Sat.Oct 29, 2022 - Fri.Nov 04, 2022

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Brisbane hospitality workers back-paid more than $400,000

Hospitality Magazine

The Fair Work Ombudsman has recovered $404,721 in wages for 623 workers in Brisbane after conducting investigations in the city’s food precincts. Investigators visited 77 businesses across multiple suburbs including the CBD, South Brisbane, Fortitude Valley and Sunnybank, finding 75 per cent of businesses had breached workplace laws. The inspections were part of a national program targeting food precincts in Brisbane’s West End, Sydney, the Gold Coast, Melbourne, Perth, Adelaide, Dar

Magazine 264
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Trends in hospitality – Focus on the future of the food industry

eHotelier

What's changing in the food industry? What do we have to worry about? What innovations have caught most attention? What does the future of the food industry hold for us? Find out what's on the radar.

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Pendry Washington DC opens on Potomac River

Boutique Hotel News

US: Pendry Hotels & Resorts has opened its seventh hotel and the first in Washington DC, located along The Wharf. Designed by ODA with interiors by DesignAgency, Pendry Washington DC forms part of The Wharf, a waterfront dining, shopping, hospitality, and residential mile-long development. . The hotel features 131 guestrooms and suites, three F&B venues, Spa Pendry, a fitness centre, and 7,500 square feet of indoor and outdoor meeting and event space.

Events 246
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Hotel Technology Trends To Look Out For

InnQuest

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them. Don’t believe us? The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innov

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Old Fashioned Week kicks off with $15,000 cocktail

Hospitality Magazine

Woodford Reserve Old Fashioned Week will kick off in the most luxe way possible with Australia’s most expensive cocktail. The Woodford Reserve Gold Fashioned is a collaborative effort between the brand and two venues: Dean & Nancy on 22 in Sydney and Sky Bar in Melbourne. But big spenders won’t have long to sample the high-end sipper, which will only be available from 5-14 November.

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Six Ways to Get More Google Reviews for Your Restaurant

Modern Restaurant Management

From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success. To help you out, here's what this SEO expert has to say.

Download 201
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How to Write a Restaurant Business Plan [with Sample]

7 Shifts

You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture.

Document 158
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Coral Moon bar opens in The Langham Gold Coast

Hospitality Magazine

Luxury hotel The Langham Gold Coast has launched a new bar to its hospitality offering. Coral Moon overlooks the Pacific Ocean and sees an alfresco dining space with fireside lounge seating complete with a luxe cocktail bar. The cocktail list features five signature drinks including Matcha Muchness (gin, lychee, lemon, matcha, aquafaba), Best-Teas (lemongrass-infused Don Julio, ginger liqueur, yuzu, green tea) and Cherry Blossoms (amaretto, cherry herring, lime, dark soda).

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3 ways to appeal to women who travel internationally

eHotelier

Women have significant economic influence in the travel sector. Here's a look at the benefits of better catering to female customers, the distinctions between marketing to men and women in the travel sector, and some tips on how businesses in the travel sector can better appeal to women.

Catering 246
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Being Short Staffed Is No Excuse for Poor Customer Service

Modern Restaurant Management

It has been a rough two-plus years for the restaurant industry. Devastated by COVID, indoor dinning coming to an abrupt ending, employees being laid-off, others put on reduced schedules, and way too many restaurants closing. Even now, as pandemic numbers are reduced and diners are returning, inflation, the cost of food and worries of a recession are ominous warning signs.

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Event round-up

Boutique Hotel News

The editorial team at IHM have recently spoken to operators and service providers within the wider travel industry to understand the supply and demand levels in Qatar and neighbouring cities ahead of the FIFA World Cup. We learnt a lot during the process, and as we edge ever closer to the kick-off date it’s expected that Qatar could reach sell out levels.

Events 130
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Good Ways Deli announces second Sydney store

Hospitality Magazine

The team behind Good Ways Deli in Redfern, Sydney, are gearing up to launch a new location in Alexandria this month after a long search for the perfect venue. Owners Tom Pye and Jordan McKenzie announced the news on Instagram, confirming Good Ways’ second store will open in a former corner shop at 81 Buckland Street. Good Ways has become a staple in the casual dining sector since its 2021 debut, garnering a reputation for its core sandwich menu and seasonal specials as well as its sweet tr

Magazine 246
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Should your brand even bother with TikTok?

eHotelier

As a marketer, YES you should be on TikTok. As a travel brand, IT DEPENDS.

