eHotelier
DECEMBER 2, 2024
When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science.
Horizon Hospitality
DECEMBER 4, 2024
In today’s competitive restaurant landscape, providing memorable customer experience is essential. By creating dining experiences that feel unique to each guest, restaurants can foster stronger connections with their patrons and encourage repeat business. Here are three strategies you can implement to create an exceptional experience for your guests. #1 – Leverage Data Analytics Data analytics reveal insights into your customers’ dining preferences, ordering habits, and spending patt
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Hospitality Magazine
DECEMBER 3, 2024
Hospitality’s Christmas gift guide has you covered when it comes to buying that something special for the culinary-obsessed person in your life. Here’s our round-up spanning a ready-to-drink martini from one of Australia’s best restaurants, a Puglia-crafted butter dish, and an egg cup unlike any other. Christmas pudding Michael Wholley Sydney’s Continental Deli is renowned for its canned range, and now you can get a tinned Christmas pudding that’s ready to crack open at your convenience.
Hospitality Net
DECEMBER 5, 2024
Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct
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Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.
Modern Restaurant Management
DECEMBER 5, 2024
Just as a chef elevates a signature dish with bold, unique flavors that please the senses, the right glassware can enhance the presentation of drinks and food, creating a visually engaging experience for customers. Picture this: a server carrying an eye-catching, beautifully poured cocktail in a unique glass catches the eye of customers at a restaurant.
STAAH
DECEMBER 3, 2024
Keeping up with the latest trends is essential. Serving as a guiding North Star, they can help you refine your approach and assess your hotel’s standing in the market. The Covid era behind us, there is definitely no going back to business as usual for the hospitality sector. From technology demands to purchasing behaviours, guests have evolved considerably.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotel Owner
DECEMBER 2, 2024
Robin Chiang, Chief Growth Officer at OpenTable, has built a career on adaptability, curiosity, and a deep understanding of technology’s role in hospitality. From his beginnings in Melbourne, Australia, studying software engineering and law, to his work in corporate finance and ultimately his leadership roles at OpenTable, Chiang’s trajectory has been anything but linear.
Modern Restaurant Management
DECEMBER 3, 2024
This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebra
Hotel Business
DECEMBER 6, 2024
Due to the Thanksgiving calendar shift, the U.S. hotel industry reported lower year-over-year (YOY) performance comparisons, according to CoStars latest data through Nov. 30. Nov. 24-30 (percentage change from comparable week in 2023): Occupancy: 50.0% (-7.7%) ADR: $141.09 (-3.0%) RevPAR: $70.59 (-10.5%) Among the top 25 markets, Tampa reported the largest YOY increases in occupancy (+13.2% to 69.0%) and RevPAR (+22.6% to $106.16).
Serviced Apartments
DECEMBER 4, 2024
Reading Time: < 1 minute Australia: Quest Apartment Hotels, a member of The Ascott Limited, has achieved accessibility accreditation across 86 properties. The three-tiered accreditation system by Accessible Accommodation allows guests to view a property’s accessibility standards. A tier-three rating provides the highest levels of accessibility, indicating that the room has amenities to support a person who is unable to lift themselves, such as a Hi-Lo Electric Bed and hoist. 86 Quest apart
Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage
This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.
Revenue Hub
DECEMBER 4, 2024
A well-designed and implemented distribution strategy is a structured approach to managing and optimizing your hotel’s presence across multiple distribution and booking channels. NB: This is an article from Lighthouse Subscribe to our weekly newsletter and stay up to date It should ensure that listings are accurate, up-to-date and strategically aligned with your revenue goals.
Hospitality Magazine
DECEMBER 3, 2024
When Bartiga opened in Double Bay early this year, it found its way into myriad articles celebrating the revival of the suburb. Now, the co-owner and chef behind much of Bartiga’s success is opening Ruma, his second Double Bay venture. Chef Faheem Noor boasts a hefty 25 years in the industry. Starting out in London, he honed his skills at establishments including Maze by Gordon Ramsay before moving to Australia in 2010 and quickly making his mark on the local dining scene.
Hotel Business
DECEMBER 4, 2024
International hospitality company Lore Group has introduced Hotel Park Ave, a rebranding of the recently acquired former Mondrian Park Avenue hotel in New York City. Located on the corner of Park Avenue South and East 30th Street, the property is the company’s seventh hotel. “Expanding into New York City felt like the natural next step for Lore Group,” said Lore Group CEO David Taylor. “It’s a city that we all know and love, as well as one we have long drawn inspiration from.
Modern Restaurant Management
DECEMBER 2, 2024
One would think that, in 2024, foodborne illnesses would be a thing of the past. After all, our technology has evolved to be better than we ever could have predicted. We now have automated monitoring sensors that sit in your cooler to keep track of temperature fluctuations. There are automated food labeling systems that make it easier for businesses to stay in compliance.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Revenue Hub
DECEMBER 4, 2024
Google has begun testing a stripped-down version of its hotel search feature in Germany, Belgium, and Estonia. NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date The experiment replaces detailed search features like maps and hotel listings with a basic “ten blue links” format, offering only direct links to hotel websites and comparison platforms.
