Sat.Dec 10, 2022 - Fri.Dec 16, 2022

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Why Mews raised $185mil to transform hospitality

MEWS

I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.

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The general manager’s top priority list for 2023

eHotelier

General managers that put more effort into the commercial work in the hotel will likely steal market share from the competition. Here are three things that are the top priorities in 2023 for hotel general managers.

Marketing 278
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Bake Bar arrives in Sydney’s Paddington

Hospitality Magazine

Artisanal sourdough brand Bake Bar has opened the doors to a new venue in Sydney’s Paddington. It’s the sixth Bake Bar store in the city, which also has locations in Randwick, Double Bay, Rose Bay, Darlinghurst and Harris Farm, Bondi Beach. The bakery is selling its signature artisanal loaves, pastries, cakes and also has a menu that draws upon Director Gili Gold’s Jewish heritage.

Magazine 246
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The Hidden Time-Costs of Hospitality Recruiting

Horizon Hospitality

We see it all the time…a small hospitality business owner needs a new manager, so they pay to post the job description to a few online job boards and figure they’ll spend a few hours reviewing applications and interviewing the top candidates. But before they know it, they’ve spent days or weeks spinning their wheels with no viable candidates to show for their time spent!

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Improving Your Curb Appeal by Maximizing Your Curbside Pickup Offering

Modern Restaurant Management

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.

More Trending

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Moonah: the regional restaurant growing its own produce

Hospitality Magazine

A Moonah is a native coastal tea tree that grows along dunes and grasslands. It’s also the name of Tobin Kent’s 12-seat restaurant found at the Minya Vineyard & Winery in the wetlands of Connewarre in Geelong, Victoria. When Kent made the move from chef to business owner, he was adamant his restaurant would let the produce speak for itself. Moonah would never be fussy or put-up dishes too perfect to eat.

Budgeting 246
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Virgin Hotels names head of ops, North America

Boutique Hotel News

US: Martin Sinclair has joined Virgin Hotels as corporate director of operations for North America. Most recently, Sinclair served as general manager of the Hualalai Resort Club in Kona, Hawaii, a property managed by Four Seasons Hotels and Resorts. Prior to this, Sinclair has led teams at ten Four Seasons hotels and resorts across seven countries: Canada, the US, Australia, New Zealand, Indonesia, Singapore, and St.

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Restaurant Payment Fraud: Who Is Liable?

Modern Restaurant Management

Global financial losses from card fraud are truly staggering. A recent Nilson report projects that over $408 billion will be lost over the next decade. Credit card fraud in the UK is currently running at a five year high, according to Forbes. Restaurants (just like anywhere that accepts card payments), have always been a target. However, much changed for food service businesses throughout the peak of the pandemic.

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How to budget and manage Customer Acquisition Cost

eHotelier

The traditional P&L based on cost categories is not telling stories about what is going on in the business, nor does it help make any relevant decisions.

Budgeting 264
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Life at Mews interview: Albert Arranz

MEWS

Albert Arranz was asked to join Mews three times before he took the plunge. A Barcelona native, he worked as General Manager at Golden Tulip in his home city and was reticent to switch to the other side of hospitality.

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Highgate to acquire Viceroy Hotels & Resorts

Boutique Hotel News

US: Highgate has entered into a definitive agreement to purchase LA-based Viceroy Hotels & Resorts, with the transaction expected to close in early 2023. Viceroy debuted in 2000 with the launch of Viceroy Santa Monica. Since then, the brand has evolved to include three hotel categories within its portfolio: the Icon Collection, the Lifestyle Series, and Urban Retreats. .

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How Sous Vide Can Help Recession-Proof Restaurants

Modern Restaurant Management

The prospect of an impending recession has left restaurants scrambling to cut costs, increase revenues, and implement new strategies to gear up for the approaching downturn. One method that the industry has increasingly moved to in order to achieve these goals is sous vide cooking. Sous vide, translated to “under vacuum” in French, is a cooking technique that involves sealing product under vacuum, usually in a plastic pouch, and cooking it in precisely temperature-controlled environm

Pricing 182
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5 advances fundamentally altering commercial real estate

eHotelier

We will take a look at what modern advances are having an impact in this sector right now and what their impacts are.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Icebergs Bondi reopens after 7-month redesign

Hospitality Magazine

Iconic Sydney fine diner Icebergs Dining Room has opened its doors once again, just in time to celebrate 20 years of business under Maurice Terzini. The Bondi restaurant has been redesigned by Lazzarini Pickering Architetti, with the firm returning the oceanside venue to its former glory. “I see how fortunate I am,” says Terzini. “This opportunity doesn’t come around often.

