Sat.Jan 18, 2020 - Fri.Jan 24, 2020

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How To: Social Media Marketing in the Restaurant Industry

Modern Restaurant Management

We get it, you’re busy. The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. But millennials and Gen-Z are quickly becoming the largest generation, overtaking baby boomers in 2019. And one thing we know about those 35 and younger – they love social media. Checking into restaurants, tagging beautiful platings, and sharing their experiences with friends and family.

Marketing 245
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By restaurateurs for restaurateurs: Advice for opening in 2020

7 Shifts

Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s pu

Training 134
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2020 Hotel Web Design Trends and Why We Won't Need Them Much Longer

Blue Magnet Interactive

Chances are, if you are reading this blog you have an interest in staying on top of ongoing trends, keeping a pulse on what is modern and fresh, and most importantly, are looking to gain insight into anything that will give you a leg up on the competition. Lucky for you, you are about to get a breakdown of actionable information that can make a huge difference for your hotel website as we progress into this year.

Blog 52
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Top 10 Essential Revenue Management Articles for a Successful 2022

Xotels Hotel Revenue Management

We have compiled a list of the best Hotel Revenue Management articles published last year to give you a head start into 2022! Before diving into the list, we would like to welcome you to check out our recent articles covering the plethora of essentials to Hotel and Operations Management , Marketing and Distribution , Finance and Accounting , Systems and Technology and other hospitality-focused insights.

Article 52
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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

The food and restaurant industry has evolved dramatically over the years. Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well.

More Trending

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See the SAG Awards' Cherry Blossom-Filled After-Party

BizBash

Event Eleven's Tony Schubert created a lush cherry blossom forest for the award show's A-list after-party.

Events 69
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Five Must Knows for Kitchen Grease Trap Maintenance

Modern Restaurant Management

Your grease trap is one of your kitchen’s most valuable assets. Keeping it properly maintained prevents a whole host of issues, from unpleasant odors to shut-downs and even fines. It’s estimated that across the United States, millions of dollars are spent each year on unclogging sewer pipes from FOG. FOG is an acronym for the fats, oils and greases derived from vegetable, plant or animal sources during cooking.

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Creating a Complete Sensory Experience in Your Restaurant (Infographic)

Modern Restaurant Management

Successful restaurants expend tremendous effort continuously improving the quality of their food, but that is merely one-fifth of the equation. A great restaurant has an ambience that not only appeals to the patron’s sense of taste, but also to their senses of smell, touch, sight and sound. It’s well understood that the senses of smell and taste are intertwined, which is why you seldom if ever walk into a restaurant with an odor so foul that you walk right out again.

Marketing 161
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How To Make Your Restaurant More Instagrammable

Modern Restaurant Management

When it comes to running a restaurant, great food, superb customer service, and an incredible location can only get you so far. The long-term relationships you build with your diners are what keep your business running for decades. Building this kind of long-term relationship starts before your customer walks in the door. It takes just seven seconds to make a first impression, and in the restaurant industry, it’s typically not the food or drinks that a customer sees first.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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New NLRB Decision Eases Restrictions on Keeping Harassment Investigations Confidential

Modern Restaurant Management

Between 2005 and 2015, the restaurant and hospitality industry had the highest percentage (14 percent) of sexual harassment filings received by the Equal Employment Opportunity Commission (“EEOC”), [1] in which the complainant's industry was specified. [2] The real percentage may well be higher, as more than half of the EEOC's sexual harassment filings during that time did not specify the complainant's industry.

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Workplace Romance: Do You Have a Policy for That? If You Don’t, You Should

Modern Restaurant Management

What can a restaurant do to encourage a collaborative, friendly working culture and protect itself from increased turnover or worse, legal claims for harassment or favoritism? In the wake of McDonalds’ CEO Steve Easterbrook’s decision to step down for having a consensual relationship with an employee in violation of company policy, many are left wondering, is there any room in the restaurant workplace for romance?

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Why Your Food Service Business Should Have a Crisis Management Plan

Modern Restaurant Management

Nobody wants a crisis at their restaurant, but in these days of smartphones and social media, word of mouth travels fast. That’s why it's important to have a crisis management plan in place. Poor reviews, videos, and live broadcasts of customer service problems, emergencies, or other issues can begin trending online virtually instantly. Go viral, and the crisis will spill across social media platforms, potentially reaching millions.

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Implementing Public Safety as the New Corporate Social Responsibility in the Restaurant Industry 

Modern Restaurant Management

Safety in the restaurant industry has always been a priority. However, over the past few years other unconventional safety problems have begun to arise within the food and restaurant business. Today, the industry must take a broader look at safety to include protecting patrons from injury on the premises and addressing broader social threats. In order to address these concerns, the restaurant industry must overhaul their view of public safety.

Training 161
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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7shifts Opens First U.S. Outpost to Support North American Expansion

7 Shifts

Hoboken office officially opens its doors as the company looks to build the US team 7shifts , the leading labor management platform for restaurants, has chosen Hoboken as the location of their first U.S. office, officially opening today. Originally founded in 2014 by Jordan Boesch in his hometown of Regina, Canada, 7shifts’ North American office launch is reinforced by the hiring of former Yelp VP, Global Partnerships, Preston Junger to be the company’s’ Head of US Operations.