Four Seasons Hotels and Resorts appoints president and CEO

Luxury hospitality company Four Seasons Hotels and Resorts has announced the appointment of Alejandro Reynal as its new president and chief executive officer this week. The news comes as the former CEO, John Davison, announced his intention to retire late last year. However, Davison, who has served the company for 20 years, will remain a member of the board. It is reported that Reynal has more than 20 years of executive leadership experience in the global travel and hospitality, business services, and telecommunications industries, having most recently served as the president and CEO of Apple Leisure Group, a luxury resort management and leisure travel group, owned by Hyatt Hotels Corporation. Prior to that, he was also CEO of Atento, a global customer relationship management and business process outsourcing services company, until 2019. Isadore Sharp, founder and chairman of the Four Seasons, said: “John Davison has been a tremendous leader and colleague for more than 20 years, and I am deeply grateful to him and our executive leadership team for their unwavering leadership through some of the hospitality industry’s most challenging times. “Alejandro joins Four Seasons as we mark the start of a new chapter, building upon our legacy of success and a culture that we have collectively championed over more than 60 years. He is a proven leader and executive, and even more importantly, a person of integrity with a deep commitment to excellence and a keen understanding of the Four Seasons.” Reynal added: “It is an honour to join the Four Seasons, a company I have always admired for its unwavering focus on its values and for the boldness of its innovative spirit. I look forward to working with the executive leadership team and the over 50,000 employees worldwide whose dedication to excellence and personalised service sits at the heart of Four Seasons. “There are numerous strategic opportunities ahead, and we are well positioned to steer a new course in the luxury space that will further enhance the value and power of our brand.”