering to include a full-featured hospitality telephone system, custom mobile applications, and AI Voice platform, which enhances the guest experience and streamlines operations.
At Percipia, they pride themselves on their ability to provide reliable and exceptional service to their global partners, clients, and guests. The Percipia team works diligently to build next-generation innovative solutions based on hands-on knowledge of the industry. As a result, they have become a trusted and respected organization that always leads with hospitality.
For additional information about Percipia, call 800-806-0408 or visit www.percipia.com.
