eHotelier
APRIL 11, 2023
Make sure you utilise feedback, whether positive or negative, to improve your hotel and your online reputation Sometimes all it takes to change someone's mind about your hotel is a few well-thought-out words by a sympathetic and professional manager.
Soft Inn
APRIL 14, 2023
Google Analytics is now a preferred tool by businesses to analyze their data. It's used by millions of them today, including hoteliers. If you are one of them, you must understand how to get the most out of this tool.
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Hospitality Magazine
APRIL 10, 2023
The culinary talent behind Yagiz restaurant has launched a new eatery in Melbourne’s Southbank. Chessell & Clarke marks a new chapter for Murat Ovaz, former co-owner and head chef of Yagiz, and Serge Thomann (i Carusi ii), who have brought on Frank Berardi (The Melbourne Club) as head chef of the 50-seater. Ovaz says the menu skews towards both Italian and Turkish flavours, which is available from breakfast to lunch. “Our dishes are an interpretation of the food from my homeland
Modern Restaurant Management
APRIL 11, 2023
As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
APRIL 10, 2023
Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
APRIL 10, 2023
One of the world’s most iconic and awarded culinary figures is coming to Sydney this May. Gordon Ramsay will bring his three-Michelin star establishment Restaurant Gordon Ramsay to Sydney’s Aria for a three-night residency, marking the first time the fine diner will leave London. Matt Moran and Ramsay are long-time friends, with the 25-plus year friendship culminating in one of the biggest food events the city has ever seen.
Modern Restaurant Management
APRIL 12, 2023
To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r
eHotelier
APRIL 12, 2023
Approaching the daily operations of a sales and marketing department with a coaching mindset will allow the hotel to establish procedures, align behaviour and drive performance continually.
Soft Inn
APRIL 12, 2023
In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hotel Business
APRIL 11, 2023
A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to CBRE. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions.
Modern Restaurant Management
APRIL 10, 2023
The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.
eHotelier
APRIL 13, 2023
The best approach is not just about secure IT systems - it’s a holistic approach involving people, processes and technology across the whole organisation.
Hospitality Net
APRIL 11, 2023
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Nepal based Shangri-La Hotel & Resort Group to develop four new hotels in - InterContinental Kathmandu Lazimpat, Hotel Indigo Pokhara Gharipatan, InterContinental Resort Pokhara Begnas Lake, and InterContinental Resort Chitwan, Meghauli. The signing will see IHG add close to 500 rooms to its portfolio in Nepal, and debut two of its global brands, InterContinental and Hotel Indigo in the mark
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Business
APRIL 11, 2023
Vision Hospitality Group , a hotel developer and culture-focused operator, has added Patrick O’Neil as its new COO. As COO of Vision, O’Neil provides strategic, process and cultural leadership for the company’s 1200-plus associates across a current portfolio of 42 hotels. He most recently was with Peachtree Hotel Group which included roles as president of asset management and president of Peachtree Hospitality Management.
Modern Restaurant Management
APRIL 13, 2023
Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.
eHotelier
APRIL 12, 2023
Procaccianti Companies, one of the nation's premier real estate investment and services firms, today announced the acquisition of the Newport Beach Hotel & Suites.
Lodging Magazine
APRIL 10, 2023
MCLEAN, Virginia—Officials of She Has a Deal announced the five finalist teams of the Early Career track selected to advance to the final round of SHaDPitch 2023. The annual hotel investment pitch competition allows teams of early career women to compete for the prize of $50,000 of equity in SHaD’s Prosperity Fund I, following the conclusion of a virtual, preliminary round of pitching.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Business
APRIL 11, 2023
Procaccianti Companies, a real estate investment and services firm, has acquired the Newport Beach Hotel & Suites. The Newport Beach Hotels & Suites consists of two buildings, the historic property built in 1940 and the suite property built in 2008. The property features a rooftop deck, swimming pool and a day spa. This acquisition also includes an additional parcel of land, allowing for further potential development opportunities.
Hospitality Net
APRIL 14, 2023
Atlantis Bay debuts newly renovated rooms, including 5 brand new luxury suites, and redesigned common lounge areas, all overlooking the private Bay of Sirens.
eHotelier
APRIL 9, 2023
Hotels that adopt sustainable practices not only reduce their impact on the environment but also enhance the guest experience and improve their reputation.
Lodging Magazine
APRIL 10, 2023
While a full slate of educational sessions and robust trade show are a major part of the draw of the upcoming AAHOACON ’23, there’s plenty to look forward to in terms of entertainment options as well, according to AAHOA (Asian American Hotel Owners Association) President/CEO Laura Lee Blake. Blake highlighted this year’s Welcome Reception, which will take place tomorrow night at the Los Angeles Coliseum.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hotel Business
APRIL 11, 2023
By Danielle Harvey Once considered the budget-friendly options for travelers, the rising costs and unexpected fees associated with vacation rental sites like Airbnb and Vrbo have pushed travelers away—and now they’re returning to hotels. For travel and hospitality brands, now’s the time to take advantage and enhance the customer’s experience, both in person and digitally, to lock in the loyalty of travelers seeking places to stay.
Hospitality Net
APRIL 13, 2023
Accor has signed a deal with Shekhar Resorts to open the first Fairmont hotel in Agra, home of the Taj Mahal - one of the seven wonders of the world and an UNESCO World Heritage Site in India.
Hotel Owner
APRIL 14, 2023
Compass Hospitality is advancing its UK market position with the new addition of The Rox Hotel Aberdeen to its ever-growing portfolio. The Rox Hotel of 17-23 Market Street Aberdeen is the company’s seventh hotel in Scotland and 17th in the United Kingdom, as the company undergoes a post-pandemic surge in acquisitions. This modern 4-star 32-bedroom property boasts well-equipped en-suite rooms inclusive of two luxurious suites and can accommodate 180 guests.
SiteMinder
APRIL 11, 2023
Hotel Oderberger Berlin opened its doors in 2016, but it has a long and fascinating history. It used to be a historic indoor swimming hall dating back to 1902. Today it continues as a hotel, the pool being open both to hotel guests and the public (though to the latter only by appointment). But its historic character and unique atmosphere are not the only things that make this hotel stand out from the competition: the pool can be covered with a hydraulic platform, turning the bathing hall into an
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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