Sat.Jun 06, 2020 - Fri.Jun 12, 2020

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Outdoor Is the New Indoor

Modern Restaurant Management

January is well-known for being a reset month. A time to recover from back-to-back holiday parties and festive gatherings. A time to act on resolutions and look ahead with great anticipation to all that is possible in the new year. In the restaurant business, this also means a dip in sales, but restaurateurs are mostly undaunted. It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience.

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Bon App?tit Editor-in-Chief Adam Rapoport Resigns Following Allegations of Racist Culture [Updated]

EATER

Photo by Jared Siskin/Patrick McMullan via Getty Images. A 2013 photo of Rapoport in brownface, which resurfaced on Twitter, is one of multiple incidents of racism surrounding the food publication, sparking a wide call for his resignation Bon Appetit editor-in-chief Adam Rapoport has resigned his position after several Bon Appetit staff members and freelance contributors publicly called for his resignation on Monday, alleging that a racist culture permeated throughout the brand.

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Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

7shifts’ 150+ employees come from various backgrounds and have worked in numerous industries—from video game design to healthcare. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Not only do we have a dozens of employees with previous restaurant experience, but we also have numerous team members who used 7shifts in their previous rol

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5 Benefits of Promoting Your Restaurant on Instagram

Restaurant Engine

Restaurant competition is fierce. Why? There are only so many diners to go around, and restaurants are often after the same pool of diners. So, how do you stand out? Get creative with your target audience on Instagram. In this article, we look at 10 benefits of promoting your restaurant on Instagram. See how you can capture the 90% of guests who research a restaurant online before actually visiting. #1: Instagram is Cost Effective.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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11 Tips for Restaurants to Get Back to Business

Modern Restaurant Management

Restaurants nationwide have been hit hard by the COVID-19 pandemic. As restaurants slowly begin reopening, things remain far from “business as usual.” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed.

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One Restaurant Concept, Many Names: Delivery-Only Restaurant Defy Traditional Definitions

The Restaurant Times

The coming of a new age no-dine-in restaurant concept has caught everyone’s attention in the restaurant industry. This unique restaurant format lacks physical space, requires no hefty capital investments, operates on bare minimum restaurant rentals, and relies only on delivery orders. Known for its simplicity and cost-effectiveness, it is an ideal platform for food entrepreneurs to enter into the restaurant segment and establish a foothold in the market.

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Senior Analyst Michael Halen on the State of Restaurant Industry

Restaurant Engine

“Social distancing measures, primarily the dining room closures, have really hurt restaurant sales throughout late March through May,” said Bloomberg restaurant analyst Michael Halen today on national radio. “In May, we could see casual dining, same-store sales down still in the 40% to 60% range.” With estimates of permanent closures ranging from 25% to as high as 80% , Halen forecasts a long battle before the industry fully recovers. “A lot of sell-side analysts ar

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Best Practices for Hospitality Marketing

Modern Restaurant Management

The coronavirus pandemic has undoubtedly affected the world in so many ways, causing businesses everywhere to adapt to an unprecedented crisis. The last few months have been very uncertain for people all over the world, with every country implementing social distancing rules to flatten the curve and reduce the number of infections. Every industry has been impacted in some manner, including the hospitality industry.

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When Restaurants Become the First Line of Support

EATER

Los Angeles Times via Getty Images. These restaurants set up food stations and medic tents to support protesters over the weekend This weekend, a protester holding a sign that read “All Lives Can’t Matter Until Black Lives Matter” paused to rehydrate outside of Luv2eat, a Thai restaurant on Sunset Boulevard. The restaurant’s co-owners stood on the corner handing out red Solo cups of a sweet strawberry drink to anyone walking past.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Automate Your Restaurant’s Employee Scheduling To Improve Guest Service And Employee Engagement

The Restaurant Times

The uncertainty caused by COVID-19 has made it difficult for restaurateurs to manage their staff. The working and success of delivery kitchens/dark kitchens directly depends on the employees working in them. It is thus essential that restaurateurs have a systematic way to schedule their shifts. To help you get the most out of your workforce, we have made you a list of features that you should be looking for while choosing an ideal scheduling software.

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92% of Pizza Hut, Taco Bell and KFC Restaurants Have Reopened

Restaurant Engine

Yum! Brands (NYSE: YUM), the $28 billion bellwether for the fast-casual restaurant industry, disclosed to regulators today that 92% of its North American restaurants have reopened. It has reopened over 1,000 locations within the last week. Shares of the publicly traded Pizza Hut, Taco Bell and KFC owner have rallied 70% off their March 23 lows. That increase roughly aligns with U.S. search interest in “Taco Bell” per Google Trends, which has similarly rallied 63% since March 23. . &#

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What Restaurants Need to Know About Agile Marketing

Modern Restaurant Management

There were no sirens or warnings for American businesses. It wasn’t like businesses in the Tornado Alley who might be able to prepare for the pitfalls of tornado season or coastal cities that can shutter their windows in advance of a hurricane. Instead, coronavirus hit the American economy — and particularly restaurants — like the “Go Directly To Jail” card in Monopoly.

