How to Market & Talk to Your Customers During COVID-19
7 Shifts
NOVEMBER 4, 2020
Modern Restaurant Management
NOVEMBER 2, 2020
It’s no secret that music has the power to make us feel good. Think about the effect music has when you relax in a spa, how a concert makes you feel (even virtually), or how music pushes you further when exercising. Sound has the potential to enhance the way we feel in a magnitude of situations. Many brands have demonstrated their understanding of this, and used it to evoke emotional responses in their audiences.
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The Restaurant Manifesto
NOVEMBER 1, 2020
Chefs are speaking out with a greater sense of urgency and we should listen. The post The Age of the Politically Agnostic Chef is Over appeared first on THE RESTAURANT MANIFESTO.
EATER
NOVEMBER 3, 2020
Doing away with hard rules about how diners dress means doing away with the ability to enforce prejudice It kicked off with sneakers. On October 23, Kaylan Colbert and her husband, William Johnson, arrived to dine at Umi Sushi in Atlanta. However, they were turned away because Johnson, who is Black, was wearing Nike Air Force 1s. Umi’s website says it has a “strictly enforced” dress code, which bars “ball caps, sneakers, athletic wear and sports jerseys,” but the couple says not only had Johnson
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
The Restaurant Times
NOVEMBER 4, 2020
Many industries have been affected by the novel Coronavirus, but the restaurant industry is one of the worst-hit. With lockdowns easing, the F&B industry is gradually coming to terms with an entirely new business environment that is set to redefine how restaurants operate. As restaurants prepare to welcome their guests, there still remains a question mark on how to create a safe and welcoming environment for guests in order to regain their confidence.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotel Management Network
NOVEMBER 6, 2020
Eagle Four Partners has further bolstered its hospitality and lifestyle residential asset portfolio with a new acquisition in California. The post Eagle Four Partners bolsters hospitality portfolio with new acquisition appeared first on Hotel Management Network.
EATER
NOVEMBER 3, 2020
A chef cooks in the kitchen of a closed restaurant offering take away food and drinks as the French economy braces itself for the effects of a second national lockdown | Kiran Ridley / Getty Images. French chefs and restaurateurs fear for more than their businesses as the country shuts down once more in response to COVID-19 If you put aside the masks, the bottles of hand sanitizer on each table, and the contact tracing forms distributed along with menus, last Wednesday looked like a normal pre-C
The Restaurant Times
NOVEMBER 6, 2020
A detailed analysis of the entire operations of a restaurant is essential to measure growth and identify opportunities for improvement. With an abundance of restaurant data monitoring systems, operators are now collecting and analyzing performance-related data from multiple sources to have a better understanding of their business. As the competition is getting fiercer, analyzing the metrics and reports associated with your restaurant operations is critical to your success.
Modern Restaurant Management
NOVEMBER 6, 2020
Being a restaurant manager isn’t exactly an easy task. You’re dealing with schedules, good and bad employees, budgets, customers, and now a whole pandemic to top it all off. It’s a lot to take on. One thing that you may stop and ask yourself from time to time is whether or not you are being an effective manager. Are you really reaching your employees or are they just blowing you off and talking negatively behind your back?
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Management Network
NOVEMBER 6, 2020
DoubleTree by Hilton Canton Downtown Hotel is set to open next week following a multi-million dollar renovation. The post DoubleTree by Hilton Canton Downtown Hotel to open next week appeared first on Hotel Management Network.
EATER
NOVEMBER 5, 2020
Amazon. Plus, Starbucks is giving away reusable holiday cups, and more news to start your day Land O’ Lakes says sales are up even compared to a “normal” year. The dairy industry has been facing numerous challenges recently. Americans are increasingly turning to alternative, plant-based milks, and with the pandemic, restaurants aren’t buying cheese like they used to.
The Restaurant Times
NOVEMBER 3, 2020
The restaurant industry has been badly hit by COVID-19. Looking at the future, dining at restaurants may never be the same again. Dining out, which was once a luxury and convenience for the consumers, has now become a thing of worry. On the other hand, food delivery services, whose path to profitability was questionable, have now become a permanent part of the landscape, and restaurant players are taking all the possible measures to gain the customers’ confidence.
Modern Restaurant Management
NOVEMBER 5, 2020
Restaurants took a hard hit at the outset of the pandemic, with revenues taking a sharp dive by more than 50 percent through April. Since then, the restaurant industry has experienced its ups and downs as the pandemic continues and restrictions fluctuate. As news of loosening restrictions in some parts of the country offers diners an opportunity to return to indoor dining, will customers be ready and willing?
