Hotelogix

MARCH 11, 2025

Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. After all, in the hospitality game, your staff is your MVP. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. In 2025, we're seeing turnover rates that would make even the most seasoned hotelier break out in a cold sweat.

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

STAAH

MARCH 11, 2025

Guest reviews are more than just ratings, they shape a hotels reputation and influence traveler decisions. Understanding their impact is the first step toward leveraging them for business success. Why Guest Reviews Matter Guest reviews play a critical role in shaping a hotel’s reputation and influencing potential guests’ booking decisions.

Guest Satisfaction 83

Guest Satisfaction Training Book 83

Larry Mogelonsky

MARCH 10, 2025

The hotel industry has seen an explosion of new brands and sub-brands over the past two decades, and this trend shows no signs of abating. This diversification is driven by various forces, with a prominent rationale being that emergent brands can better appeal to niche interests, microsegments or specific customer identities. We see this trend in the rise of the extended stay category (Home2 Suites by Hilton, Residence Inn by Marriott, Hyatt House) and the growth of serviced apartment or apartho

Training 130

Training Catering Communication Marketing 130

eHotelier

MARCH 10, 2025

What is Return on Experience? Return on Experience, or ROX, is a way to measure how much value your business gains from creating positive experiences.

Communication 227

Communication 227

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Accounting

Hotel Owner

MARCH 11, 2025

In an industry as dynamic as hospitality, staying ahead requires more than just internal innovation. As a CEO who’s navigated through numerous industry shifts, I’ve discovered that some of the most impactful changes come from looking outside our own sector. By forming strategic partnerships, we can revolutionise our operations, enhancing the satisfaction of our clients, and driving greater business sustainability.

Maintenance 69

Maintenance Workshop Training Information 69

Hospitality Magazine

MARCH 11, 2025

Restaurants are one of the most powerful mediums when it comes to creating memories. Theyre a go-to destination for celebratory occasions from birthdays and anniversaries to casual catch-ups with friends and treat-yourself solo outings. Its not hard to come by high-quality food and drink in Australia thanks to the caliber of culinary talent on our shores, which means a stand-out dining experience all comes down to the finer details, or the secret sauce, says Lucas Restaurants Operations Manager

Front of House 246

Front of House Training Concierge Communication 246

Horizon Hospitality

MARCH 12, 2025

Hiring in the hospitality industry is highly competitive, and attracting top talent requires more than just posting a job opening. Creating a positive hiring experience can set your business apart and ensure you secure the best candidates for your restaurant, hotel, senior living facility, or other hospitality business. Heres how you can optimize your hiring process to attract high-caliber professionals.

Communication 130

Communication Information 130

eHotelier

MARCH 9, 2025

For hotel brands near the top of the chain-scale, the requirement for creating meaningful experiences that embrace sense of place becomes essential.

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Hospitality Magazine

MARCH 10, 2025

Hospitality workers have the opportunity to provide valuable insights into the drinks industry to help improve job roles, address key issues and ensure more support, as part of the new Data Census Survey for the drinks industry. Launched in a collaboration between global drinks industry community Celebrate Her, hospitality training platform Allara Global, and consumer intelligence experts CGA by NIQ, the new survey is designed to gain real insight into the drinks industry and the people who work

Training 235

Training Information Magazine Marketing 235

Modern Restaurant Management

MARCH 13, 2025

Who would think that one of the world’s top culinary schools was founded in an Upper West Side apartment? Originally known as Peter Kump’s New York Cooking School, the Institute of Culinary Education (ICE) has played a pivotal role in shaping the food landscape for 50 years growing from just five students in the first year to now more than 19,000 graduates.

Presentation 100

Presentation Food Operations Catering Training 100

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Presentation

Revenue Hub

MARCH 13, 2025

Easter is more than just chocolate eggs and family gatherings – its a prime opportunity for hotels to maximise revenue and attract diverse traveller segments. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date With the right strategy, you can turn the Easter holiday into a high-performing period for your property.

Book 101

Book Workshop Reservations Article 101

eHotelier

MARCH 11, 2025

At the luxury and ultraluxury levels, what we see throughout the world is not just lavish amenities and impeccable service, but a dedication by the brands

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264

Hospitality Magazine

MARCH 10, 2025

Hunter St. Hospitality the group behind Rockpool Bar & Grill, Sak Restaurant & Bar, and The Cut Bar & Grill is launching Rockpool Lounge, a late-night cocktail bar above its namesake restaurant. Rockpool Lounge is set to open Thursday, March 13 and is aimed at patrons looking for an elegant bar to unwind or conclude an evening. Bar Manager Leonardo Zuccardi Merli developed the cocktail menu with classic recipes featuring modern twists at its heart.

Magazine 173

Magazine 173

Hospitality Net

MARCH 13, 2025

As global tourism rebounds, Italy stands out as one of the most attractive hospitality investment markets in Europe, surpassing pre-pandemic levels in both visitor numbers and ADR growth. Unlike Spain, where investment is spread across resort-heavy markets, and France, where high barriers to entry limit new projects, Italy offers a diverse range of opportunities from luxury city hotels in Rome and Milan to ultra-exclusive resorts in emerging destinations like Taormina and Lake Como.

