Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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Why Hotels Need Emotional Marketing

Horizon Hospitality

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out the overload of daily information and enjoy letting their intuition make travel choices.

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Data privacy: how hotels can protect guest and customer data

eHotelier

If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.

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LVMH signs management of two Sardinia hotels

Boutique Hotel News

Italy: LVMH Hospitality Excellence has agreed with Sardegna Resorts S.r.l., owned by Qatar Investment Authority, to manage the Hotel Romazzino and Hotel Pitrizza in Costa Smeralda, Sardinia. LVMH Hospitality Excellence belongs to the luxury group LVMH Moët Hennessy – Louis Vuitton. The group’s portfolio spans wines and spirits, fashion and leather goods, perfumes and cosmetics, watches and jewellery, as well as selective hospitality.

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The rise of minimal-intervention cider

Hospitality Magazine

This is a story about minimal-intervention cider — with Fin Wines. Don’t let the name fool you, the Dixons Creek producers in Victoria have made cider from the jump, taking an approach that lets nature do its thing. While natural wines are now part and parcel of the drinks landscape, the same can’t be said for its oft-apple-based counterpart — yet. Fin Wines are part of a growing number of local makers making ciders the way they should be — complex, thought-provoking and nuanced.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Rethinking the Future of Dining Through Technology

Modern Restaurant Management

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

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More Trending

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Central London Alliance launches tourism campaign

Boutique Hotel News

UK: Central London Alliance, a collection of London based organisations , has launched a campaign to stimulate visits to the city. The campaign, called Love Letters for London , encourages visitors to locate bespoke postboxes which have been installed at various different venues throughout central London. This includes museums, theatres, hotel lobbies and in commercial buildings.

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Tasting Australia announces beverage program for 2023

Hospitality Magazine

New Drinks Curators Meira Harel and Banjo Harris Plane have developed an impressive line up of drink-centric events for Tasting Australia this April. There will be a range of masterclasses across the ten-day festival focusing on particular wine varieties, alongside sustainable viticulture, women in wine, low-alcohol wines, natural wines and Barossa’s next generation winemakers.

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Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend 

Modern Restaurant Management

Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend? That’s a whole different ballgame! According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits!

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Making room for both AI and the human touch: Intelligent pricing automation for hotels

eHotelier

How can you make sure that the system’s responses completely align with your company’s business strategy? And what part does your team play in this? Here are three steps to achieve a balance at your hotel to foster solid collaboration between your team and their AI-based helpers.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Wyndham signs debut Trademark property in India

Boutique Hotel News

India: Hotel franchising company Wyndham Hotels & Resorts has signed The Earth Amritsar, Trademark Collection by Wyndham, its first for the brand in India. Expected to open in early 2024, the 57-room hotel will be operated in collaboration with Earth Suites & Resorts Private Limited – a hotel operator with properties in Amritsar, Goa and Raipur.

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2019’s no.1 restaurant in the world Mirazur comes to Sydney

Hospitality Magazine

Chef Mauro Colagreco will bring his globally acclaimed French restaurant Mirazur to Sydney this March. From 10 March until the end of the month, Colagreco and select members of his team will take over The Gantry at Pier One Sydney, serving a set menu that heroes Australian produce as part of the Mirazur Beyond Borders program. “Mirazur Beyond Borders is the opportunity for us to enrich our knowledge, philosophy and commitment,” says Colagreco. “I have visited Australia a few times an

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Keeping Track of Your Cash During One of the Biggest Weekends of the Year

Modern Restaurant Management

The big game is often one of the busiest weekends of the year for restaurants and bars. Whether customers are meeting their friends for an evening out or they’re placing an order for take-out for their at-home festivities, food establishments can expect to see an uptick in business this weekend. This year, according to NRF , an estimated 17.8 million people plan to watch the game at a bar or restaurant and spending for the day is estimated to reach $16.5B, or roughly $85 per person.

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A breath of fresh air for luxury hotels

eHotelier

A new study looks at the influence of various dimensions of green atmospherics on the well-being and behavioural intentions of hotel guests and employees. The findings could help luxury hotel managers deliver a more enjoyable experience for guests and take better care of their employees while also reducing their environmental impact.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Jumeirah Group acquires Swiss Le Richemond

Boutique Hotel News

Switzerland: Global luxury hospitality company Jumeirah Group has acquired its first property in Switzerland, the Le Richemond located on Lake Geneva. Le Richemond features 109 rooms and suites and will soon undergo extensive renovations to reposition the hotel in line with Jumeirah’s luxury offering. The group plans to add a wellness and fitness area.

