STAY has unveiled Ordering PRO, a cutting-edge self-service feature enabling guests to place food and drink orders effortlessly through QR codes and NFC technology. Catering to the needs of over 1,200 hotels in 68 countries, the system addresses the challenge of waiter shortages in the hospitality industry. Unlike other systems, Ordering PRO is tailor-made for the unique environment of hotels, allowing for a seamless differentiation between guests and visitors, along with versatile payment options to suit individual preferences.

The results speak for themselves. Ordering PRO has streamlined processes, leading to reduced queues and wait times, while simultaneously optimizing underutilized spaces like lobbies and pool bars, resulting in increased revenue for the hotels.

Through strategic integration of QR codes and NFC tags, orders are transmitted instantly to the kitchen or bar, complete with precise details regarding the designated table, sunbed, or any specific location for prompt and accurate delivery.

Efficiency redefined, satisfaction amplified

Ordering PRO simplifies traditional workflows, freeing up service staff from the cumbersome task of taking individual orders, ultimately enhancing operational efficiency, particularly during staff shortages. This efficiency not only cuts down on waiting times but also significantly boosts sales, ensuring a faster and more fulfilling guest experience.

Customization and seamless transactions.

Ordering PRO empowers hotel guests to personalize their orders, eliminating unnecessary intermediaries and directly transmitting requests to the kitchen, thereby minimizing the occurrence of human errors.

Its intuitive operational interface extends to the payment system, offering guests and visitors an array of payment methods directly accessible on their smartphones, seamlessly integrated with the hotel's point-of-sale (POS) systems.

Ordering PRO marks a paradigm shift in the hospitality industry's approach to managing F&B orders in large hotel chains and resorts. It empowers hotels to augment revenue streams, transform idle spaces into profitable F&B hubs, and efficiently address long queues and extended wait times, particularly during periods of workforce scarcity.

Oier Fano Dadebat
PR & Content Marketing Manager