Sat.Jul 17, 2021 - Fri.Jul 23, 2021

article thumbnail

How Restaurants Can Build Loyalty with Mobile Messaging

Modern Restaurant Management

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. were placed from a phone.

Download 221
article thumbnail

Climate Disaster Looks Like Thousands of Boiled-Alive Mussels on a Beach in Vancouver

EATER

More than a billion marine animals, including mussels, died during the recent heatwave that swept across the Pacific Northwest | Alyssa Gehman. More than a billion marine animals died in the heatwave that swept across the Western U.S. and Canada last month. The climate crisis doesn’t exist in some hypothetical future — it’s already here. Tens of thousands of dead mussels lay along the coastline in Vancouver, British Columbia, boiled alive by the extreme heat wave that swept across the Pacific No

Events 144
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

America Has A Chain Restaurant Problem

The Restaurant Manifesto

Reversing the domination of corporate food systems requires more progressive public policy. The post America Has A Chain Restaurant Problem appeared first on The Restaurant Manifesto.

130
130
article thumbnail

No-show diners by the numbers

OpenTable

Picture it: Saturday night. The restaurant is booked. But the best four-top sits empty, another reservation that never… The post No-show diners by the numbers appeared first on Open for Business.

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

Is it over yet? Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. One would say: nothing will ever be the same. Nevertheless, these effects shouldn’t be considered as dramatic and apocalyptic. Just as in any other analysis, there are both pros and cons. Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Hav

More Trending

article thumbnail

POSist Enables Melt & Roast to Provide Its Customers A Personalized Experience

The Restaurant Times

Eldose Madott and Revathy Sunny started their journey as restaurateurs with Melt & Roast in November 2019. Establishing a restaurant in a competitive market like Dubai can be a challenging task, especially during COVID-19. With dine-in services being affected, having a presence on multiple food ordering services and not missing out on potential customers had become more crucial than ever.

article thumbnail

Travel is back: Get insights you need to understand what that means for you

OpenTable

With vaccination rates rising, Americans are once again on the move. According to a report from American Express, 76% of… The post Travel is back: Get insights you need to understand what that means for you appeared first on Open for Business.

59
article thumbnail

Beating the Labor Crunch: Outsourced Strategies Are Key

Modern Restaurant Management

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. From kitchen staff to waitstaff and janitors to managers, the industry is faced with one of the tightest labor markets in years amid an economic recovery from one of the worst crises in living memory.

article thumbnail

The Arch Deluxe Was a Hell of a Burger. It Was Also McDonald’s Most Expensive Flop.

EATER

In the ’90s, fine dining chef Andrew Selvaggio was tasked with creating a burger that would appeal to sophisticated palates. The problem was no one wanted it. The year is 1996. Charles and Diana are divorcing, Jerry Maguire tops the box office, a Finn Dorset sheep named Dolly makes a friend made from her own mammary gland, and America’s favorite sitcom is a show about nothing in which four neurotic New Yorkers debate life’s finer points.

Marketing 110
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

9 Step Guide To Opening A Takeaway Restaurant In The UK

The Restaurant Times

As online ordering surges in the UK, food deliveries and takeaways have become a major stream of revenue for restaurateurs. In this new era, UK restaurateurs are profiting off takeaway businesses. According to Statista, a UK household spends about 5 pounds per week per person on takeaways. With such wide acceptance of takeaways in the region, especially post COVID-19, a restaurateur needs a perfect guide to opening a takeaway restaurant. .

article thumbnail

Investors still see long-term potential in student accommodation

EHL Insights

In February last year in the midst of the Covid-19 pandemic, Blackstone completed the largest-ever private property deal in the UK by buying iQ Student Accommodation for £4.66 billion.

52
article thumbnail

Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators. As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. Restaurants should ask themselves the following question: as customers return to dining out, how can we keep not only our guests—but staff—happy?

Server 193
article thumbnail

Everything You Always Wanted to Know About Vanilla

EATER

Sophia Pappas. The world of vanilla products is as rich as it is potentially confusing. Here’s how to navigate it. Vanilla, as a concept, suffers a bad rep: The word alone implies something safe at best, and boring at worst. Basic, basically. But vanilla as an ingredient is a wondrous thing, ambrosial, floral, warm, and sophisticated. In truth, the essence of vanilla is anything but plain.

