eHotelier
NOVEMBER 29, 2022
Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.
Hospitality Magazine
NOVEMBER 28, 2022
Sydneysiders are gearing up to welcome new food and beverage destination Sydney Place come March 2023. The Lendlease project will comprise Jacksons on George by Maurice Terzini and DTLE alongside a number of eat streets and laneways in Circular Quay. The offering will span all-day dining on Crane Lane, takeaway-centric venues on Rugby Place and small concepts on hidden alleyway Underwood Street.
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Boutique Hotel News
DECEMBER 2, 2022
US: ResortPass, which offers day access to luxury hotels and resorts, has raised $26 million in Series B funding and appointed Michael Wolf as CEO. The Series B funding was co-led by Declaration Partners and 14W, with existing lead investor CRV participating, along with new partners William Morris Endeavor, Gwyneth Paltrow, Jessica Alba and Brian Kelly (also known as The Points Guy).
Modern Restaurant Management
NOVEMBER 29, 2022
Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! All too often, restaurants are fumbling on that basic principle. Perhaps they’re understaffed and struggling to keep up with incoming orders. Or employees haven’t been properly (and regularly) trained.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
NOVEMBER 27, 2022
There is an old saying that goes: feed man’s senses, and you will make them the happiest man alive. To make a good impression on your guests, focusing on satisfying their senses is an essential step to making your hotel unforgettable.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Boutique Hotel News
NOVEMBER 30, 2022
UAE: Kerzner International has announced the first SIRO hotel will launch in Dubai’s One Za’abeel development in Q4 2023. SIRO is an immersive lifestyle and fitness brand offering tailored programs and treatments developed by specialists in fitness, mental health, nutrition and sleep. British-Somali professional boxer Ramla Ali joins A.C. Milan and British Olympic swimmer Adam Peaty, who will each play a role in the development of SIRO.
Modern Restaurant Management
DECEMBER 2, 2022
Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. One way to do this is by utilizing performance management techniques when evaluating staff to identify who is performing well, who may need some help and those who need letting go. As a manager, hiring an employee doesn’t mean your job is over.
eHotelier
DECEMBER 1, 2022
Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here's what you need to know.
Cruise Hive
DECEMBER 2, 2022
After an extensive 3.5-year redevelopment project, Nassau's new cruise port is set to officially open at the end of May 2023. The post Nassau’s New $300 Million Cruise Port to Open May 2023 appeared first on Cruise Hive.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
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Boutique Hotel News
NOVEMBER 29, 2022
UK: The Draycott Hotel in Chelsea, London, has been acquired by Cadogan to be operated by Iconic Luxury Hotels. Formerly owned by Draycott Holdings Ltd and managed by Mantis Collection, the property currently has 35 bedrooms and suites. The existing owners and management team will continue to operate the hotel until 5 January 2023, the its operation and staff will be transferred to Iconic Luxury Hotels (ILH).
Modern Restaurant Management
NOVEMBER 28, 2022
The post-pandemic restaurant industry has been continuously plagued by challenges. Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.
eHotelier
NOVEMBER 28, 2022
Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.
Cruise Hive
NOVEMBER 29, 2022
Carnival Cruise Line guests will once again be able to pre-purchase bottles of liquor, but with more limits and not on every cruise. The post Carnival Cruise Line Reverses Unpopular Pre-Cruise Decision appeared first on Cruise Hive.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Boutique Hotel News
DECEMBER 2, 2022
UK: Luxury lifestyle brand Dakota Hotels has selected Shiji to power the group’s point-of-sale (POS) and property management system (PMS) across its UK portfolio. Dakota Hotels has five properties across the UK with sites in Edinburgh, Glasgow, Leeds and Manchester. . Beginning January next year, the group will implement Shiji’s Infrasys (POS) and the Shiji Enterprise Platform (PMS) at all five properties to be completed by March 2023. .
Modern Restaurant Management
NOVEMBER 30, 2022
QR codes are an invention of the 1990s, a fad during the rise of smartphones and now one of the ultimate comebacks of the tech world. The quick response code, or QR code, hit the U.S. mainstream public in 2010 when smartphones solidified their fame and were beginning to launch QR code readers on their platforms. During this time, millions of Americans scanned these matrix barcodes on their mobile devices, as they were featured on business cards, billboards, trade show booths, movie posters, and
eHotelier
NOVEMBER 30, 2022
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
Cruise Hive
DECEMBER 1, 2022
Holland America Line has surpassed 2019 booking records by a wide margin with recent holiday sales, especially for one amazing destination. The post Holland America Line Sees Record-Breaking Black Friday Bookings appeared first on Cruise Hive.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
Lodging Magazine
DECEMBER 1, 2022
PHOENIX—BWH Hotel Group announced that SureStay Hotel Group has surpassed 400 properties around the world with 250 hotels now open in North America. In the premium economy segment, SureStay Hotel Group is expanding its presence across markets and offers a selection of hotels with different features and amenities. Launched six years ago, SureStay Hotel Group has remained a fast-growing brand that offers travelers consistent levels of comfort, cleanliness, and service. “Economy hotel develop
Modern Restaurant Management
DECEMBER 1, 2022
Thanks to the internet, including “The Ice Man” TikTok videos, most people know that restaurant ice makers can contain some nasty things. Though many folks still appreciate a cold beverage, knowledge of things lurking in ice makers has them inspecting the ice in their glass more closely. Business owners should take heed of consumers’ new, improved knowledge and work harder than ever to keep ice machines clean, safe, and sanitary.
eHotelier
DECEMBER 1, 2022
Mandarin Oriental Hotel Group has announced today that it will manage a luxury hotel in Kuwait, projected to open in 2028. The hotel will be located in the heart of the financial district of Kuwait City and will bring a new standard of luxury and elegance to the destination.
Cruise Hive
DECEMBER 1, 2022
A startling incident was captured from Royal Caribbean's Quantum of the Seas, when a lifeboat does what no cruise passenger ever wants to see. The post Lifeboat Mishap on Royal Caribbean Cruise Ship appeared first on Cruise Hive.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Lodging Magazine
NOVEMBER 29, 2022
CHICAGO—Hyatt and Dream Hotel Group announced an agreement for a Hyatt affiliate to acquire Dream Hotel Group’s lifestyle hotel brand and management platform including the Dream Hotels, The Chatwal Hotels, and Unscripted Hotels brands, with properties in hotel markets across the Americas, Europe, and Asia. The acquisition will include a portfolio of 12 managed or franchised lifestyle hotels, with another 24 signed long-term management agreements for hotels expected to open in the future.
CN Traveler
NOVEMBER 28, 2022
Passengers can now ride these eco-friendly hydrogen-powered trains, which emit only steam, and are set to widely expand throughout Europe by 2035.
eHotelier
DECEMBER 1, 2022
Accor, Australia and New Zealand’s largest hotel operator, has extended its partnership with Avis car rentals across Australia and New Zealand, allowing members of Accor to feel more rewarded when booking car rentals.
Cruise Hive
NOVEMBER 28, 2022
Two former Norwegian Cruise Line cruise ships, Windward and Dreamward, have arrived in India for scrapping. The post Former Norwegian Cruise Line Ships Arrive for Scrapping appeared first on Cruise Hive.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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