Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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Benefits of Yield Management in the Hotel Industry

InnQuest

Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Yield management, also known as revenue management, is a strategy hotels use to optimize their revenue by adjusting prices and inventory according to consumer demand.

Pricing 220
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9 audiences you can create for better hotel marketing campaigns

eHotelier

By hyper-personalising your campaigns to specific audiences, you are able to increase your conversion rates, powering your upselling, and at the same time increasing your guest loyalty.

Marketing 289
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Maximizing Guest Satisfaction with Hotel Self Check-In Kiosks: Tips and Best Practices

Soft Inn

Keeping your guest satisfaction level at the max is the key to having a successful long-term business. Especially with the hotel self check-in kiosks , you can continue to improve their satisfaction. That’s why you need to follow our tips and best practices for hotel kiosks.

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Expedia launches ChatGPT trip planner

Boutique Hotel News

Worldwide: Expedia Group has launched a ChatGPT-powered travel planning feature in the Expedia app that helps users plan their trips. The online travel agency is using ChatGPT’s artificial intelligence as part of a new in-app travel planning feature that gives users recommendations for a trip itinerary including hotels, rentals, flights, experiences and ground transportation, with results from Expedia Group’s travel data.

Pricing 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Applejack Hospitality announces first Australian AI restaurant

Hospitality Magazine

The Sydney-based hospitality group is calling on diners to create their own restaurant using AI for the chance to have it created by the team. Diners can head to any AI tool to make their venue, and then submit their plan to the Applejack Hospitality team via email. The submission will need at minimum a restaurant name; logo mock up; brand story; food and drink menus; information on service style and an overview of the look and feel for the space.

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The ROI of Hotel Self Check-In Kiosks: How Much Can You Save with Automated Check-In

Soft Inn

Self-service kiosks for hotels are increasingly becoming the preferred choice for guests and hoteliers. One of the key drivers of demand for self-service devices is the need for convenience. But, are you aware of the return on investment it can give you?

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Tourist tax launches in first UK city

Boutique Hotel News

UK: Manchester has become the first city in the UK to introduce a tourist tax, which will cost an additional £1 per night for accommodation stays. The City Visitor Charge scheme is expected to generate £3 million annually. It will fund the Manchester Accommodation Business Improvement District (ABID) as well as support large events, conferences, marketing campaigns and street cleanliness. 73 hotels and short stay serviced apartments located within the centre of Manchester and in parts of Salford

Events 246
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Glen Bagnara teams up with Fortis for 2 new South Melbourne venues

Hospitality Magazine

Local Melbourne hospitality figure Glen Bagnara is onto his next project – and this time, it’s a collaborative effort with Fortis, the developers behind Neil Perry’s growing Margaret precinct in Sydney’s Double Bay. Known for Hemingway’s Wine Room and Bar Bianco, Bagnara’s upcoming project comprises two standalone venues Clementine and Castlerose which will take up residency on Palmerston Crescent in South Melbourne.

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Booking.com best practice guide for hoteliers

eHotelier

Here's a closer look at the peculiarities, best practices, and other aspects of booking.com and a brief guide to help you set up in the best possible way.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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AI in the Senior Living Industry: What it Can, and Can’t, Do

Horizon Hospitality

The recent release of ChatGPT , a highly capable and intuitive chatbot, has created a new buzz around artificial intelligence. While the senior living industry is not known for its high rate of technology adoption, AI is catching the interest of a growing number of senior living developers looking for ways to improve care while they grapple with staffing shortages.

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Rise in hotel room rates outpaces inflation

Boutique Hotel News

UK: According to data from RSM Hotels Tracker, hotel room rates have increased by 13 per cent for the year to February 2023, beating the rate of inflation at 10.4 per cent. The data, produced by Hotstats and analysed by RSM UK, shows that average daily rates (ADRs) of occupied rooms have increased from £121.74 (January) to £128.94 (February) in the UK and from £185.43 to £196.26 in London.

Events 244
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Meet the alumni chefs backing the 2023 Nestlé Golden Chef’s Hat Award

Hospitality Magazine

The Nestlé Golden Chef’s Hat Award is back for 2023. This year marks the 58 th anniversary of the program, and will once again see young professionals from Australia and New Zealand compete for the title. Apprentices and young chefs will put their skills to the test in a series of live cook-offs across entrée, main and dessert sections during the competition.