Marketing 264
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Winter Is Coming: Make Sure You’re Ready by Planning Ahead to Boost Your Bottom Line

Modern Restaurant Management

As the winter months quickly approach, restaurants must prepare to continue serving their customers while navigating weather and health and safety challenges. Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. Fortunately, the restaurant industry has proven for decades that innovation, resiliency, and, most of all, basic preparedness can save the day.

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The Hoxton and Smallable launch Tiny Hox

Boutique Hotel News

Worldwide: The Hoxton has partnered with Smallable, a children’s eCommerce brand, to launch Tiny Hox child-friendly amenities. Available at any Hoxton hotel globally, guests travelling with babies and toddlers can now take advantage of Tiny Hox. The standard offering includes an in-room welcome pack with a colouring book and pencils, as well as a crib and Naturalmat organic mattress.

Book 130
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Josh Niland pairs whisky and fish at an exclusive pop-up

Hospitality Magazine

The realms of food and drink are intrinsically linked, constantly merging with each other throughout almost every meal. Think beer and wings, Champagne and oysters or Shiraz and steak. Whisky and seafood may not be a match on paper, but the idea presented a welcome challenge for Sydney chef Josh Niland. Throw in the creation of a bespoke pop-up restaurant overlooking the clifftops in North Head and you have Talisker’s Boathouse.

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How POS reporting can boost the growth of your hotel

MEWS

POS reporting can boost your hotel’s growth by giving important insights as to your top performing departments, employees and times of day for making sales. This way you can make data-driven decisions about how to drive sales, where to invest your marketing budget, and how to better manage your staff shifts. If your hotel has a restaurant, you can boost sales by understanding your top-selling dishes.

Budgeting 130
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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MRM EXCLUSIVE: Guests Experiencing Restaurant Inflation

Modern Restaurant Management

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Half of respondents say they are eating out less at full-service restaurants than they did six months ago and they fear their financial future with the economy and inflation listed as major concerns.

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Kayboo Ltd director banned for misleading investors

Boutique Hotel News

UK: Keith Michael Stiles, the director of Kayboo Limited which owned the Corran Resort and Spa, has been disqualified for eight years following an investigation into the collapse of the company. Stiles joined Kayboo in 2012 as director, the year after the company purchased the luxury Hurst House Hotel in Laugharne, Carmarthenshire. The hotel was later rebranded to Corran Resort and Spa.

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Sweet Belem team opens Portuguese diner in Petersham

Hospitality Magazine

The Sydney group behind Sweet Belem, Bibo and Fich has opened the doors to all-day Portuguese diner Lunas in Petersham. Silva Group Owners Jose and Basia Silva have appointed fellow Bennelong alum Jacqueline Ektoros as head chef, who joins after time at Three Williams cafe in Redfern. “We love Petersham and this is a suburb that is central to the identity of Portuguese people and food in Sydney,” says Jose.

Magazine 147
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Sian Sayward becomes Chair of beam

eHotelier

Sian Sayward, Director of Commercial Partnerships, People & Projects at Inntel, has become Chair of beam, the UK trade association for the Business Events, Accommodation, and Meetings industry.

Events 130
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Mews is building a hospitality community in France

MEWS

Since the very beginning of Mews, our goal has been to make a lasting impact on our industry. Founded by ex-hoteliers, we have always been a part of hospitality’s community – not just another vendor that provides a service. In fact, this is the very origins of a mews in its historic sense: an ecosystem of skilled craftsmen that live and work on a self-contained row of houses.

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HVS HWE appoints Jon Critchley as director

Boutique Hotel News

UK/EU: HVS Hodges Ward Elliot (HVS HWE) has named Jon Critchley as director, expanding the firm’s capital markets capabilities across the UK and Europe. Critchley joins HVS WHE from real estate agent Avison Young. Here, he focussed on buy-side investment mandate and valuation advisory, as well as hotel operator selections and fixed income investments across Europe, Middle East and Africa.

Marketing 130
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Michelin-trained chef opens Mexican taqueria in Pyrmont

Hospitality Magazine

Mexican Chef Manual Diaz has opened the doors to Nativo Mexican taqueria in Sydney’s Pyrmont. Nativo, which translates to native in Spanish, pays homage to the indigenous communities of Mexico by serving traditional food in an innovative way. “The best of Mexican gastronomy is inspired by ideas developed by the indigenous communities and ancestors of the country,” says Diaz. “I have crafted a menu that honours these flavours and traditions, and we celebrate our union with

Training 130
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New Delhi hotels lead profitability recovery in Asia Pacific

eHotelier

Four key Asia Pacific hotel markets, led by New Delhi, surpassed their pre-pandemic levels in gross operating profit per available room (GOPPAR), according to STR‘s September 2022 P&L data release. .

Marketing 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i