Pricing 110
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Keane Brands On Setting The Right Strategy To Scale The Restaurant Business

The Restaurant Times

Stefan is MD-KSA and Group Strategy Director at Keane, providing the lead on strategic F&B consulting, master planning, and concept development for the company’s studios in London, Dubai, Bangkok, and Jeddah. He was previously F&B Senior Director at Marriott for the Middle East & Africa and founder/CEO of TRIBE; with extensive work experience in the retail space, being associated with malls such as the Mall of the Emirates and Yas Mall.

article thumbnail

WEF_Future_of_Jobs_2020

eHotel Management

, WEF_Future_of_Jobs_2020. WEF Future Job Survey. Online Hotel Management Courses and Training.

article thumbnail

Six Summer Prep Tips for Restaurants

Modern Restaurant Management

To help restaurants prepare for lifted restrictions and labor shortages, Cintas Corporation offers five essential tips. “From closures to limited capacity to other restrictions, the restaurant industry remarkably adapted to keep their businesses running during the pandemic,” said John Engel, Director of Marketing, Cintas. “As restaurants prepare for a return to ‘normal’ this summer, they are faced with new challenges, such as labor shortages, increased demand and ma

article thumbnail

The Pacific Northwest’s Killer Heat Wave Is Turning More Oysters Into Food Poisoning Hand Grenades

EATER

Shutterstock. Vibriosis cases are the highest ever recorded for the month of July, according to the Washington State health department [link].

123
123
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

article thumbnail

Are Food Trucks Still Viable In India After The Pandemic?

The Restaurant Times

Back in 2017, food trucks were a big trend in India. It was a time when customers’ taste buds evolved and shifted more towards unique flavours. They found food trucks to be an uncommon and interesting concept of serving food. Their love for street food rekindled with this format, which is why food trucks were being preferred to dine-in ambiences.

article thumbnail

The Pandemic Restaurant

Modern Restaurant Management

After many months of home cooking and mixed success with baking experiments, most of us are really looking forward to meeting up with a group of friends for a tasty meal in a restaurant. Having been deprived of these types of social gatherings – and similarly a romantic candlelit dinner for two – even allowing for the requisite Covid restrictions, returning to restaurant dining holds huge appeal for many.

186
186
article thumbnail

MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Remarkable Resiliency. The U.S. restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group.

Marketing 186
article thumbnail

Franchising Health and Wellness (Podcast)

Modern Restaurant Management

In this episode of The Main Course , host Barbara Castiglia talked with Steve Schulze, the Founder of Nékter Juice Bar, a juice bar that is at the forefront of the juice cleanse revolution with cold-pressed juices, smoothies, and acai bowls. The duo talked about surviving the pandemic, Schulze’s path to launching the juice bar, and their plans for expansion.

184
184
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Hospitality and Travel (Podcast)

Modern Restaurant Management

In this episode of The Main Course , host Barbara Castiglia talked with Joe Robert-Thornton, EVP and COO of HMSHost, a world leader in creating dining for travel venues. HMSHost operates locations all over North America and is part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. “We’re not really a brand, and so most people won’t know this because we’re operating other people’s brands,” Robert-Thor

Marketing 177
article thumbnail

Gastropod Joins Eater

EATER

Hosts Cynthia Graber and Nicola Twilley. The popular podcast explores the science and history of food We’re thrilled to announce Gastropod , the award-winning podcast exploring food topics through the lens of history and science, is joining Eater as a partner on August 3. Launched in 2014 and hosted by journalists Cynthia Graber and Nicola Twilley, Gastropod offers unparalleled, enterprising journalism, in-depth reporting, production value, and storytelling.

Marketing 101
article thumbnail

How a Master Chef Catches Thailand’s Giant River Prawns for an Ancient Thai Dish

EATER

Chefs Chudaree Tam Debhakam and Prin Polsuk go night fishing for river prawns to make kanom jeen nam ya “River prawn is a very valuable ingredient for us Thai people,” says Chudaree Tam Debhakam, chef and owner of Baan Tepa in Bangkok, Thailand. “I think it’s one of the most expensive Thai ingredients.” In her kitchen, Debhakam uses her world-renowned skills to craft dishes that honor traditional Thai ingredients.

Book 100
article thumbnail

Austin Public Health Urges Everyone — Vaccinated and Unvaccinated — Wear Masks While Indoors

EATER

Mary Kang/Bloomberg via Getty Images. Local health officials’ new recommendations suggest restaurant and bar customers should go back to masking up inside [link].

103
103
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i