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Aarron Nelson appointed GM of Thailand’s first INNSiDE by Meliá hotel

eHotelier

After two decades in hospitality in Malaysia, New Zealander Aarron Nelson, is relocating to Thailand to become general manager of Meliá Hotels International’s first INNSiDE property in the country.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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How to streamline daily operational tasks for your hotel today?

InnQuest

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel. Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals.

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Mews POS, one year on: behind the scenes with Saša Šaruni?

MEWS

A year ago, Mews acquired Bizzon, an innovative POS software, to expand its fintech offering to hotels and their F&B teams. This proud strategic moment got its fair share of press: we wrote a lot about why we acquired a game-changing restaurant management platform that offers contactless ordering and QR code payments.

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Meet the judges for the Nestlé Golden Chef’s Hat Award

Hospitality Magazine

The Nestlé Golden Chef’s Hat Award is back for 2023. This year marks the 59 th anniversary of the program, and will once again see young professionals from Australia and New Zealand compete for the title. Apprentices and young chefs will put their skills to the test in a series of live cook-offs across entrée, main and dessert sections during the competition.

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Microsoft mentored BOOK ME BOB’s Hotel AI Chatbot now integrating with ChatGPT

eHotelier

BOOK ME BOB cuts through and filter out all the technology hype to find the relevant value for the Operators in the industry, whatever level they may operate at.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Reducing Operating Costs in Hotels Using Cloud PMS

InnQuest

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime. These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency.

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Tech Is Revolutionizing Restaurants’ Quality Audits

Modern Restaurant Management

Think of what your restaurant can accomplish with quality auditing. First (and most importantly), you’ll maximize quality and safety while minimizing risk. Audits can also help brands identify (and fix) areas of non-compliance, as well as spot (and address) potential threats. Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth.

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David Bae launches hospitality group Kolture

Hospitality Magazine

Along with the establishment of the group, Bae has also shared three venues which are to open over the next three months. The first is a relaunch of Surry Hills venue Tokki as a Korean Anju bar in mid-April. The venue will have a fun, intimate feel with the aim of bringing a feel of the snack and drinking culture of Korean nightlife to Australia. There will be a range of imported Korean drinks and cocktails on pour, along with an Anju menu featuring dishes like mul hwe (Korean sashimi), jjajang

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Low cal and low carb wines for wellness

eHotelier

Times are a-changing and right now sugar is the demon that people are trying to avoid, so give the people what they want.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Moxy to debut in Los Angeles this month

Boutique Hotel News

US: Forming part of a 37-storey dual-branded hotel developed by Lightstone, Moxy Downtown Los Angeles is set to open on 12 April. The dual-branded hotel includes the 380-key Moxy Downtown Los Angeles and the 347-key AC Hotel Downtown Los Angeles. It has been developed by Lightstone with architecture by Gensler and interiors by Yabu Pushelberg. Amenities at the Moxy hotel include a bar, coffee shop with coworking space, two meeting studios, and a mezzanine level with a lounge, vintage arcade ga

Events 147
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Tide Is High: How Restaurants Can Protect Against Spring Flood Season

Modern Restaurant Management

The start of spring this month also signals the start of flood season – the natural disasters that account for 90 percent of all natural disaster damage, according to the American Red Cross. Additionally, annual costs to repair or replace damaged buildings could grow by roughly 25 percent from $13.5 billion in 2022 to over $16.9 billion by 2052 due to climate change.

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How Cloud PMS can Improve Guest Experience by Streamlining Processes

InnQuest

As more and more guests expect instant gratification and easy access to information, the pressure on hotels to provide a seamless and efficient check-in and check-out experience is higher than ever. Guests want to be able to book a room, check-in, and check out with minimal hassle, and any inconvenience in the process could lead to negative reviews and lost business.

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How hotels are redefining the concept of ‘work from anywhere’ with co-working spaces and amenities

eHotelier

Despite potential challenges, the benefits make this trend a game-changer in work and hospitality.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i