How Staffing and Recruitment Futureproofs F&B Growth

Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the industry has not changed. 

Consumer psychology in the F&B industry, for example, has changed. Behavioral changes in spending habits, standards of service, and efficiency models have all changed. Even dress codes are more relaxed. But the expectations of guests and owners did not change. 

Most restaurants, however, are still trying to manage their operation based on their outdated business plans, SOPs, and vague key performance indicators (KPIs). At the same time, producers, suppliers and shipping companies…