Sat.Feb 15, 2025 - Fri.Feb 21, 2025

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6 social media trends hoteliers must leverage in 2025

eHotelier

The digital landscape is evolving rapidly, and hoteliers who stay ahead of these trends will see higher engagement, increased brand awareness, and ultimately, more direct bookings.

Book 218
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16 tech tools that empower hotel general managers

MEWS

The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining staff morale and exceeding guest expectations, the sheer breadth of responsibilities is immense.

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Hotel Content Marketing: Tips for Guest Acquisition

Hotelogix

When the economy is low, the first thing that most businesses want to save on is their marketing. This might not be a good thing for hotels because they need some quality content to attract more guests during bad times. HubSpot carried out a study that established the fact that the more customer engagement and bookings take place, the better a business focuses on content marketing ( HubSpot, 2023 ).

Marketing 100
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Types of AI as the glue for the hotel wellness guest and staff end user journey

eHotelier

AI represents a myriad of tools that can be deployed iteratively to attain operational improvements to all stages of the guest journey, from better merchandising of experiences at the booking or prearrival phases through to onsite facility management and post-stay loyalty.

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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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Why Every Hotelier Should Join a Hospitality Association

Hotelogix

Did you know that 9 out of 10 hoteliers are successful because of their active involvement in hospitality associations? You can't say you didn't see this one coming, but for hospitality professionals, this is more than just a membership. They open the many gates for unmatched networking, resource capabilities ahead of trends, and a voice through an ever-changing industry.

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‘A Core Tenet of the Hospitality Space Is that You Focus on People Over Profits’

Modern Restaurant Management

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.

Pricing 88

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Top 10 Hospitality Trends: What Shaped 2024 and What To Expect in 2025

Hospitality Net

The beginning of a new year always presents the perfect opportunity to debate which trends faded and which came to fruition over the course of the past year, while looking ahead to identify new ones that are underfoot. This reflection is all the more relevant given that the hospitality industry is highly dynamic, as it swiftly adapts to shifting consumer trends, technological advances and socio-economic changes.

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Hidden Costs in Hotels: Save Big with Smart Strategies

Hotelogix

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? It is a maddening reality for many hoteliers. On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. But unseen inefficiencies such as idle staff, excessive energy consumption and legacy processes are slowly eating away at your bottom line.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well.

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Damien Neylon returns to Brae in new role

Hospitality Magazine

Victorian restaurant Brae has welcomed back alumni chef Damien Neylon to the fold. The chef is now the head of creativity and development, which is a newly created role at the award-winning Birregurra restaurant helmed by Dan Hunter. “Brae means a lot to me personally, and stepping into this new role, with the opportunity to focus on sustainability processes, creativity, and the technical refinement of dishes, is really exciting,” says Neylon.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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39 recurring revenue ideas for your spa or wellness business

Hospitality Net

Recurring revenue is critical for businesses, including in the hospitality and wellness industries, as it provides financial stability, predictability, and long-term growth. Unlike one-time transactions, recurring revenue models, like memberships, subscriptions, and prepaid service packages, create a steady cash flow, allowing businesses to plan investments, manage expenses, and navigate market volatility with greater confidence.

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CoStar: Labor Costs and Inflation Impact U.S. Hotel Industry

Lodging Magazine

ARLINGTON, VirginiaU.S. hotel industry profits grew in 2024, but increased labor costs and inflation limited growth, according to P&L data from CoStar. U.S. Hotel Industry 2024 Per-Available Room Metrics Percentage change from 2023 GOPPAR: $73.60 (up 3.2 percent) TRevPAR: $209.67 (up 7.2 percent) EBITDA PAR: $51.88 (up 2.5 percent) LPAR (Labor Costs): $72.44 (up 11.2 percent) Growth in total operating expenses, especially labor, has had the biggest impact on profits, said Raquel Ortiz, senio

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Up to 25% more bookings: How Ariv Apartments maximises efficiency with SiteMinder

SiteMinder

The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Ariv features 27 apartments between 22 and 95 square meters, providing a unique combination of privacy and communal areas, including a fully equipped shared kitchen, a gym, conference rooms and a rooftop terrace.

Book 52
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Affordable Marketing Tools Every Business Should Know About in 2025

Social Hospitality

Marketing doesnt have to break the bank.With the right tools and strategies, small and medium-sized businesses can build strong brand awareness without blowing their budget. Whether youre just starting out or looking to refine your approach, 2025 is full of opportunities to leverage cost-effective marketing tools that drive real results. From digital platforms to traditional methods, lets explore the best budget-friendly marketing tools and how to use them effectively. 1.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The Hospitality Industry Tipping Point - 40 Years in the Making

Hospitality Net

The hospitality industry has been inundated with technology solutions promising to free hotel brands from the constraints of legacy systems and elevate the guest experience. For years, the message has remained the same: Invest in cutting-edge technology and automation, and youll empower your staff to focus on what truly mattersthe guest. After all, technology should be an enabler rather than a barrier to real-world connections.

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The Fifty Six launches in Naldham House

Hospitality Magazine

Hospitality group Dap & Co. has opened The Fifty Six, a Cantonese restaurant on the rooftop of Brisbanes heritage-listed Naldham House. Dap & Co. announced it would relaunch Naldham House last year as part of Dexus $2.5 billion waterfront Brisbane project. The three-storey building on Mary Street underwent extensive renovations to reopen with three new hospitality concepts.

