Sat.Apr 26, 2025 - Fri.May 02, 2025

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Hotel Website Design & Usability Non-Negotiables

Revenue Hub

Your hotel website is a crucial pillar of your revenue and profitability. Whether you stay independent or have a hotel brand powering your distribution, a dedicated website is always the best investment you can make in securing a revenue future for your asset. NB: This is an article from Vikram Singh Subscribe to our weekly newsletter and stay up to date As Ive written about websites many times in the past, I think its time for a refresh.

Book 68
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Is there nothing hotels can do about rate parity?

Hotelogix

Rate parity has always been a problem for hoteliers. The very thought of having external organizations decide the pricing strategy for an independent property doesn’t sit well with too many owners, and not without reason. Rate parity clauses were supposed to protect the integrity of hotel room rates and to ensure customers are getting the best deal – but things have moved far from that vision.

Book 130
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Bleisure Travel: 5 strategies for hotels to reach this growing market

eHotelier

The way people travel for work is changing. Bleisure travel -blending business trips with leisure time- has moved from a growing trend to an established part of the travel industry.

Marketing 207
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Could live music boost your venue’s revenue?

Hospitality Magazine

The new live music program at Brookvales 7th Day Brewery is not only driving patronage, but its also increasing staff engagement and retention, according to General Manager Joel Ridzuan. Independent breweries make up just five to seven per cent of the Australian brewery market yet they employ 51 per cent of the whole brewing industry. For businesses like 7 th Day Brewery, the scene can be extremely challenging.

Book 162
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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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Sustainable Procurement Enables ESG as a Hotel Selling Feature

Larry Mogelonsky

(Originally published on Hospitality Net as part of a Thematic campaign) Having a strong environmental, social and governance (ESG) strategy has become essential for hospitality. While the policies that a hotel enacts must pervade all operations and the corporate company, one particular area that presents challenges is the procurement department, wherein the latest explainer article from Amazon Business [LINK] addresses three of these as well as three top tactics for more sustainable purchasing.

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Handling Unemployment Claims with Confidence

Modern Restaurant Management

Tips for restaurant HR leaders and operators to respond more effectively—without wasting time or losing money Years ago, when I was leading HR at Potbelly, I got hit with an unemployment claim from a former team member who had clearly quit. They walked off the job and never came back, so I thought, “No write-up, no drama, easy win.” But then I read the claim response our manager submitted: “Employee left due to stress.

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London calling: Top five observations on the hospitality sector from the UK

Hospitality Magazine

My recent visit to London for the HRC (Hotel, Restaurant & Catering) 2025 expo in London, provided valuable insights into the current state and future direction of the hospitality sector. The event offered a comprehensive overview of the trends and challenges facing businesses today, and I wanted to share some of my key observations. Compliance is key A major focus of the attendees we spoke with was the critical importance of food safety and compliance.

Training 242
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How Does AI Agent Operator Feel About Your Booking Engine?

Revenue Hub

Theres been a slow – but increasing – rollout of sophisticated AI Agents including ChatGPTs AI Operator, Manus (coming over from China), and Amazon Nova Act (for developers), which are there to not just do research and make recommendations, but to actually navigate the web and complete actions for users. NB: This is an article from Triptease Subscribe to our weekly newsletter and stay up to date On one hand, AI agents could act as a new way for guests to research travel and find dire

Book 94
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The Method Behind Mystery Diners: Enhancing the Guest Experience

Modern Restaurant Management

Creating an exceptional guest experience goes beyond just serving great food; it’s about delivering an overall memorable visit — from the food and ambiance to the exceptional and friendly service. Every moment, beginning when guests step through the door to when they leave, shapes their dining experience and plays a key role in whether they’ll return.