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46ft aquarium, AquaDom in Berlin hotel bursts

Boutique Hotel News

Germany: The AquaDom, home to 1,500 tropical fish located in the Radisson Collection Hotel, Berlin, has burst flooding the property. More than 100 fire fighters were called to the incident this morning, which injured two people according to the BBC. Guests staying at the hotel have been relocated. At the time of writing, it remains unclear what caused the tank to break.

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Drink Special Ideas for New Year’s Eve

Modern Restaurant Management

It’s December, which means a new year is just around the corner! People have already started making lists of possible locations to ring it in, and your restaurant, bar, or party needs to be the place to be. There are oodles of ideas to draw in the masses to your locale of choice, but the one detail not to skip is the booze! Alcohol is an integral piece of a successful New Year’s Eve.

Marketing 165
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Higher interest rates put the brakes on commercial property transaction activity

eHotelier

The office sector has reclaimed its status as Australia’s most traded commercial property asset class as higher interest rates put a brake on overall transaction activity in 2022.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Nomad talent fronts St Siandra restaurant at The Spit

Hospitality Magazine

Former Nomad chef Sam McCallum is heading up the kitchen at a new beachside restaurant launching in The Spit on Sydney’s North Shore. St Siandra will open its doors in February next year and offer a culinary experience that revolves around Mediterranean dishes teamed with a light and bright drinks program by Kurtis Bosley. The restaurant is the first project from Great Eats, founded by former chefs and restaurateurs Mitchell Davis and Gavin Gray.

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GuestHouse reveals opening date for third UK site

Boutique Hotel News

UK: GuestHouse Hotels will open a third property in Margate in June 2023, which will join locations in York and Bath. No.42 Margate will offer 21 bedrooms, a restaurant, rooftop bar, a beachfront cafe, lounge space and a spa. Interiors are being led by the in-house design team at GuestHouse. It is housed in the former Sands Hotel, which was originally constructed in 1888 and known at the time as The Terrace Hotel.

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What is the role of a revenue manager in hotels? | Mews

MEWS

The revenue manager of a hotel is a very important role since they are in charge of managing room rates, establishing agreements about commissions through distribution channels, and using technology to keep track of data. Through this process, they can make data-driven decisions that will directly impact a hotel’s bottom line.

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Thatcher Dilley takes charge of development for Western properties

eHotelier

Expanding its executive team, KSL Resorts has named longtime hospitality industry professional Thatcher Dilley its senior vice president, development west. In this newly created role, Dilley is charged with overseeing all capital planning and development for the company’s western properties.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Victoria by Farmer’s Daughters x Four Pillars’ Summer Sessions

Hospitality Magazine

Alejandro Saravia’s Victoria by Farmer’s Daughters will be teaming up with Four Pillars Gin to launch Summer Sunday Sessions next year. The sessions will take place every Sunday from 15 January until 26 March and will be held at the restaurant’s terrace bar. Guests will be able to enjoy bottomless Four Pillars gin cocktails as well as a seven-course seasonal menu curated by Saravia and his team.

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Mews closes $185m Series C round

Boutique Hotel News

Czech Republic: Hospitality technology provider Mews has raised $185 million in Series C funding led by equity investment company Kinnevik and the growth equity business with Goldman Sachs. The latest funding round saw participation from Revaia, Derive Ventures and Orbit Capital, alongside returning investors including Battery Ventures, Notion Capital, Salesforce Ventures, Thayer Ventures, and henQ.

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How gusto! Simplified Payroll and Stays Engaged With Their Team

7 Shifts

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

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Harwood International announces flagship boutique Hôtel Swexan

eHotelier

Harwood International, the global Dallas-based real estate firm today, announced the company’s flagship boutique hotel property, Hôtel Swexan. Set to open in the summer of 2023, Hôtel Swexan will serve as the crown jewel of the more-walkable-than-ever 19-city block Harwood District. .

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.