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Is your business in shape for the year?

Hospitality Magazine

The industry must deal with labour shortages, inflation, high interest rates and ever changing food trends. But so do your competitors, and eating out is always popular. People will adjust their budgets and choices, and you’re flexible enough to meet them with fresh new offers. Here’s a hit list to stay ahead of the curve. Double down on customer service, removing friction and delays.

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Hotel Security: Three Reasons Why Key Control Helps to Prevent Liability

Lodging Magazine

Hoteliers strive to provide memorable guest experiences. While that means clean rooms, an aesthetically pleasing environment, great amenities, and courteous staff, hoteliers must dig deeper into proactively creating and maintaining a safe and secure environment. Liability issues are a major concern for hoteliers. To avoid liability claims caused by negligence, keeping employees and guests away and protected from potential hazards must be a top priority.

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Energy flat rate – Positive aspects and dangerous facts

eHotelier

Some lodging establishments have decided to charge guests an additional energy flat rate. Here's a look at the pro and cons - what solution is best for you?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Maybourne Hotel Group names chief operating officer

Boutique Hotel News

Worldwide: Owner-operator Maybourne Hotel Group has named Roland Fasel as the group’s chief operating officer, effective April 2023. Fasel brings almost 30 years of global experience with luxury hotel groups to his role with Maybourne Hotel Group. He joins from the Aman Collection , where Fasel held the same title of chief operating officer for the past six years.

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85 Degrees franchisor faces court for franchisee underpayments

Hospitality Magazine

The head franchisor of the 85 Degrees cafe brand in Australia will face the Fair Work Ombudsman in court for alleged contraventions by its franchisees. It marks the first time the Ombudsman has commenced legal action against a franchisor, with the Ombudsman arguing 85 Degrees Coffee Australia Pty Ltd is legally liable for alleged underpayments as it “should have reasonably known its franchisees would underpay workers” “Under federal law, where franchisors operating in Australia do no

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Highland Coast Hotels sites to undergo £1.8m refurb

Hotel Owner

Highland Coast Hotels has unveiled plans for a £1.8m refurbishment of two of its venues in the Scottish Highlands. Tongue Hotel, located on the North Coast 500, and Plockton Inn in Wester Ross will re-open in early April 2023 following an extensive, three-month refurbishment supported by Rona Douglas Interiors. According to the group, both sites will be given a “contemporary new look” inspired by their locations in areas of outstanding natural beauty.

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2023 New Openings & Travel Ideas from Small Luxury Hotels

eHotelier

Ranging from a newly preserved ancient house in China to a hand-picked selection of hidden jungle escapes across several countries and cultures, these twelve vibrant, new-to-SLH properties will influence travelers’ itineraries in the year to come. Here we present the latest additions that Small Luxury Hotels of the World (SLH) has to offer discerning boutique hotel aficionados across the globe.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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BODDY joins forces with TrainAway

Boutique Hotel News

Worldwide: Wellbeing travel-tech startup BODDY has entered into a binding merger agreement with digital fitness network TrainAway. The affiliation will create a global network of fitness and wellness operators which can be distributed to the travel and hospitality industry. BODDY provides travellers with a platform to digitally search, compare, book, pay and access wellbeing experiences such as spas and gyms in specific locations.

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Leisure & hospitality sector adds 128K jobs

Hotel Business

The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Bureau of Labor Statistics. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 million, changed little in January. The unemployment rate has shown little net movement since early 2022.

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‘Homestyle’ In-Room Media: Replicating the Options Hotel Guests Enjoy in Their Daily Lives

Lodging Magazine

Standard cable television and WiFi are no longer enough when it comes to meeting guests’ expectations for in-room entertainment. Typically arriving with numerous devices including laptops, tablets, and, of course, smartphones, many guests want the sophisticated digital entertainment experience they enjoy at home to continue in their hotel rooms. That offering can be a differentiator, leading guests to choose one property over another.

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IHG Hotels and Resorts signs InterContinental resort on Dominica’s Douglas Bay

eHotelier

IHG Hotels & Resorts (IHG) today announced the signing of a new InterContinental Hotels & Resorts property on the island of Dominica. A conversion and renovation of an existing spacious resort, InterContinental Dominica Cabrits Resort & Spa will mark the brand’s third Caribbean resort hotel upon its planned spring 2023 reopening.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i