Sat.Feb 22, 2025 - Fri.Feb 28, 2025

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Hospitality insolvencies surged in 2024

Hospitality Magazine

Hospitality insolvencies have surged by over 40 percent between December 2023 and December 2024, according to a new report from Equifax. The Equifax Quarterly Commercial Insights – December 2024 report found that the sector has also seen a spike in auto loan arrears rates, up 43 per cent since December 2023. Meanwhile, overall business credit applications decreased by 3.2 per cent.

Magazine 217
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The best technology to support hotel teams

MEWS

Front Desk Team Your front desk team are in direct contact with your guests, so your job as general manager is to do whatever you caH3n to let them focus on creating meaningful moments.

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Why Every Independent Hotel Needs a Channel Manager to Stay Competitive

HotelREZ

The hospitality industry is more competitive than ever, and independent hotels must embrace the latest technology to maximise their bookings and revenue. A channel manager streamlines online distribution, prevents overbookings, and ensures rate parity across all platforms. In this blog, well explore why a channel manager is essential for independent hotels and how HotelREZs ChannelREZ can revolutionise hotel distribution.

Book 52
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Hoteliers discover “Hidden Business” with this coordinated approach

eHotelier

Managing a profitable hotel is akin to a theatrical production. The hotel staff serve as stagehands and performers while the guests are the audience. Every successful stage production requires cooperation among everyone involved.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Global hotel performance remains resilient

Hospitality Net

Despite another challenging year in many respects, the global hotel industry remained resilient in 2024. Through November, global hotel demand reached a staggering 4.8 billion room nights, 102 million more than 2023, resulting in Revenue per Available Room (RevPAR) growth of 3.7%. Resort and leisure-heavy markets, which were generally the first to recover following the Covid-19 pandemic, have started to see some normalization in demand.

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Why Your Restaurant Is Invisible Online – And How to Fix It Before It’s Too Late 

Modern Restaurant Management

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S. restaurant industry risks losing approximately $6.9 billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites.

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How to Create a Hotel Listing on Expedia

Soft Inn

Expedia is one of the worlds largest online travel agencies (OTAs), providing hotels with a powerful platform to reach millions of travellers globally. If you're looking to boost your hotels visibility and increase bookings, listing your property on Expedia is a great step forward. This guide will walk you through the process of creating a hotel listing on Expedia and optimizing it for maximum success.

Book 130
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The top traits of exceptional hospitality professionals

eHotelier

Whether youre a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. Here are the top traits that define exceptional hospitality professionals and why they matter.

Concierge 302
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Fair Work hits Melbourne Café with $28,171 in penalties

Hospitality Magazine

The Fair Work Ombudsman (FWO) has hit KRC Pty Ltd, the operators of Black Rock caf The Colonels Son, and its caf manager Rishi Chaudhari with fines totalling $28,171, despite the company’s last minute attempt to backpay the affected staff member. KRC Pty Ltd received a $23,475 penalty while caf manager Rishi Chaudhari received a penalty of $4,696 for underpaying and failing to backpay a full-time cook it employed.

Magazine 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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These 6 Restaurants Just Won the 2025 James Beard America’s Classics Award

EATER

William A. Morgan/Shutterstock Americas Classics honors locally owned restaurants that have timeless appeal and mark the real start of Beards season James Beard Awards season is here! After revealing the long list of 2025 Restaurant and Chef Awards semifinalists last month, today, the foundation names the recipients of its Americas Classics Awards.

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How to Get Your Hotel Found in AI Search

Revenue Hub

The way travelers search for hotels online is changing. About 30% of travelers prefer to use AI Search to help draft their itineraries. NB: This is an article from Operto Subscribe to our weekly newsletter and stay up to date Traditional search engines like Google are now facing new competition from AI-powered platforms such as ChatGPT, Google Gemini, and DeepSeek.

Article 94
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Virtual voyaging: tourism and the metaverse

eHotelier

New research offers a vision of how the metaverse could reshape the tourism experience, highlighting both exciting opportunities for the sector and significant challenges ahead.

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Chris Lucas to open Sydney iteration of Grill Americano

Hospitality Magazine

Lucas Restaurants will open a second Grill Americano location in September this year, but this time, it’s in Sydney. The Melbourne-based hospitality group is growing its Harbour City footprint, which currently consists of Chin Chin in Surry Hills, which opened back in 2017. You’ll find Grill Americano Sydney at No.1 Chifley Square (formerly known as Qantas House) later on this year, with the team focused on preserving the bones of the historic location. “I’ve always had a

Magazine 195
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Best Fried Rice Recipes, According to Eater Staff

EATER

W Studio/Shutterstock Garlic fried rice, shrimp fried rice, golden fried rice, and more Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Fried rice is one of those dishes that doesnt really need a recipe. So often, its all about chucking whatever odds and ends you have in your fridge along with cold, leftover rice and calling it a day.

