Are Morch

MARCH 12, 2023

One of the industries with the fastest global growth rates is the luxury hospitality and real estate sector, which provides a premium experience to high-end customers. The market trend is anticipated to increase in 2023 as the world continues to recover from the epidemic, and businesses in the industry must keep up with new developments […] The post Luxury Hospitality and Real Estate Market Trends for 2023 appeared first on Are Morch, Digital Transformation Coach.

Marketing 59

Marketing Article 59

eHotelier

MARCH 16, 2023

Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant. Let's examine which data a hotel needs to implement a successful guest personalization process.

Book 279

Book 279

Hospitality Magazine

MARCH 15, 2023

The Melbourne bakery has launched their third outpost just a short stroll from their original hole-in-the-wall site on Bridge Road. Following their stores in Camberwell and Moorabbin, the new location features a larger offering for both dine-in and takeaway. The menu stars hot pies, salads, toasted sandwiches, sausage rolls and a range of freshly-baked croissants, cruffins and danishes.

Training 246

Training Magazine 246

Boutique Hotel News

MARCH 14, 2023

US: Meetings, events and hospitality technology provider Cvent has entered into a definitive agreement to be acquired by Blackstone at an enterprise value of $4.6 billion. Blackstone has received a $1 billion credit facility as part of the financing of the transaction. A wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) will be a significant minority investor alongside Blackstone.

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Events Definition Pricing 246

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

MARCH 16, 2023

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

Communication 167

Communication Marketing 167

Hospitality Magazine

MARCH 13, 2023

Sydney’s Bistrot 916 has announced the restaurant has a new head chef in the kitchen. Seasoned culinary professional Will Elliott joins the Potts Point venue after time at Swillhouse’s Restaurant Hubert and the globally lauded St. John in London. “Thanks to the hard work of Dan [Pepperell], Mikey [Clift], Andy [Tyson] and everyone else, the venue is already so well established two years in,” says Elliott. “I get the benefit of coming into Bistrot’s already-incredible offe

Magazine 246

Magazine 246

Boutique Hotel News

MARCH 15, 2023

The Netherlands: Amsterdam-based boutique hotel group citizenM has secured a dual currency €243.3 million and £201.7 million sustainability-linked loan (SLL). The funding is linked to ESG (environmental, social and governance) targets such as reducing CO2 emissions and improving green building certifications. It will incentivise citizenM to achieve environmental benchmarks in a bid to secure lower interest rates. citizenM currently operates 31 hotels worldwide across 18 cities and nine countries

Information 147

Information Book Marketing 147

Modern Restaurant Management

MARCH 14, 2023

In this time of economic insecurity, payments fraud has the potential to hit businesses harder than ever before. Currently, the average US business is losing $300,000 to payments fraud each year according to the latest Financial Census , a study which surveyed 2,750 senior finance executives across the globe – 15 percent of whom work in the retail, catering and leisure industry.

Procurement 161

Procurement Accounting Catering Presentation 161

eHotelier

MARCH 15, 2023

First impressions count. Scratch that; they are everything. Mille Club member hotels not only given them some thought but make them perfect, which requires an ongoing effort.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

MEWS

MARCH 17, 2023

Check-in is one of the most important parts of the hotel experience, giving you the chance to make a positive impression on your guests, starting with digital registration cards. Hotels are constantly looking for ways to tailor the guest experience, and being able to offer a smooth check-in process is one of the main benefits of these digital cards.

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Boutique Hotel News

MARCH 14, 2023

UK: Sustainable luxury hotel 1 Hotel Mayfair, part of SH Hotels & Resorts , has named Francois-Xavier Schoeffer as general manager ahead of its summer launch. Schoeffer brings over 25 years of experience in the luxury travel industry to his new role. Over the years, he has worked at notable hotels including Hôtel Lutetia in Paris, Hotel Café Royal in London, and the Conservatorium Hotel in Amsterdam.

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Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

Pricing 154

Pricing Budgeting Communication Server 154

eHotelier

MARCH 12, 2023

Ever since ChatGPT launched in November 2022, ChatGPT has been trending online. Here is what you need to know to be on top of it.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

MEWS

MARCH 17, 2023

We’re only a few weeks away from Unfold and its smorgasbord of e xciting hospitality topics. Top industry leaders are joining us in Amsterdam on April 4 th to explore this year’s theme: The New Standard in Hospitality.