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Huitlacoche Is a Celebration

EATER

The discovery of locally grown huitlacoche here in Detroit not only cured a personal craving it also sparked a deep connection to my roots A few years ago, an Anishinaabe elder named Lucy was showing me the corn she grew in a small plot of land in Southwest Detroit. She pointed out an ear of corn peppered with swollen, irregular grey-purple growths and said she wasnt sure what it was and why it happened.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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Take your venue’s marketing to the next level with Mumbrella360

Hospitality Magazine

Australias biggest media and marketing conference, Mumbrella360 , returns to Sydneys Carriageworks from 27-29 May. Now that Mumbrella is part of The Intermedia Group, which also publishes Hospitality Magazine , we can offer readers an exclusive 20 per cent discount on tickets, using the code M360HOSP25. While Mumbrella360 spans the entire media landscape, this years focus on creativity, brand building and effective marketing makes it particularly valuable for operators and suppliers looking to s

Marketing 239
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Peachtree Group expands EB-5 investment capabilities

Hotel Business

Peachtree Group has secured U.S. Citizenship and Immigration Services (USCIS) approval for four regional centers: Peachtree South Regional Center, Peachtree Northeast Regional Center, Peachtree Midwest Regional Center and Peachtree West Regional Center. These approvals allow the company to independently structure and sponsor EB-5 projects within the designated territories, streamlining the investment process and enhancing efficiency in bringing deals to market.

Marketing 109
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Smooth Operations: Yelp Updates Aim to Increase Efficiency and Elevate Guest Experience

Modern Restaurant Management

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. “Restaurant owners are juggling a myriad of challenges, including rising food and labor costs and shifting consumer expectations,” Akhil Kuduvalli Ramesh – Yelp’s Senior Vice President, Product, told Modern Restaurant Management (MRM) magazine. “They're being asked to do more with less, and that̵

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Maximizing Hotel Revenue: Advanced Channel Manager Strategies for 2025

STAAH

Hotel distribution today is a different game. With more channels, shifting guest expectations, and tighter margins, the Channel Manager is now central to commercial strategy. Its not just about where youre listed, its about how well you manage, price, and promote across every touchpoint. 1. The New Age of Hotel Distribution 2. Rethinking the Role of a Channel Manager 3.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Shuttered café cops $7,995 fine

Hospitality Magazine

The Fair Work Ombudsman (FWO) has secured an almost $8000 fine against the former operator of Monaco Willows, which operated Tusk caf in Windsor, Melbourne. The FWO took Monaco Willows and its sole director and secretary Francis Placentino to court for breaches of the Fair Work act in September. A former employee reported the company had unlawfully deducted $3,610 for food, coffee, and drinks without the workers authorisation.

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Why centralized training and onboarding are essential for maximizing PMS technology

eHotelier

Hotels, often an oasis of comfort and reliable service in any market, are currently under pressure to meet guest expectations even as labor shortages persist.

Training 225
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Evolving Dining Habits Disrupt Traditional Restaurant Dayparts

Modern Restaurant Management

Recognizing emerging consumption trends will help restaurants find pockets of oopportunities across dayparts and tailor offerings to fit preferences for portion size, portability and price points, according to research from Circana. “Our research showcases how disruptions in traditional mealtimes are creating opportunities for businesses to rethink their strategies,” said David Portalatin, senior vice president and food industry advisor for Circana. “By addressing these shifts,

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The Hidden Cost of Procurement Problems and How to Fix Them

Lodging Magazine

Many hotel and resort businesses are bleeding money in ways they dont expect. Thats because theyre neglecting their procurement processes. Poor procurement is often a hidden but significant drain on hotel efficiency and profitability. If you can identify procurement problems and solve them, you can make a major impact on your operations success. Spotting Poor Procurement What does ineffective procurement look like in a hotel or resort?

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Atticus Hospitality replaces Tequila Mockingbird with Tqm.

Hospitality Magazine

After a decade in action, Atticus Hospitality has closed its Paddington mainstay Tequila Mockingbird to make way for South American restaurant Tqm. Tqm. will be led by Venezuelan Michelin-rated chef Jose Garcia, who moved to Sydney from Buenos Aires for the venture. Garcia left a position at Fogn Asado, which appeared in the Michelin Guide 2024 and 2025, and is rated number 36 by the World’s Best Steak Restaurants.