Magazine 162
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‘A Core Tenant of the Hospitality Space Is that You Focus on People Over Profits’

Modern Restaurant Management

We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.

Pricing 88
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IHG reports FY2024 global RevPAR increase of 3%; acquires Ruby brand

Hotel Business

InterContinental Hotels Group (IHG Hotels & Resorts) reported global RevPAR increased 3% for full-year 2024 vs. 2023, with a year-over-year increase of 4.6% for the fourth quarter. RevPAR for the Americas was up 2.5% for the year (up 4.6% in Q4), with U.S. RevPAR up 1.7% for the year, accelerating from 0.6% in the first half to 2.6% in the second half.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Hotel Distribution in 2025: The Best Channels to Use

Hotelogix

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? According to a study by Hospitality Insights, hotels that adopt a multi-channel distribution strategy can see an increase in direct bookings by 20-30%, improving their overall revenue performance.

Book 100
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Cultured butter business Madeleine is doing things the French way

Hospitality Magazine

Jack Gaffney long had an interest in dairy before moving to France for a whirlwind two-ish years. The country is revered for its cattle including Froment du Leon, Bretonne Pie Noir, Normande, and Montbeliarde, which produce milk used to make some of the all-time great cheeses; Emmental and Gruyre are just a couple. But Gaffneys interest always lay in butter, and where better to learn the craft than one of the birthplaces of artisan-made dairy products.

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How Ignoring Guest Segmentation Is Hurting Your Profits

Revenue Hub

Without understanding which guest segments are most profitable, hotels target the wrong audiences, misallocate their marketing budgets, and miss critical opportunities to boost revenue and profit. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date We explore why robust segmentation is essential for maximizing profitability, examine key segmentation criteria, and outline practical strategies to enhance data quality.

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The Art of Tipping in Luxury Hotels: A Guide to Gratuity Etiquette for Discerning Travelers

Hospitality Net

Traveling in luxury is not just about the lavish surroundings, exquisite dining, and personalized service; its also about understanding the unspoken etiquette that accompanies high-end experiences. One of the most nuanced aspects of this etiquette is tipping. While it may seem straightforward, tipping in luxury hotels can be a complex affair influenced by culture, service quality, and the specific roles of the staff.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Two The Park Grand London hotels brought to market for combined £110m

Hotel Owner

Two high-profile freehold unbranded hotels in central London have been brought to market with a combined price of over 110m. The Park Grand Paddington Court and Park Grand London Hyde Park hotels, both situated just minutes from Paddington Station, are free of brand and management, and are said to present a strong opportunity for investors to purchase substantial hospitality assets in one of the citys strongest trading locations.

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Final piece of Barangaroo green-lit for hospitality and retail

Hospitality Magazine

The NSW government has approved a 5.2-hectare section of Barangaroos harbour foreshore precinct for development, after a decade of delays. The Minister for Planning and Public Space has now approved the modification request, meaning the Central Barangaroo proposal can proceed subject to conditions. The project is a partnership between the NSW government and developer Aqualand.

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Love Language: The Reputation Value of Thoughtful Review Replies

Revenue Hub

In the world of guest satisfaction, words carry immense power. Every guest review, no matter if its glowing with praise or filled with constructive criticism, is an opportunity for hotels to communicate their love language: thoughtful, personalized responses that show guests they are valued. NB: This is an article from Travel Media Group Subscribe to our weekly newsletter and stay up to date Just like in any meaningful relationship, communication is key to fostering trust and loyalty.

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IHG acquires Ruby, its 20th brand, and targets global expansion

Hospitality Net

InterContinental Hotels Group PLC (IHG) has acquired from Ruby SARL the Ruby brand and related intellectual property for initial purchase consideration of 110.5m (~$116m1). Ruby is a premium urban lifestyle brand for modern travellers in must-visit city destinations and provides hotel owners with space-efficient designs and an attractive, flexible concept that IHG expects to rapidly expand globally.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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FSMA Rule 204 Food Safety Countdown: What Restaurant Managers Need to Know Now

Modern Restaurant Management

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. With the January 20, 2026 compliance deadline for the U.S. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. While the rule targets all links in the supply chain such as manufacturers and distributors, its ripple effects can empower restaurants to respond more

Document 209
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The Malaya moves to Sydney CBD location

Hospitality Magazine

One of Sydney’s oldest restaurants The Malaya will move to a new location this autumn after 23 years at King Street Wharf. The iconic wharf was not original location of the restaurant, in fact, it first opened its doors to the public in 1963 at 787 George Street, the same street it will return to this autumn. The Malaya has snapped up the former Rosetta location at Grosvenor Place, which spans two levels and 180 seats.

Magazine 130
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Cloud-Based POS Systems for Restaurants

LimeTray

Running a restaurant feels like spinning platesthere are orders to track, inventory to manage, customers to satisfy, and payments to process. With so much going on, it’s easy for things to fall through the cracks. Thats where a cloud-based POS system comes in. It takes the chaos out of restaurant management by storing all your data in the cloud so that you can access it anytime, anywhere.

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Oriel House Hotel & Spa hits the market for £1.8m

Hotel Owner

Oriel House Hotel and Spa, a former four-star hotel within a converted boarding school building in North Wales, has been brought to market for an asking price of 1.8m. Located on the rural outskirts of St Asaph, Oriel House dates back to the 18th Century and features 38 letting bedrooms, a bar and lounge, indoor and outdoor restaurant spaces, function facilities, gym, spa and swimming pool.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.