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In This Time of Social Change, Can a Brand Also Be an Ally?

EATER

McDonald’s restaurant workers walk off the job to demand higher wages and union rights in 2016. | Photo by David McNew/Getty Images. Major corporate food brands are tweeting #BlackLivesMatter, but that’s not the same as activism A symptom of brands sounding more and more like people is that we more frequently look to companies to mirror our ideologies.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Is Pay Cut a Better Choice Than Employee Lay Off ? An Analysis

The Restaurant Times

After several governments announced a complete lockdown, thousands of industries have been hard hit. During his address to the nation, Prime Minister Narendra Modi urged the business community in India to not cut their staff’s salaries or lay them off in such harsh times. The Ministry of Labor and Employment sent out an advisory stressing on the need for continued employment benefits to maintain social stability.

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The Curious Boom and Bust of Food Trucks in China

Restaurant Engine

Food truck owners can learn from the instructive experiences of their Chinese counterparts during the past two weeks. China’s aggressive revival of street cart businesses at the end of May, followed by a screeching backpedal this past weekend, elucidates a harrowing tale for food truck owners who are weighing the risks of reopening in any jurisdiction.

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People Focused, Tech Forward: How Nathan’s Famous Plans to Transform the Brand

Modern Restaurant Management

The COVID-19 pandemic has curbed the growth plans many brands put in place and Nathan’s Famous is no exception. As the iconic brand now plots its reopening strategy, James Walker, Senior Vice President of Restaurants, said executives have been in constant contact with franchisees about the next steps, while maintaining a focus on the future that includes enhanced technology and the addition of e-commerce options. “We’ve tried to be more personal and communicate with them one on

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In the Wake of Social Media Blowback, Boba Guys Fires a Manager for Racist Comments

EATER

After making statements in support of the Black Lives Matter movement, the San Francisco-based boba chain has faced intense scrutiny over racist comments made a by manager in 2018 [link].

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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A Message To Our Readers About Black Lives Matter

The Restaurant Manifesto

Since the senseless killing of George Floyd by Minneapolis Police on May 25, even thinking about restaurants seems frivolous right now. The protesting that has flooded the streets in all fifty states has shown that the American people will no longer tolerate police violence and racial injustice. Seeing citizens of all races coming together internationally […].

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Three-way JV acquires Hutton Hotel in Nashville

Hotel Management Network

A three-way JV of BentallGreenOak (BGO), Flank Management LP (Flank) and Geolo Capital (Geolo) has acquired the Hutton Hotel in Nashville, Tennessee. The post Three-way JV acquires Hutton Hotel in Nashville appeared first on Hotel Management Network.

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Alternative Options for Small Businesses Not Eligible for PPP or EIDL Funding

Modern Restaurant Management

Businesses, across nearly every industry, are facing challenging times. And while there has been a lot of attention and noise around government funding assistance, not every entrepreneur finds themselves in a position to take advantage of such resources. Many small businesses may not qualify for an Economic Injury Disaster Loan (EIDL) or a Paycheck Protection Program (PPP) loan due to limited availability and eligibility requirements.

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Just Like Restaurants, Culinary Schools and Their Students Are in Limbo

EATER

Yuriy Golub /Shutterstock. Culinary schools rely on hands-on training. Can they survive during the pandemic? The morning of March 13 was normal until the intercom interrupted a discussion during Sarah Roundtree’s fine dining concepts lab at the Providence, Rhode Island, campus of Johnson & Wales. “They made the announcement that campus was shutting down,” she remembers.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Proven Strategies To Start A Cloud Kitchen In Singapore

The Restaurant Times

Advances in technology have led to a growth in the number of cloud kitchens in Singapore. Cloud kitchen restaurants suddenly seem like the only logical thing to do to sustain operations with customers being forced to stay indoors. The last few years have seen increased interest in cloud kitchens from restaurateurs and investors. These include three cloud kitchens by Deliveroo, two by Foodpanda, and the latest brand to venture into the cloud kitchen space is GrabFood.

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This week in restaurant news: supporting protests, outdoor seating, fine dining chefs get creative

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Across the Country, Restaurants Pledge Money to Black Lives Matter and Social Justice Causes – Eater. As neighborhood cornerstones, restaurants have played an active role in this week’s protests surrounding the killing of George Floyd.

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Pivoting From an Economic Downturn

Modern Restaurant Management

Restaurants are in a scary and uncertain place. As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. According to the Texas Restaurant Association , half of the restaurants in Texas are hesitant to reopen. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate.

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New Report Details Pervasive Culture of Racism at Bon App?tit: ?Nowhere Have I Ever Felt More Isolated?

EATER

More than a dozen employees shared their experiences of working in the allegedly “toxic,” exclusionary culture of the food magazine. | Photo by JP Yim/Getty Images for Band of Outsiders. Published by Business Insider, the report describes a “toxic” workplace in which people of color are regularly sidelined, paid less, and tokenized On June 8, Bon Appétit editor-in-chief Adam Rapoport resigned from the publication after a photo resurfaced showing him and his wife dressed up as Puerto Ricans for H

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i