Sat.May 03, 2025 - Fri.May 09, 2025

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Is your booking engine costing you guests?

HotelREZ

There is a certain pride you can feel when you walk into an independent hotel that has been built with care. The kind where every corner has a story, every detail has been chosen and every guest is made to feel part of something personal. That was exactly the feeling I had when I first visited the hotel tucked away just beyond the countryside. It was the kind of place where you could tell the team loved what they did and it showed in the warmth of the welcome, the ease of the service, the small

Book 52
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Break the Check-in Gridlock: Nonius Mobile Self Check-in is Here

eHotelier

With Nonius Mobile Self Check-in, guests skip the front desk, check in effortlessly via the app, and go straight to their rooms with a secure mobile keydelivering

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Hotel employee engagement tips to boost guest service

SiteMinder

What is hotel employee engagement? Hotel employee engagement is the connection staff feel to their work, their team, and the guest experience. It shows up in how motivated they are, how they solve problems, and how they interact with guests. Engaged staff do more than the bare minimum; they look for ways to add value, whether theyre an operations manager or a brand new junior hire.

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Hospitality Tip Pools: What the law says about manager participation

eHotelier

It was a busy Saturday night at a luxury resort restaurant.

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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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How to Turn Last-Minute Demand into Direct Bookings

Revenue Hub

Many guests namely Gen Z or millennials such as myself are making travel and booking decisions on the go. NB: This is an article from GuestCentric Subscribe to our weekly newsletter and stay up to date For hotels, the potential to capture last-minute demand is greater than ever, but so are the challenges. In this article, we explore whats driving these spontaneous booking behaviors and highlight smart strategies to turn urgency into increased direct bookings.

Book 67
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French-Japanese diner Bellevue Woolloomooloo now open

Hospitality Magazine

The team behind Glebes Bellevue Cottage has launched Bellevue Woolloomooloo on the suburbs famed finger wharf. The 250-seat restaurant blends modern French cuisine with Japanese influences and features an intimate 10-seat chefs table. Executive Chef and Co-Owner Antoine Moscovitz leads the kitchen. The seasoned chef has a significant repertoire under his belt, having cooked under Alain Ducasse, served as private chef to the House of Roederer Cristal Champagne, and worked at Salt with Luke Mangan

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How AI is rewriting the rules of hotel marketing

eHotelier

Hotel operators have only recently begun mastering digital marketing to effectively reach consumers. Just as many are catching their breath, a new revolution is well underway.

Marketing 195
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Procurement Data in the Year of Data Centralization

Larry Mogelonsky

(Originally published on Hospitality Net as part of a Thematic campaign) Through numerous conversations with hotel tech executives, brand C-suites and owners over the course of 2024, when asked about what to prioritize on the technology front for 2025, the most common answer is simply, Data. While many may expect or hope for the response to dwell on something buzzier like generative AI, the truth is that poking under the hood of most hotels tech stacks reveals a tangled mess of siloed data stora

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17 Australian venues celebrated among world’s best steak restaurants

Hospitality Magazine

The Worlds 101 Best Steak Restaurants 2025 have revealed 17 world-beating Australian restaurants, with a podium finish for Margaret in Sydney. Margaret secured second spot in a list that confirmed the strength and depth of Australian hospitality venues. Australia was the second-best represented country worldwide. Sydney dominated Australian entries in the top 20, where there were strong showings for Rockpool (12), The International (14) and Firedoor (16).

Magazine 241
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Whittier’s Stunning New Food Hall Gives Life to a Former Youth Correctional Facility

EATER

With a full bar and 15 restaurants inside a historic building, Rodeo 72 is the regions newest community destination

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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Marriott International surpasses 15 Million hour volunteerism goal one year early

eHotelier

As the United States completes its recognition of National Volunteer Month, Marriott International today announced it has exceeded its volunteerism

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How to Attract Top Hospitality Talent with Effective Job Descriptions

Horizon Hospitality

In the fast-paced and service-driven world of hospitality, attracting the right talent is critical. Whether you manage a luxury hotel, upscale restaurant, or senior living community, having a strong team can elevate guest satisfaction, streamline operations, and build a standout brand. Yet many organizations struggle to hire qualified candidates. One of the most overlooked tools in your recruitment arsenal?

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Derek Kim plates up Autumn at Garaku

Hospitality Magazine

With meticulous precision, an eye for beauty, and a highly refined palate, Derek Kim is a master of his craft. After moving to Australia, he trained under Chef Yoshii, first at Yoshii Restaurant in The Rocks, and later at his omakase at Crown Sydney. It was in these roles that the chef says he built a strong foundation in traditional Japanese cuisine.

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China’s Biggest Coffee Chain Is Opening Its First U.S. Cafe

EATER

Luckin Coffee, a China coffee company, is opening its first American location in New York in the East Village with coffee, lattes, and more.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Is your Hotel’s Back-of-House ready for AI?

eHotelier

While AI dominates headlines in guest-facing experiences from voice assistants to chatbots, marketing, and revenue management the real revolution in

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Patio Power: Strategies for Optimizing Outdoor Dining

Modern Restaurant Management

Imagine turning your restaurant's patio into a profit powerhouse this summer, even amidst rising costs and inflationary concerns. Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn.

Server 101
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Mucho Group launches Sydney’s newest Negroni bar

Hospitality Magazine

Mucho Group the team behind beloved Sydney bars Cantina OK!, Bar Planet, Centro 86, and Tio’s Cerveceria has launched Herbs Taverne on Sydneys Clarence Street. The bar is Negroni focussed, with an extensive collection of iconic and rare amaros from around the globe. Were honoured to open our sixth beautiful venue, Herbs Taverne, says Mucho Group General Manager Daisy Tulley.

