Sat.Oct 01, 2022 - Fri.Oct 07, 2022

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How to respond to reviews, according to experienced hoteliers

eHotelier

These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.

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Maybe Sammy named top bar in Australasia

Hospitality Magazine

Sydney’s Maybe Sammy is the highest-ranking Australian bar on the 2022 edition of The World’s 50 Best Bars list. It marks the fourth consecutive year the high-glam venue has come out on top, with the bar snagging the no.29 spot. The top 50 bars were announced at an awards ceremony held in Barcelona earlier in the week, with some of the Maybe Sammy team celebrating the big win in person.

Magazine 264
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Members club The Cover to open in Amsterdam

Boutique Hotel News

The Netherlands: Sircle Collection will open its second location of The Cover private members club in Amsterdam this winter. Soon to launch in the W Amsterdam hotel, The Cover will feature a member’s only social area, private workspaces, and the AWAY spa and gym. . Members will be granted exclusive benefits across Sircle Collection’s portfolio of hotels, spa treatments, meeting spaces and more. .

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How To Promote Direct Hotel Bookings – A Concise Guide

InnQuest

As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Even if you’re saving 10% in commission, that’s still a 10% increase in revenue. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. .

Book 217
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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Investing in the tourism sector? Look out for these 5 upcoming tourism trends

eHotelier

If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.

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More Trending

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Michelle Woodley, Preferred Hotels & Resorts, on travel trends

Boutique Hotel News

BHN editor Eloise Hanson speaks to Michelle Woodley, president of Preferred Hotels & Resorts, about growth opportunities, changes in guest behaviour, and travel trends. Filmed at L’Oscar London, a member of Preferred Hotels & Resorts Legend collection. The post Michelle Woodley, Preferred Hotels & Resorts, on travel trends appeared first on Boutique Hotel News.

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Ahead of Fire Prevention Week – Is Your Restaurant Safe?

Modern Restaurant Management

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. In 2020 , local fire departments responded to an estimated 1.4 million fires in the United States. These fires caused 3,500 civilian fire deaths and 15,200 reported civilian fire injuries.

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Gift shops, guests, and gratitude: What you need to sell at your hotel

eHotelier

By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.

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Kakadu Kitchen and Cooinda Lodge launches dinner event

Hospitality Magazine

Kakadu Kitchen’s Ben Tyler and Cooinda Lodge Executive Chef Phil Foote are teaming up for the Kakadu Full Moon Feast this year. The event includes a series of dinners that will be held every month on 8 October, 5 November and 10 December at Cooinda Lodge in Kakadu National Park. Tyler, a Bininj man from Patonga Homestead, has pioneered indigenous food and drinks through his company Kakadu Kitchen, while Foote came to Kakadu after stints overseas and across the country.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hyatt to add Lindner Hotels to EU portfolio

Boutique Hotel News

EU: Hyatt has entered into an exclusive collaboration with German hospitality business Lindner Hotels AG to bring more than 30 properties into the Hyatt brand portfolio. Lindner Hotels AG, a family-owned hotel development, management and investment business, was founded in 1973 by architect Otto Lindner. The group operates properties under the Lindner Hotels & Resorts and the me and all hotels brands across Germany, central and eastern Europe.

Marketing 147
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Six Happy Hour Promotion Ideas to Boost Sales

Modern Restaurant Management

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. Since most happy hours take place during the week, you can use them as an opportunity to draw in people who might not normally come out to your establishment.

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Travel Outlook welcomes Senior Sales Executive Judy Cassidy

eHotelier

Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.

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The perks of production kitchens

Hospitality Magazine

In a dream restaurant, you’d have a kitchen filled with every piece of equipment required to get the job done with efficiency in mind. A space with dedicated cool rooms, dry stores and enough room for chefs to work without bumping elbows. For many, it is just that — a dream; largely thanks to soaring rent costs and the reality that most restaurant kitchens are built without wiggle room.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Storied Collection launches in the UK and Ireland

Boutique Hotel News

UK & Ireland: Storied Collection, a group of exclusive heritage hotels , has officially launched as it looks to bring guests closer to history. Designed to provide guests with a memorable stay at the intersection of history, ancestry and experiential travel, Storied Collection launches with 28 estates, castles and other historic residences-turned-accommodation, representing its forward-thinking approach to historical pursuits.