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Research: Demand increases for seamless work-leisure integration with return to office 

Hotel Business

Crowne Plaza by IHG , in partnership with Stylus , has released its second white paper, Leading the Charge in Blended Travel, which unveils a major shift in how people live and work since its 2022 report , particularly as companies embrace the return to office more broadly. Currently, 66% of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53% in 2022.

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From Recipe to Retail: Steps to Create a Sellable Product

Modern Restaurant Management

Are your customers always asking to take home some extras of your salsa, BBQ sauce, or house salad dressing? Do you think there might be a market to actually sell it; first at your restaurant and then to local retailers/grocers but you have no idea where do you start? Do you just make “extra batches” and bottle it in your restaurant kitchen and slap a label on it?

Marketing 100
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Sonoma snaps up Sydney’s Berkelo Bakery

Hospitality Magazine

One of Australia’s largest artisan baked goods brands Sonoma has acquired Northern Beaches-founded Berkelo Bakery. Berkelo’s footprint currently consists of three stores in Brookvale, Manly, and Mosman, with Sonoma taking over the operations of the business from 20 February. The bakery was founded by Tom Eadie, who will now focus on McCarrs House restaurant in Terrey Hills as well as the development of a Berkelo pasta range. “Im incredibly proud of the bakery business weve buil

Magazine 204
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Keep Your Food Processor Functional

EATER

Nicole Medina/Eater Keep your blade sharp, your bowl clean, and your motor running A food processor is the ultimate workhorse: It shreds cheese, dices peppers, effortlessly turns chickpeas into a silky hummus, and does it all with an almost smug efficiency. Its the best thing in your kitchen. Until, that is, its time to disassemble and clean it. Cleaning a food processor can be a nightmare wrapped in a puzzle, wrapped in the very real possibility of slicing off a small portion of your hand.

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MHC promotes Jesse Kremer to VP, hotel operations

Hotel Business

Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. In his new role, Kremer leads the regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success and owner relations, the company reports.

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Do Hotels Need BI? Only If You Want to Grow Revenue and Profits

Revenue Hub

Do hotels need business intelligence? The immediate answer is no. Many hoteliers do not want to change and happily run their operations to satisfy owners and maintain profitability without changing how decisions are made. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Unless there’s direct pressure from the owner to increase ROI or a desire from the hotelier to exceed current profit limits, business intelligence might seem unnecessary.

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Lilianfels reopens Miss Lilian in the Blue Mountains

Hospitality Magazine

Lilianfels Blue Mountains Resort and Spa has reopened its onsite restaurant, Miss Lilian, after it closed at the start of Covid. The owners have relaunched the Asian restaurant with updated interiors and a refreshed menu showcasing Vietnamese, Thai, and Cantonese-inspired dim sum dishes. Nestled among the trees at the edge of Echo Point, the restaurant is an ideal pitstop for those visiting the Three Sisters or the Jamison Valley.

Magazine 147
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Best Housewarming Gifts (That You’ll Want for Yourself)

EATER

A last-minute bottle of wine feels boring compared to a pickle crock, pasta-water-scented candle, or whole ham leg Housewarming gifts are tricky. They are tricky by scale: larger than a host gift, smaller than a wedding gift. And they are tricky by kind: housewarming gifts should be practical and also personal both to the person giving the gift and to the household receiving it.

Pricing 98
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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

The food service industry is on the brink of a transformation, and at the forefront of this change is Kitchenless, a Swiss-American company that has developed a groundbreaking, kitchen-free food service solution. Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers.

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6 Major Trends Shaping the Future of Hotel Distribution

Hospitality Net

The hotel distribution landscape is undergoing a seismic shift, one that promises to redefine how properties connect with their guests. For too long, hotels have relied on intermediaries to fill their rooms, ceding control and a substantial chunk of revenue in the process. But as the industry evolves, so do the opportunities to reclaim the guest relationship and build a smarter, more sustainable model for growth.

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Glass Brasserie menu receives a refresh under new direction

Hospitality Magazine

Following Luke Mangans departure from head chef role at the end of 2024, Natalie Murphy has taken over the helm at Glass Brasserie. Murphy began her career at the age of 19 as a junior at Glass Brasserie, where she worked up to head pastry chef, before becoming chef de cuisine in January 2024. Now as head chef, she is revising and modernising the menu, placing emphasis on share-style options with simplicity in mind to allow the produce to shine through.

Magazine 130
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a