Sat.Sep 11, 2021 - Fri.Sep 17, 2021

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How Restaurants Should Respond to Bad Reviews

Modern Restaurant Management

Online reviews have a lot of influence on today’s restaurants. Most customers check out reviews before heading over for their first meal. That’s why it can be nerve-wracking when a few bad reviews come in. Thankfully, having a few bad reviews isn’t the end of the world. However, you can’t ignore them. A survey from GatherUp found that nearly four in ten consumers expect businesses to respond to reviews in one day.

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How to Manage Multiple Restaurants and Locations

7 Shifts

Managing multiple restaurant locations is a good challenge to have. It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

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Chefs: Stop Naming Restaurants After Yourselves

The Restaurant Manifesto

Naming a restaurant is a personal decision, but naming it after yourself is a selfish one. The post Chefs: Stop Naming Restaurants After Yourselves appeared first on The Restaurant Manifesto.

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Revolt of the Delivery Workers

EATER

Exploited by apps. Attacked by thieves. Unprotected by cops. 65,000 strong, with only themselves to count on. [link].

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How Restaurant Owners Can Leverage POS Technology To Help Offset Rising Food Costs

Modern Restaurant Management

Across the country, prices for food are reaching all-time highs as inflation picks up and COVID-19 restrictions loosen, driving more consumers to resume dining, shopping and traveling. Food costs have climbed 0.8 percent in July 2021, its largest monthly increase since February 1981, according to data from the U.S. Bureau of Labor Statistics. Wholesale costs for meat and poultry have also skyrocketed more than 20 percent since the start of the year, separate government data shows, while U.S. pro

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Top 7 OpenTable features diners love

OpenTable

Diners turn to OpenTable to book their next meal for good reasons. The search results reflect their preferences, surfacing… The post Top 7 OpenTable features diners love appeared first on Open for Business.

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The 38 Essential Pittsburgh Restaurants

EATER

Grand Concourse. Where to find Polish egg noodles, “In-N-Aht” burgers, and Obama’s go-to breakfast in the Burgh Pittsburgh has come a long way from its industrial roots. In the past five years or so, the City of Bridges has traded steel for soulful cuisine and creative libations, with industry leaders like Richard DeShantz and Wei Zhu earning national recognition and the city as a whole regularly topping lists of the best American food cities.

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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

Because of the COVID-19 pandemic, it was critical to reduce frequent touch points in brick-and-mortar stores, including restaurants, bars and cafes. In bathrooms, it’s becoming more common to see touchless paper towel dispensers, hand soaps and air dryers. Another touchless feature many restaurants are adding to their operations is payment methods.

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7shifts Blog Editorial Guidelines and Policy

7 Shifts

Editorial Mission. Our mission is to bring you the most objective and accurate information about technology for restaurant and hospitality businesses. On the 7shifts blog, we make it our duty to provide our readers with a relevant, trusted, and useful source for restaurant employees and managers to succeed in their goals. We are covering a variety of topics pertaining to restaurant and hospitality businesses, ranging from finance and technology to marketing and daily management.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Benefits and difficulties of CSR management in travel and leisure companies

EHL Insights

The Covid-19 crisis has reinforced the strategic importance of Corporate Social Responsibility (CSR) for all organizations. In particular, the pandemic has fostered awareness that firms must introduce responsible policies and processes that focus management attention on long-term sustainability over short-term profits.

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The Taco Lovers Pass Will Give Us This Day Our Daily Taco Bell

EATER

Three Taco Bell Doritos Locos Tacos. | Getty Images for Taco Bell. The chain is the latest to launch a loyalty program with a monthly subscription service, but it’s only in Arizona for now Eating a Taco Bell taco a day for 30 days sounds like a one-way ticket to gastrointestinal distress, but if you live in Arizona and are willing to take that shot, Taco Bell is here for you.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation.