Magazine 162
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Marriott International to acquire the citizenM Brand

eHotelier

Today, Marriott International announced it has reached an agreement to acquire the lifestyle brandcitizenM, a unique and innovative offering in the select-service segment.

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Turkey Leg Hut Allegedly Sold California-Grown Pot Out of Branded Bags in Houston

EATER

Turkey Leg Hut allegedly sold California-grown pot out of branded bags in Texas.

95
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Conrad Los Angeles Brings Bold, Captivating Luxury to the City’s Cultural Epicenter

Hospitality Net

Discover the seamless blend of refined luxury and cultural energy at Conrad Los Angeles, a 305-key hotel set in the heart of Los Angeles vibrant arts and entertainment district. Designed by legendary architect Frank Gehry featuring interior design by the world-renowned Tara Bernerd & Partners, this contemporary property offers a sophisticated metropolitan retreat.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Sorry Not Sorry collective: “We chose power”

Hospitality Magazine

A movement is building behind the bar and its being led by some of Australias most respected bartenders. Co-founded by Jenna Hemsworth and Rachelle Rocky Hair, the Sorry Not Sorry collective is taking a stand against abuse, assault and discrimination in the hospitality industry. Formed in the wake of the Sydney Morning Heralds investigation into disturbing allegations against Swillhouse, the collective was formed not only as a way of supporting one another, but to create lasting change in an in

Article 130
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Auberge Los Cabos properties standout on Travel + Leisure’s 2025 500 list

eHotelier

This month, two Auberge Resorts Collection properties in Los Cabos, Mexico,Esperanza, Auberge Resorts Collection, the only private beach resort

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Palette Hotels adds DoubleTree hotel in Washington, PA

Hotel Business

Palette Hotels has been awarded management of the 140-room DoubleTree by Hilton Washington Meadow Lands Casino Area in Washington, PA. The company will also oversee the hotels upcoming, multimillion-dollar refurbishment, which includes technology enhancements for the Hilton Connected Rooms program, new signage, new landscaping and a complete renovation of the lobby, guestrooms, guest bathrooms, meeting spaces, restaurant, bar and lounge.

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Horseshoe Bay Resort Unveils Signature Residences, Offering Unmatched Lakeside Luxury Getaways in the Heart of the Texas Hill Country

Hospitality Net

Nestled on the shores of constant-level Lake Lyndon B. Johnson (LBJ), Horseshoe Bay Resort, part of the Crescent Hotels & Resorts Latitudes collection, unveils a new collection of Signature Residences. The spacious three-bedroom condominiums redefine luxury lakeside getaways in the heart of the Texas Hill Country, with unparalleled access to resort amenities, the Signature Residences offer guests an opportunity to experience the ultimate stay in comfort, style, and relaxation.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How can chefs creatively use lab-grown quail?

Hospitality Magazine

The Food Standards Australia New Zealand (FSANZ) Board recently approved lab-grown quail from Australian company Vow, meaning the food is now with food ministers for approval or feedback. Vow is behind two cell-cultivated quail products: foie gras and parfait. Singapore has already approved Vows products, and they have since made their way onto the country’s high-end menus.

Magazine 130
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6 mistakes that destroy your hotel guest experience (and how to fix them)

eHotelier

Its no secret that today guests are more demanding than ever and small missteps can quickly lead to disappointment.

Article 182
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Booking.com Review Guideline to Managing Hotel Guest Feedback

Revenue Hub

Pop quiz: How many travelers read reviews before booking a hotel? If you guessednearly every single one, youd be right. NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Glowing reviews are often more persuasive than the worlds best marketing campaign, and online travel agencies (OTAs) are where guests often go to leave them.

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The New, More Sophisticated RIU Palace La Mola Opens; Now A Four-Star Superior Hotel

Hospitality Net

The Hotel Riu La Mola, located on the island of Formentera, opens its doors after undergoing a complete transformation to become part of the Riu Palace line, the hotel chains top-of-the-line option, perfectly embodying the exclusive charm of the Mediterranean island. In addition, the hotel, which boasts an exceptional location next to Migjorn beach, has been upgraded from a four-star to a four-star superior hotel.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.