SuitePad wins “Best In-Room Tablets” for the 5th time at the 2024 HotelTechAwards
SuitePad is excited to share to be named 2024’s number-one In-Room Tablet by Hotel Tech Report. This win is SuitePad’s fifth consecutive achievement in the hotel in-room tablet category, cementing the superiority of their product over their competitors.
HotelTechReport.com is a trusted resource for 2.5 million professionals in the hotel industry to make informed technology purchasing decisions. The HotelTechAwards recognizes the best hotel software products across various categories, using customer feedback and key data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality as criteria.
"The ranking process is simple, transparent, and unbiased,” says Jordan Hollander, CEO of Hotel Tech Report. “The authentic voice of the customer decides the winners of the annual HotelTechAwards – ranking hotel software solutions based on users’ experience in buying, implementing, and using those solutions. Winning a HotelTechAward is the highest achievement in the industry because it’s based on data.”
A selection of what real users said about the benefits SuitePad brought to their business:
“SuitePad elevates convenience, providing multilingual support and reducing the need for physical interactions, enhancing both safety and efficiency. Its interactive features, from in-room dining to streaming services, not only modernize the guest experience but also contribute significantly to a hotel's reputation for sophistication and customer-centricity. The Green Option is also great!” – City Center Hotel, Portugal
“The Suitepad tablet is modern, handy, and easy to use. You can simply send a request or order via the menu, which can then be quickly processed by the hotel team. Furthermore, the tablet enables upsell opportunities and allows companies to generate more revenue. The tablet gives hotels many opportunities to optimize the guest experience and thus welcome more returning guests. It's a great tool, and the hotel staff really enjoy working with it.” – Boutique Hotel, Germany
“The SuitePad Tablet is the optimal solution for us to provide our hotel guests with a visually very simple and modern solution for "in-room information", while at the same time minimizing the effort for updates for me as a hotelier hold. The visual appearance with tiles is very nice, and the growing possibilities for interactive tools between guests and the hotel are a plus. We cannot imagine going back to a paper solution in the future.” – Luxury Hotel, South Africa
Moritz von Petersdorff-Campen, co-founder and managing director of SuitePad, is particularly proud of the fact that this is the fifth consecutive time the company has won the award: "We won it five years ago and are proud to defend victory by constantly refining and improving our solution to still be the best 5 years later.’’ With 256 positive ratings and a recommendation rate of 94%, SuitePad also came out on top in the areas of integration compatibility, market share, the strength of the partner network, and quality of customer support. “I am delighted and would like to thank all the hoteliers who acted as jurors, as well as my team who made it possible for us to win the 'Grammy of Hotel Tech,’" says von Petersdorff-Campen.
ABOUT HOTEL TECH REPORT
HotelTechReport.com helps 267k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of their property stakeholders and guests.
About Suitepad
SuitePad has been helping hotels engage their guests in a digital world for ten years. Their award-winning in-room tablets replace traditional guest directories, serve as a central upselling tool, and combine TV remote control and telephone in one device – effectively decluttering the hotel room and providing guests with a modern and hygienic experience. The company's portfolio also includes a BYOD solution (for guest-owned devices).
In January 2023, SuitePad was awarded the HotelTechAward "Best Guest Room Tablet" for the fourth time in a row. More than 1,000 customers worldwide, from renowned hotel chains to independent boutique properties, use the digital guest engagement platform in over 70,000 rooms to improve guest communication, generate higher sales revenue, and streamline processes.
Susanne Krebs
Marketing Manager Content/PR/Branding
