Sat.Dec 17, 2022 - Fri.Dec 23, 2022

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What Gen Z guests want in their hotel stay

eHotelier

Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?

Marketing 299
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2023 hotel and travel trends

Boutique Hotel News

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe

Concierge 312
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Important KPIs for the Hospitality Industry – 2023

InnQuest

The hospitality industry is fast-paced and ever-changing, making it one of the most challenging environments to navigate. To be successful, having a firm grasp of the most important KPIs for the hospitality industry is a must-do for businesses. . The rapidly-expanding hospitality industry today covers multiple categories, from hotels and resorts to restaurants and event venues.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hotel SEO: Top 3 crucial tips to help your hotel rank on Google

eHotelier

SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.

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More Trending

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Mews’ top 10 reads in 2022

MEWS

We’re not sure about you, but 2022 felt like a busy year. There was a lot going on, globally but also in the world of hospitality. Staff shortages continued, the summer saw peak ADR and RevPAR numbers, and hotel tech companies received massive funding injections *cough cough*.

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2022 Reflections: The Year That Was for Restaurants

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers a

Pricing 184
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Are you going to miss the best time to sell hotel rooms in 2023?

eHotelier

Start off the new year on the right foot with this lesser-known hotel marketing strategy.

Marketing 299
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Fattal Hotel Group acquires The Dilly

Boutique Hotel News

UK: Archer Hotel Capital has sold The Dilly hotel in London to Fattal Hotel Group, the owner of Leonardo Hotels. The Dilly, which rebranded from Le Méridien Piccadilly in 2020, offers 283 rooms, two F&B venues, an underground swimming pool, health club, dance studio, florist lobby shop, and seven meeting rooms. When The Dilly launched, it became the first independent hotel owned by Archer Hotel Capital.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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IoT in hospitality: how the internet of things helps hotels

MEWS

The concept of IoT in hospitality continues to evolve and spread, allowing hotels to automate all aspects of their hotel services thanks to a network of connected devices. The internet of things unlocks the key to creating stellar guest experiences thanks to its ability to facilitate an integrated, customized and personalized journey with your hotel brand.

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Liquid Insights: Latest Trends in Mixology and Wine

Modern Restaurant Management

After exploring wine and home bartending during the pandemic, consumers are now more educated than ever before when it comes to ordering drinks at a restaurant. Because of this, it’s critical for operators to capitalize on “what’s next” to complement existing programs. It’s a tough balancing act and one critical to our Southern Glazer’s teams across the U.S. working to help our restaurant partners.

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Career Development is the Benefit Trend to Watch

Horizon Hospitality

Recently, any talk of employee benefits almost certainly revolves around mental health, flexible work, and family leave. One of the most surprising priority shifts since the pandemic for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS , career development has grown significantly as a priority for the majority of employers and job seekers.

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DE&I – three key building blocks for your ESG strategy

Boutique Hotel News

Tea Colaianni, founder of WiHTL, highlights how diversity, equality and inclusion (DE&I) initiatives can support the ‘S’ in ESG strategies. Environmental, social and governance (ESG) has risen in importance for businesses in all sectors. Stakeholders, both internal and external, are more aware than ever of a company’s policies, approach and commitments in this area.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Introducing Apple pay for hotels | Mews

MEWS

If your hotel hasn’t already gotten on board, it’s time to look into Apple Pay. Hotels can use this payment method to streamline the payment journey, which ultimately improves the hotel guest experience. With the rise of the world of “mobile first” thinking, and with Apple claiming 15% of the mobile market share worldwide, Apple Pay proves an important payment method for your guests, and therefore for your brand.

Marketing 130
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JBF Survey: Chefs Optimistic Despite Challenges

Modern Restaurant Management

Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) clustered as the next three issues of concern, followed by supply chain

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Walid El Awardly has been appointed General Manager at Hyatt Regency Al Kout Mall

eHotelier

Hyatt Regency Al Kout Mall in Kuwait has a new general manager. Walid El Awardly has joined the hotel from Hyatt Regency Riyadh Olaya in Saudi Arabia. The Egyptian has worked on and off for Hyatt for a combined 17-plus years, having travelled across the globe with the group.

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TRUNK to open third hotel in Japan

Boutique Hotel News

Japan: Luxury boutique hotel brand TRUNK is set to open its third property in Tokyo next autumn 2023. Located in the Tomigaya neighbourhood, TRUNK(HOTEL) YOYOGI PARK will offer between 25-30 rooms, a r ooftop pool and bar, and an all-day dining restaurant. The rooftop will provide 360 views of Yoyogi Park – one of Tokyo’s largest parks with a gingko tree forest and home to an event plaza, outdoor stage, and sports stadium leftover from the 1964 Olympics.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Wanted: DACH Sales Director for Mews

MEWS

In the five and a half years I’ve been at Mews, so much has changed. But the most rapid growth has come over the last year, and with hugely ambitious plans in place for 2023, Mews is only going to get bigger and better.

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Future Tech in 2023

Modern Restaurant Management

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. The AI-driven platform incorporates robotics, machine learning, computer vision and data analytics. The company's flagship product line includes Flippy 2, CookRight and Sippy. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaura

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Hotel Marcel new haven deploys eco-friendly security technologies from ASSA ABLOY

eHotelier

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, together with ASSA ABLOY Opening Solutions, have announced the adoption of a range of innovative security access technologies by Hotel Marcel New Haven in Connecticut, USA. Part of the Tapestry Collection by Hilton and one of the few US-based properties set to earn LEED Platinum certification, Hotel Marcel New Haven’s installation includes VingCard door locks with Mobile Access by ASSA A

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Luxury hotel group Santo Collection launches 2023

Boutique Hotel News

Greece: Metaxa Hospitality Group will launch the Santo Collection, comprising three sustainable luxury properties in Santorini, in spring 2023. . The Santo Collection includes: Santo Pure (originally Santo Maris), an existing five-star boutique resort; Santo Mine, a new five-star 37-suite luxury resort; and The Villas by Santo Collection, comprising two new independent four-bedroom luxury villas which can be combined.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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How to add your hotel on Google | Mews

MEWS

Are you looking to add your hotel on Google? Google is the place to be if you want to increase your online visibility and sales, as well as build your reputation and brand awareness. Adding and listing your hotel is as easy as creating a Google My Business account, and of course, ensuring that you engage with customers regularly.

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House Made Hospitality launches venue at Bondi Pavilion

Hospitality Magazine

The group behind Hinchcliff House, House Made Hospitality, is gearing up to launch Promenade Bondi Beach at the Bondi Pavilion this summer. Located in shop 4, Promenade will aim to recapture the spirit of the pavilion’s former past as a community cornerstone in the ’70s. The group was awarded the hospitality site following the pavilion’s $48 million restoration, which took two years to complete.

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Transforming tourism by measuring its sustainability

eHotelier

The global MST effort responds to the urgent need for guidance to produce more credible and comparable data on the role of tourism for people, planet and prosperity. The data framework will empower policy makers and the private sector to shape innovative policies and transform business models.

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The Darwin Hotel in Atlanta opens

Boutique Hotel News

US: The 111-room boutique hotel, The Darwin, has opened in Atlanta’s Old Fourth Ward neighbourhood. Housed in the former Stratford Inn, architect and interior designer C + TC Design Studio led the transformation of the property. Of the 111 pet-friendly rooms, six themed suites have been specially designed for different purposes. These include: • Bar Room – featuring a custom bar that comes with one deconstructed cocktail for guests to follow and make. • Bunk Bed Room – for larger gro

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i