Catering 147
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Restaurant Marketing for Inflationary Times

Modern Restaurant Management

Restaurant marketing revolves around making your business known. It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? With high inflation and the rising cost of living, people look to reduce spending on leisure activities. Restaurants, in turn, have to deal with skyrocketing prices on products and fuel.

Marketing 203
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Five ways pre-stay communications help labor productivity

eHotelier

The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.

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Chase Kojima closes Simulation Senpai and expands to Burwood

Hospitality Magazine

Chef Chase Kojima is set to close the doors to his fast-dining restaurant Simulation Senpai in Darling Square on 6 November. The chef is partnering up with Restaurateur Howin Chui (Kowloon Café) to expand the Senpai Empire with a new concept in Burwood this December. It is welcome news following the successful launch of Senpai Ramen in Chatswood earlier this year.

Magazine 246
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Salt Hotels announces 2023 Minneapolis opening

Boutique Hotel News

US: Salt Hotels, a collection of boutique hotels across the United States, will debut its latest property, The West Hotel, in Minneapolis next year. The West Hotel is a collaboration between Minneapolis based developer Commutator LLC, Snow Kreilich Architects, Neri&Hu, and Greiner Construction. Housed in a former bras foundry, the hotel will feature 123 guest rooms and a lobby including communal workspaces, a fireside lounge, a library, a stone cellar cocktail bar, a rooftop bar with an outd

Events 130
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Understanding the Psychology of Color in Restaurant Design

Modern Restaurant Management

The color scheme you choose to design your restaurant has a big impact on your customers, how they feel and how long the spend in your establishment. Colors affect the way customers feel and can help boost appetite, increase turnover, give a sense of happiness, and make the space feel larger or more intimate depending on what you are going for. They can also have negative effects on customers, so it is important to know how your color choices may affect the message of your business.

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6th conference on wine tourism: Innovation, Partnerships and Technology

eHotelier

The importance of partnerships and cooperation to build sustainability and community development was emphasized at the sixth edition of the UNWTO Global Conference on Wine Tourism.

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Mega venue Misc. opens in Parramatta Park

Hospitality Magazine

Sydney’s Parramatta Park has officially welcomed Misc. to its sprawling grounds, with the 300-seat venue bringing new life to the area. The indoor-outdoor restaurant is the brainchild of Restaurateur Jad Nehmetallah (The Picnic Burwood; Gogglebox ), who says the venue will offer an “unmatched dining experience” to guests. “Western Sydney has been waiting for a spot to proudly call their own,” he says. “The focus is on the food and what it means to different people.

Magazine 246
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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5 best mobile POS systems and why your hotel needs one

MEWS

Hotel POS systems are the perfect solution for modern hoteliers who are on the go. The hospitality industry is a flexible, constantly changing work environment, and that’s why you need to have a payment system that provides the flexibility you need in order to accept payments no matter where your guests are. Not only will it make your life easier, but it will also provide an optimal guest experience.

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An Environmentally Friendly Strategy to Reduce Restaurant Costs

Modern Restaurant Management

Food waste generated by restaurants has long been an expensive and environmentally harmful problem. Now, there are solutions to change this that actually turn the waste into a resource that doesn't just benefit the environment, but the restaurants themselves. There is no longer an answer as to what's stopping these restaurants from adopting organic waste management solutions.

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Rosewood Hotel Group announces three new appointments to leadership team

eHotelier

Priya Kapoor joins the group as Vice President of Digital, Soo Jeong Lee has been promoted to Vice President of Design, overseeing the European, Middle Eastern, and African regions, and Simon Gilkes has been promoted to Senior Director of Commercial, overseeing the European, Middle Eastern, African, and Caribbean regions.

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The world’s best rib-eye steak is from Australia

Hospitality Magazine

Australian beef producers Jack’s Creek have received international recognition by earning the title of World’s Best Rib-Eye in the World Steak Challenge 2022. The competition was held at Fire Steak House & Bar in Dublin, Ireland last week and brought together the industry’s best producers and suppliers. Contestants were able to showcase their products and breed credentials across seven different categories.

Magazine 237
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i