Magazine 162
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The Best Thing About Netflix’s ‘Nonnas’ Is the Nonnas

EATER

Lorraine Bracco and Talia Shire in Nonnas | Jeong Park/Netflix The new Netflix film, which is based on a true story, is chock-full of Italian restaurant tropes. But its delicious cast helps it go down easy. There are so many movie tropes that center around Italian restaurants. Youre likely conjuring some at this very moment red checkered tablecloths, heaping plates of spaghetti and meatballs, overflowing red wine glasses.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Michelle Taylor appointed Executive Pastry Chef at Black Desert Resort in Ivins

eHotelier

Black Desert Resort, a new luxury destination in Southern Utah, is proud to announce the growth of its executive team with the appointments of Michelle Taylor as Executive Pastry Chef.

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Four Lessons That Shaped My Restaurant Industry Journey

Modern Restaurant Management

Throughout my career in the restaurant industry, I’ve learned that success isn’t just about finding the right solutions – it’s about how you lead, adapt, and support the people around you. The restaurant industry has always been a passion of mine, especially the incredible people who bring it to life. It’s been a constant part of my journey for as long as I can remember.

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Launceston stalwart Stillwater marks 25 years

Hospitality Magazine

The iconic upscale restaurant Stillwater in Launceston, Tasmania, celebrated for its dedication to Tasmanian produce and wines, turns 25 this year. The modern Australian restaurant will mark the milestone throughout this year with 25 re-creations of some of their most most memorable dishes, including wallaby wings, macadamia-crusted blue-eye trevalla with lemon butter sauce and smoked roe, and Cape Grim beef with whipped jamn butter and textures of beetroot.

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Mews Unfold – 5 key takeaways from ‘The Future is Embedded: Unlocking Hotel Growth with Fintech’

MEWS

Last week at Unfold, we hosted a fast-paced, no-holds-barred session on how fintech is reshaping hospitality and it was a full house. Susanne Sandler (GM of Fintech) and Charlie Delamare (Senior Payments Solutions Architect Manager) led the charge, with a surprise appearance from Mews Founder Richard Valtr. They dived into how embedded finance is helping hoteliers earn more, deliver smoother experiences, and make payments disappear into the background just as they should.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Matthew Krueger appointed Resort Executive Chef at Black Desert Resort in Ivins

eHotelier

Black Desert Resort, a new luxury destination in Southern Utah, is proud to announce the growth of its executive team with the appointments of Matthew Krueger as Executive Chef.

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Minimizing Wrongful Termination Claims

Modern Restaurant Management

How operators can reduce risk with better documentation, consistent policies, and stronger training. I’ll never forget this moment with one of my clients. One of their general managers had just let go of a team member for repeated tardiness. On paper, it seemed like a slam dunk—the employee had been late 18 times in two months. But when I asked about the documentation, I got a sheepish shrug. “Well, we didn’t write her up every time,” the manager said. “But we

Document 101
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Roman-style pizzeria opens in South Melbourne Market

Hospitality Magazine

Pizzateca Lupa is a newly opened Italian-style cafe and pizzeria located in South Melbourne Market’s restaurant precinct by brothers Lino and Gabriele Torre. Located on the corner of Cecil and Coventry Streets, Lino (DOC Gastronomia Italiana, Park Street Pasta & Wine) and Gabriele Torre (DOC Gastronomia Italiana) hark back to their Italian roots and childhood memories of focaccia-filled weekends with family.

Marketing 130
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What Is Hotel Rate Parity? Small Hotel Strategy 2025

Hotelogix

What is Hotel Rate Parity and Why it Still Matters Hotel rate parity means offering the same room rate for the same room type across all distribution platforms —whether on your own website, Booking.com, Expedia, or Google Hotels. It's about ensuring pricing integrity and fair competition. In the hospitality world, every guest booking counts.

Pricing 100
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Dominic ‘Nic’ O’Donnell appointed General Manager at Pullman Brisbane King George Square

eHotelier

Pullman Brisbane King George Square is thrilled to introduce their newly appointed GM, Dominic Nic ODonnell, to the team.

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Here’s What Kwame Onwuachi Served at the Met Gala Last Night

EATER

Kwame Onwuachi walked the carpet and cooked dinner at the 2025 Met Gala on May 5.

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Modern Korean bakery Buttered unveiled in Sydney

Hospitality Magazine

Vuza Hospitality has launched Buttered, a modern Korean bakery featuring viral pastries in a heritage-listed Chippendale building. To celebrate the opening, Buttered will be giving away a free coffee to the first 100 people to buy a salt bread each day between Thursday 8 May and Sunday 11 May. Head pastry chef Philip Choi is behind the menu, featuring the likes of savoury-hit salt bread, croissant-like tissue bread, and waterfall cake an airy sponge with whipped cream and seasonal fruits.

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What the FTC New Ruling Means for Metasearch

Revenue Hub

Starting this month, the Federal Trade Commission (FTC) is driving a fundamental shift in how hotel prices appear online through a sweeping new regulation. NB: This is an article from Koddi Subscribe to our weekly newsletter and stay up to date The FTCs new All-In Pricing rule, which goes into effect May 2025 , is designed to eliminate the widespread use of drip pricing the practice of advertising low base rates only to tack on mandatory fees at checkout.

Pricing 96
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.