Horizon Hospitality

MARCH 2, 2023

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings attached) Childcare Benefits Career Development Multi-faceted Mental Health Support Learn more below, or find even m

Accounting 246

Accounting 246

eHotelier

MARCH 2, 2023

The sooner you identify and plan for the major trends and changes in the industry, the better chance you'll have to improve your guests' experience, drive direct bookings, and succeed in 2023.

Marketing 315

Marketing Book 315

Hospitality Magazine

MARCH 1, 2023

Brunswick East bar and bottle shop Bahama Gold has appointed its first head chef. Jane Low joins the vinyl-centric venue after time at some of Melbourne’s most lauded dining institutions including The Lake House and Neighbourhood Wine as well as stints cooking in London. Low’s debut menu is a culmination of her recent travels across the Mediterranean as well as her Malaysian heritage.

Magazine 246

Magazine 246

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Property Management 224

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se

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Communication Scheduling Training Sanitation 185

Hospitality Magazine

MARCH 1, 2023

Palazzo Salato will arrive in Sydney’s CBD this autumn, marking a new chapter for the Love Tilly Group. It’s the biggest project yet for the force behind some of the city’s most iconic venues including Dear Sainte Eloise, Ragazzi and Fabbrica. Come April, Palazzo Salato will open on Clarence Street in a heritage-listed building with Group Executive Chef Scott McComas-Williams, Executive Chef Alex Major and Head Chef Vincenzo Romeo heading up the kitchen.

Magazine 246

Magazine 246

InnQuest

MARCH 3, 2023

In the hospitality industry, providing exceptional guest experience is the key to long-lasting success. With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. One such tool that has been making massive waves in the industry is cloud property management software (PMS). This software provides a centralized platform that can be accessed anywhere, anytime, and on any device.

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Communication Reservations Housekeeping Property Management 218

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once

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Bookkeeping Budgeting Scheduling Pricing 179

eHotelier

FEBRUARY 26, 2023

Here's an in-depth look at what hotel operations are worth automating in the first place and how to select the tool best suited for your business’s needs.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Magazine

MARCH 1, 2023

Origins Okra or Abelmoschus esculentus is an ornamental plant that is considered part of the Malvaceae family which includes cacao, durian and hibiscus. Although the geographical origin of okra is disputed, it is believed to have roots around Ethiopia where it can be traced as far back as the 12 th century BC where it was cultivated by Egyptians. Also known as lady’s fingers, okra is grown across Asia, Africa, South America, Africa and the Middle East.

Magazine 246

Magazine 246

MEWS

MARCH 3, 2023

In a nutshell, Power BI (business intelligence) is the journey from data to decision. We all generate a lot of data, which in turn brings opportunities (insightful decisions, timely action and focused efforts) as well as challenges (time to implement, learning curve, cost). By taking the right learnings from BI, hotels have the possibility of transforming their hotel’s analytics to make important data-driven decisions.

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Boutique Hotel News

MARCH 3, 2023

UK: Jane Bental, former Bourne Leisure executive, is set to join privately owned and operated hotel group , Resident Hotels, as chair. Bental spent more than 20 years at Bourne Leisure group, before the company’s 2021 sale to Blackstone. During this time, her roles included group finance director and managing director of Haven. She also currently holds non-executive positions at Safestore plc, Oakman Inns & Restaurants plc, and The Royal Marsden NHS Foundation Trust.

Marketing 130

Marketing 130

eHotelier

MARCH 1, 2023

Since your lobby can have a significant impact on how your guests view their stay, it’s vital that owners invest in its overall look. You don’t need a major renovation, as the smallest additions make a big difference.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

MARCH 2, 2023

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors.

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Training Pricing Events Marketing 130

EATER

MARCH 1, 2023

The Double Down. | KFC KFC is bringing back its breadless fried chicken sandwich, and it’s 2010 all over again The Double Down was meant to sound like a prank. KFC first announced the sandwich, featuring bacon, cheese, and sauce held between two fried chicken filets, on April Fool’s Day in 2010. It was real and went on to become legendary in its absurdity and decadence.

Pricing 145

Pricing Marketing 145

Boutique Hotel News

MARCH 3, 2023

South Korea: Lifestyle hospitality company Ennismore is set to open the first Maison Delano in Asia, located in the South Korean capital of Seoul. Set in the Gangnam district in the south of the city, Maison Delano Seoul will offer 81 guest rooms, 52 branded residences, along with F&B venues. There will also be a members club, sunken garden courtyard, an indoor and outdoor infinity rooftop pool, and a spa and gym.

Scheduling 130

Scheduling Catering 130

eHotelier

FEBRUARY 28, 2023

Learn from a leading expert in hospitality, Adam Mogelonsky, about the latest trends in wine and how to make money from it. Tune into this podcast episode for valuable insight on turning wine sales into profit!

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Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

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Back of House Front of House Accounting Budgeting 129

EATER

FEBRUARY 28, 2023

Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.

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Presentation Book Reservations Events 122

Boutique Hotel News

MARCH 3, 2023

UK: Hotel management company RBH Hospitality Management has been selected by Reuben Brothers to manage The Olde Bell and Thames Riviera in Maidenhead. As of 1 March 2023, both properties have come under the management of RBH, taking the company’s total number of rooms under management to over 7,000. Thames Riviera is in the process of re-opening after a period of closure to facilitate a full refurbishment.

Hospitality Management 130

Hospitality Management 130

eHotelier

FEBRUARY 27, 2023

Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.

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Book 264

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Lodging Magazine

MARCH 3, 2023

HENDERSONVILLE, Tennessee—U.S. hotel performance increased from the previous week, according to STR’s latest data through February 25, 2023. The U.S. weekly occupancy level was the highest since the week ending November 12, 2022. U.S. Hotel Performance February 19-25, 2023 Percentage change from comparable week in 2019:Occupancy: 64.2 percent (down 1.5 percent)ADR: $156.51 (up 22.2 percent)RevPAR: $100.43 (up 20.3 percent) Among the Top 25 Markets, Orlando saw the highest occupancy increas

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Magazine Marketing 113

Boutique Hotelier

FEBRUARY 28, 2023

The Capital, a five-star hotel, apartments and townhouse in the Knightsbridge neighbourhood of London, has revealed it will refresh all of its guest bedrooms in 2023. Throughout the year, the existing rooms will be given a new lease of life, while the facade of the hotel will also undergo an update, to allow the property greater visibility on Basil Street.

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Boutique Hotel News

MARCH 3, 2023

BHN speaks to Tony Ryan, principal at Ryan Capital Partners. Tony highlights the current state of the transaction market, buyer motivations and what’s driving acquisitions in his view. What does the recent consolidation within the third-party operators mean for hotels and what matters in the future? Filmed by BHN, media partner of the Gulf & Indian Ocean Hotel Investors’ Summit (GIOHIS) 2023 at the Anantara Eastern Mangroves Hotel, Abu Dhabi.

Marketing 130

Marketing 130

eHotelier

MARCH 2, 2023

Following the announcement of bringing the best real estate talent for its growth plans and new multiple project launches this year, Samana Developers today announced the appointment of a real estate expert, Ms Najmeh Jafari, as General Manager.

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Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Communication