Hospitality Magazine
DECEMBER 2, 2024
Tip Top Foodservice, a trusted name in bakery products for the foodservice industry, has announced the launch of the new Speedibake Vietnamese Roll , offering enhanced quality and consistency. With a focus on delivering a unique sensory experience, the new roll features a light, airy crumb and a satisfyingly crisp crust—perfect for a variety of foodservice applications, from the classic banh mi to innovative menu items.
EATER
DECEMBER 3, 2024
Lille Allen/Eater This old-school gadget is fun piece to have in your kitchen Nothing brings me joy quite like browsing the aisles of an antique mall. Every corner of every booth is a new chance to discover something lovely, rare, and most importantly, useful. My most cherished kitchen tools have come from neighborhood estate sales or small vintage shops with coffee stations and frosted home-baked goods at their entrance, and it was one of these weekend outings that brought the cake breaker to m
Modern Restaurant Management
DECEMBER 6, 2024
Building a unique identity for your restaurant can be challenging in a competitive market. At Health Nut, we've successfully capitalized on local marketing to create a brand that resonates deeply with our community and inspires a loyal following. 1. Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Revenue Hub
DECEMBER 3, 2024
In the competitive world of hospitality sales, staying ahead means proactively seeking new business while maintaining strong relationships with existing clients. NB: This is an article from Upmail Subscribe to our weekly newsletter and stay up to date Here are five essential business development activities that every hotel sales team should prioritize: 1.
Hospitality Magazine
DECEMBER 2, 2024
Ross and Sunny Lusted, the lauded Sydney restaurateurs behind Woodcut and the now-closed Bridge Room, are set to unveil their first Melbourne venues this Thursday, 5 December. Using charcoal and wood fire cooking and taking cues from Portugues cuisine is Marmelo, a 90-seat restaurant with an intimate bar, and 14-seater private dining room. Downstairs is Mr Mills, a late-night bar and supper club with an open kitchen.
Soft Inn
DECEMBER 2, 2024
As Malaysia's e-invoicing system becomes more prevalent, it is essential for hoteliers to stay informed about the process and the different scenarios they may face. Whether you are collecting payments directly or using a third-party booking engine or platform, understanding how to handle e-invoices efficiently can help streamline your operations and ensure compliance with tax regulations.
EATER
DECEMBER 5, 2024
Inside the castle-like dining room, an extravagant celebration awaits For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Revenue Hub
DECEMBER 6, 2024
Like most things in life, the travel industry has been through many evolutions. If we go back as far as 1758, the first known travel agency was founded when Richard Cox became the official travel agent of the British Royal Armed Forces. NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date Almost a century later (1841), Thomas Cook opened the first leisure travel agency, and by 1845, he launched his first commercial packaged tour.
Hospitality Magazine
DECEMBER 4, 2024
Lune has an undeniably magnetic story. At the croissanterie’s heart is Kate Reid, the former Formula One aerodynamicist cum meticulous pastry mastermind. Reid’s first store in Melbourne quickly ballooned in popularity, leading to the establishment of a rigorous ticketing system and purchasing limits to manage the expanding crowds. Now – among much fanfare and after a prolonged wait – the croissants that led New York Times food writer Oliver Strand to ask if they’re the best in the world ar
Hotel Business
DECEMBER 4, 2024
After undergoing a full property renovation, Red Cliffs Lodge Zion, A Tribute Portfolio Hotel has opened in Springdale, UT. The hotel is managed by Azul Hospitality Group. The newly branded and reimagined hotel has unveiled a design that reflects Zion’s adventurous spirit and natural rustic beauty. Located less than a mile from Zion National Park, the pet-friendly hotel has 132 guestrooms, a new signature restaurant, more than 1,000 sq. ft. of meeting space, a fitness center and an outdoor pool
SiteMinder
DECEMBER 1, 2024
What is a hotel invoice? A hotel invoice is a document that is issued by hotels to guests, which provides a detailed record of charges incurred during their stay. What is the difference between a hotel invoice and a receipt? Hotel invoices and hotel receipts are slightly different documents. Once the invoice is paid by the guest, a receipt is generated as proof of that payment.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Revenue Hub
DECEMBER 4, 2024
To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest ex
Hospitality Magazine
DECEMBER 2, 2024
Justin Hemmes’ Merivale has agreed to pay $19.25 million to former staff who allege the hospitality giant underpaid them. Merivale, which operates over 90 Australian hospitality venues, did not admit any liability in relation to the claims. The settlement comes off the back of a class action lawsuit that employment law firm Adero launched on behalf of Merivale’s workforce in December 2019.
Hotel Business
DECEMBER 2, 2024
Due to the Thanksgiving calendar shift, the U.S. hotel industry reported higher year-over-year (YOY) performance comparisons, according to CoStar’s latest data through Nov. 23. Nov.17-23 (percentage change from comparable week in 2023): Occupancy: 59.7% (+20.7%) ADR: $150.49 (+8.6%) RevPAR: $89.80 (+31.1%) Among the top 25 markets, Seattle reported the largest YOY occupancy increase (+62.9% to 76.7%).
EATER
DECEMBER 2, 2024
This year, its Holiday Wonderland Christmas Pop-Up features 3,000 more lights, 1,000 more hanging ornaments, 500 more feet of garland than in years’ past For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
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