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Management Network
NOVEMBER 5, 2020
Commonwealth Hotels has added Home2 Suites El Reno in the US state of Oklahoma to its management portfolio. The post Commonwealth Hotels to manage Home2 Suites El Reno in Oklahoma appeared first on Hotel Management Network.
EATER
NOVEMBER 4, 2020
Sheila Fitzgerald /Shutterstock. How a canned blend of tomatoes, chiles, and spices became at million-dollar business When Erin Smith, chef and owner of Houston’s Feges BBQ, makes queso, she does it the Texas way. She cuts a package of Velveeta cheese into half-inch cubes and adds them to a saucepan until — after the addition of peppers, spices, and tomatoes — the resulting mix is fully melted.
The Restaurant Times
OCTOBER 31, 2020
Billing is considered to be one of the most crucial parts of the restaurant business. Presenting the wrong bills to customers or miscalculated amounts on the bills can not only damage your restaurant’s reputation but also prove disastrous for your revenues. Hence, one must take the utmost care to guard against billing errors at restaurants. This also explains why an efficient restaurant billing software is necessary for a successful restaurant management strategy.
Modern Restaurant Management
NOVEMBER 5, 2020
It has been reported that in the six months from March through August 2020, a total of 32,109 restaurants have closed with 19,590 of the closures expected to be permanent. In fact, the restaurant industry recently surpassed retail as the industry with the highest number of business closures since the onset of COVID-19. The short-term outlook is not much better.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
Hotel Management Network
NOVEMBER 5, 2020
Hospitality business Morpho Hotels & Resorts is set to foray in the UAE next year as part of its next phase of growth strategy. The post Morpho Hotels & Resorts to foray in UAE appeared first on Hotel Management Network.
EATER
NOVEMBER 2, 2020
Friendly’s was founded in 1935 as an ice cream shop. | Photo: QualityHD /Shutterstock. Plus, Kendall Jenner blows out her birthday candles during a pandemic, and more news to start your day Friendly’s files for bankruptcy a second time, plans to sell restaurants to investor group. Friendly’s, the East Coast restaurant chain known for its ice cream and diner fare, has filed for voluntary bankruptcy amid declining revenue due to the pandemic.
The Restaurant Times
NOVEMBER 6, 2020
A major deciding factor while finalizing the restaurant concept is securing investment. Getting the capital required is often considered one of the biggest hurdles for restaurant businesses. There are many ways to secure investment for restaurants. This article will take you through the different channels of restaurant funding that are ideal for different needs and types of restaurants.
Modern Restaurant Management
NOVEMBER 3, 2020
In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with FreeRange Concepts Co-Founder Kyle Noonan who, alongside Co-Founder Josh Sepkowitz, has crafted innovative dining experiences including Mutts Canine Cantina, a dog park with libations for the humans in attendance, Bowl & Barrel, which features bowling, as well as The Rustic and The General Public.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Hotel Management Network
NOVEMBER 4, 2020
GlobalData has said that the recovery of the tourism sector across the Asia-Pacific (APAC) region to pre-pandemic levels may take time. The post Recovery of tourism sector in APAC region to take time, says GlobalData appeared first on Hotel Management Network.
EATER
NOVEMBER 2, 2020
Getty Images. Prime Minister Boris Johnson has announced new measures in England to counter the spread of COVID-19; they will be in place for at least one month [link].
EATER
NOVEMBER 2, 2020
The Cubby Hole in New York City | Jägermeister. And they’re getting some help from [checks notes] Jägermeister?! After months of barely holding on, America’s few remaining lesbian bars have found an unlikely patron in the German digestif best known for being dropped in beer and chugged by frat boys. As a part of its larger “Save The Night” campaign, Jägermeister has partnered with an organization called the Lesbian Bar Project to raise funds for 15 lesbian bars across the country.
EATER
OCTOBER 31, 2020
At Patois in Toronto, Jerk chicken chow mein, pork belly yakisoba, and more dishes from chef Wong’s youth “I came from the world of fine dining, French cuisine, working in three-Michelin-starred restaurants, and I learned a ton of techniques,” says Patois chef Craig Wong. “I think it’s hilarious that they would be snobby towards our use of things like Ritz crackers.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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