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The Guide to Suggestive Selling For Restaurant Employees

7 Shifts

In the restaurant industry, every bit counts. It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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5 ideas inteligentes para el startup de un restaurante para tu primer negocio de alimentos

The Restaurant Times

La industria de alimentos y bebidas en México ha crecido considerablemente a lo largo de los años. En 2016, el valor de mercado de la industria de servicios de alimentos en México ascendió a 819 mil millones de pesos mexicanos, y se estimó que crecerá 5.30% anual, alcanzando así alrededor de 1,88 billones de pesos mexicanos para el 2021. Esto hace que aventurarse en la industria de alimentos y bebidas sea extremadamente lucrativo.

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The Largest Meal Kit Company in America Could Be the First to Unionize

EATER

HelloFresh. | Getty. Workers at two HelloFresh factories in California and Colorado are organizing with UNITE HERE, a labor union representing workers in the hotel, food service, manufacturing, and other industries Workers at two HelloFresh factories in California and Colorado have announced their intention to unionize. Vice reports that 1,300 workers have organized with UNITE HERE, a labor union representing workers in the hotel, food service, manufacturing, and other industries, and have filed

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A Combination of Traditional, Remote Audits and Self-Auditing Will Trend into the Future

Modern Restaurant Management

Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. The pandemic – and related travel disruptions – meant that in-person audits were largely paused, yet food businesses still needed the inspections and data to ensure compliance and remediate risks.

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How The Anchovy Bar creates unique experiences through chef, brewery, and winery collaborations

OpenTable

Born from the team behind State Bird Provisions and The Progress, The Anchovy Bar stands out for its focus on West Coast seafood,… The post How The Anchovy Bar creates unique experiences through chef, brewery, and winery collaborations appeared first on Open for Business.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Ways A Restaurant POS Software Benefits Your Business

The Restaurant Times

As a restaurant owner, you understand that excellent cuisine and service are critical components of customer satisfaction and retention. Active management is the key to any successful restaurant operation. Hence, it is crucial to remain organized in fast-paced businesses like restaurants, especially during the busiest of times. Restaurant point of sale (POS) software is one of the smartest investments you can make in 2021 if you own a restaurant.

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Noma Finally Gets Third Michelin Star

EATER

Martin Kaufmann. “The seemingly impossible has happened” Probably because the Michelin inspectors finally realized how f **g metal it is to serve a tempura-fried bird’s brain in its own skull , Noma has finally earned its third Michelin star. The 2021 Nordic guide published today, with the press release citing the Copenhagen restaurant’s “strong connection to nature and its holistic approach” in creating “creative and complex dishes.

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Benefits and difficulties of CSR management in travel and leisure companies

EHL Insights

The Covid-19 crisis has reinforced the strategic importance of Corporate Social Responsibility (CSR) for all organizations. In particular, the pandemic has fostered awareness that firms must introduce responsible policies and processes that focus management attention on long-term sustainability over short-term profits.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. “Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Sch

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Integrated Marketplaces Bridge The Technology Gap In The Restaurant Ecosystem

The Restaurant Times

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations.

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A Vibrant BLT Salad That Makes the Most of Summer Tomatoes

EATER

Dina Ávila/Eater. The combination of bacon, lettuce, and tomato shines bright outside of the confines of a sandwich I love the radical simplicity of a BLT, the way it’s never extra, and how each of its parts is integral to the balance of the whole. When those three core ingredients, the B, L, and T — smoky bacon, fresh lettuce, and juicy-sweet tomatoes — are paired together, they create a galaxy of flavor I want to visit every day of the summer.

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NYC’s Vaccine Requirement Is Now Being Enforced. Are Restaurant Owners Ready?

EATER

For restaurants operating in neighborhoods with lower rates of vaccination, the city’s vaccine mandate has been a balancing act [link].

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Two Weeks After Hurricane Ida, New Orleans Restaurants Aim to Shift Attention Down the Bayou

EATER

Photo by Brandon Bell/Getty Images. [link].

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i