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Boutique Hotel News

MARCH 17, 2023

France: Radisson Hotel Group (RHG) has opened the Hotel YAC Paris Clichy , a member of Radisson Individuals, located in the northwest Parisian suburb of Clichy. The hotel offers 75 rooms, a restaurant and bar, fitness centre, an indoor pool and sauna, along with a meeting room with capacity for 50 people which will open later in the year. The meeting facilities will provide videoconferencing technology, LED/LCD projector, and catering services, whilst the rooftop and patio spaces are also availa

Catering 130

Catering Events 130

Hospitality Magazine

MARCH 15, 2023

After tasting the 21 cocktails that made the shortlist, Australia’s Bombay Sapphire Brand Ambassador Corina Retter has revealed the final four bartenders to reach the last stage of the competition. The four finalists are: Jake Down of Sydney’s Apollonia; Jessica Favaro of Adelaide’s Bar Torino; Lachlan Bentley of Melbourne’s Gimlet at Cavendish House and Pauric Kennedy of Sydney’s Barangaroo House.

Magazine 130

Magazine 130

eHotelier

MARCH 13, 2023

How can you improve the guest experience when their expectations are constantly changing?

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264

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. FDA is responsible for more than a quarter of the U.S. economy, and the Food Code impacts virtually every American. According to FDA, the Food Code: represents the FDA's best advice for a uniform system of provisions that address the safety and protection of food offered at retail and in food service, and while it is a model code that is not required, it has been widely adopted by state, local, tribal

Information 145

Information Accounting Presentation 145

Boutique Hotel News

MARCH 16, 2023

France: The four-star Pullman Cannes Mandelieu Royal Casino has been acquired by Poseidon Hospitality, an entity owned by Luminare and Unik Capital Solutions. Global real estate advisor CBRE advised on the sale on behalf of Joa Group, a French casino company owned by Blackstone and Kings Park Capital. The Pullman Cannes features 213 keys and provides direct access to the beach.

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Hotel Business

MARCH 14, 2023

Raines , a fully integrated hotel development, management and investment company, has acquired HP Hotels , a full-service, third-party hotel management company, resulting in operational expansion throughout the Southeast and Southwestern U.S. The financial terms of the transaction are not being publicly disclosed. “Assets alone will not get Raines to where it needs to be as a company,” said Grey Raines, managing partner, Raines.

Marketing 124

Marketing 124

eHotelier

MARCH 16, 2023

Regent Santa Monica Beach, poised to open late 2023, is pleased to announce the appointment of Younes Atallah as the resort’s general manager. Atallah—awarded Outstanding General Manager of the Year 2022 by California Hotel & Lodging Association—joins Regent Hotels & Resorts to open the first destination in the Americas for IHG Hotels & Resorts’ reimagined upper luxury brand.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Travel Pulse Destinations

MARCH 15, 2023

After 20 years as Deputy Director of Tourism for the Americas for the Jamaica Tourist Board – and 20 years before that as a California-based regional manager – Donnie Dawson has announced that he will retire later this year.

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Boutique Hotel News

MARCH 16, 2023

UK: Luxury hotel in the Scottish Highlands , Kincraig Castle, has been sold by Graham + Sibbald to Ruchir Gupta of Siya Properties. Since the 17th century, Kincraig Castle has been home to generations of the Mackenzie Clan. It sits on 10 acres of land and now offers 15 bedrooms, a resident’s lounge and reading room, the Alexander Restaurant, a function suite for up to 60 people, a bar and commercial kitchen.

Pricing 130

Pricing 130

Lodging Magazine

MARCH 13, 2023

Years ago, low interest rates inspired many people to buy homes and turn them into short-term rentals through platforms like Airbnb. As the short-term rental model rose in popularity, it created extra competition for hotels. Now that people are traveling more post-COVID, how can hotels differentiate themselves from short-term rentals and regain market share?

Marketing 117

Marketing Magazine 117

eHotelier

MARCH 16, 2023

The board of directors of Marriott International, Inc. today announced the election of Lauren R. Hobart, President and Chief Executive Officer of DICK’S Sporting Goods, and Grant F. Reid, former President and Chief Executive Officer of Mars, Incorporated, as independent directors of the company, effective March 15, 2023. Both are expected to be included in the company’s slate of nominees for election at its upcoming 2023 annual meeting of stockholders.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.