Marketing 98

Marketing 98

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

MEWS

MARCH 10, 2025

Your shift at the hotel is over, it's time to head home and get some rest. The next morning, everything looks great as every room is booked. But then it hits you there was more to gain. An event in town drove demand way up, and the rates were set to your standard (and low) prices. Revenue that could have been captured is now lost.

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Pricing Events Book 246

eHotelier

MARCH 13, 2025

Pause for a moment and take in the broader landscape of the hospitality industry. Youll see that labor challenges, from shortages to rising wages, will remain ongoing issues.

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259

Hospitality Magazine

MARCH 12, 2025

The final piece of Paisano & Daughters’ Australia Street dining strip is up and running in Newtown. Osteria Mucca joins new additions Flora and Mister Grotto alongside Continental Deli. The restaurant’s name is a nod to the history of the building, with mucca translating to ‘cow’ The former butchery has been converted into a cosy dining room with tokens to the past found throughout.

Magazine 130

Magazine 130

Hotelogix

MARCH 11, 2025

Hey there, savvy hotelier! Let’s chat about something that’s probably keeping you up at night - payment methods. I know, I know, it’s not the sexiest topic, but trust me, it’s the secret sauce to boosting your bookings and keeping those guests coming back for more. So, grab your favorite beverage, and let’s dive into the wild world of hotel payments in 2025!

Book 100

Book Demo Reservations Property Management 100

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hospitality Net

MARCH 11, 2025

W Hotels, part of Marriott Bonvoys portfolio of over 30 extraordinary hotel brands, proudly unveils a highly anticipated bold new era for W Maldives, redefining the escape with a stunning renovation that blends contemporary luxury with the islands untamed beauty. Designed for the modern traveler, this evolution amplifies the brands signature energy, offering a distinctive blend of authentic cultural experiences, creative design, and a deep connection to the enchanting spirit of the Maldives.

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eHotelier

MARCH 13, 2025

Ask anyone in a hospitality service or sales organization if they train their employees, and theyll often detail their extensive orientation and classroom training programs

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Training 254

Hospitality Magazine

MARCH 12, 2025

The next generation of culinary talent is invited to apply for The 50 Best Restaurants Scholarship for a chance to win an internship at two of the world’s leading fine diners and a trip to Italy. Global entries are open to chefs with less than three years of experience in a professional or equivalent kitchen from 17-31 March. The scholarship returns this year after a brief hiatus. “We are thrilled to reintroduce the esteemed 50 Best Restaurants Scholarship for 2025,” says Willi

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Information Magazine 130

Modern Restaurant Management

MARCH 10, 2025

Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Are people dining out more or less? What’s driving their choices? How can restaurants stay ahead? Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved.

Pricing 100

Pricing Guest Satisfaction Definition Marketing 100

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Hospitality Net

MARCH 13, 2025

Luxury travelers have long expected the bestflawless service, impeccable surroundings, and seamless experiences. But in 2025, excellence is no longer just about aesthetics and service; its about efficiency, personalization, and frictionless convenience. Todays high-end guests demand the same technological sophistication from hotels that they experience in their daily lives, from mobile-first service to AI-driven personalization.

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eHotelier

MARCH 12, 2025

Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today.

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Housekeeping 236

Hospitality Magazine

MARCH 12, 2025

Tip Top Foodservice, the trusted bakery leader behind the renowned Australian Garlic Bread Co. brand, is proud to announce the launch of its newest additions: the 7″ garlic bread sub and the 7″ garlic bread catering loaf. Keeping the same gold standard in quality that Australian Garlic Bread Co. is known for in its larger 9 garlic breads, these new products are designed to meet the markets evolving demand for cost-conscious options without compromising on taste or product integrity.

Catering 130

Catering Magazine Marketing 130

Lodging Magazine

MARCH 12, 2025

PLANO, TexasAimbridge Hospitality announced the appointment of an expanded Board of Managers that brings experience in hospitality and strengthens Aimbridges foundation. These Board appointments follow the completion of the companys previously announced balance sheet restructuring. The four new ManagersGlenn Alba, Rich Gomel, Carrie McIntyre, and Emanuel (Manny) Pearlmanjoin current Board members Steve Joyce and Craig S.

Magazine 99

Magazine 99

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to evolve – or disappear. It wasn’t just about survival; it was about reinvention. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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Communication Server Pricing Scheduling 88

eHotelier

MARCH 11, 2025

FCS Solutions, a leading provider of hospitality operations technology, today announced the appointment of Mahwish Saleem as Head of Sales for the Americas.

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228

Hospitality Magazine

MARCH 10, 2025

Star Entertainment has fended off impending insolvency thanks to a $53 million deal with Hong Kong investors. The mega casino operator behind The Star Brisbane, The Star Gold Coast, and The Star Sydney announced in January that after spending $108 million in the three months leading up to the end of 2024, it only had $71 million left in the bank. In an ASX announcement on Friday, the company said it has sold its 50 per cent stake in its new Brisbane Queens Wharf development to existing partners

Magazine 130

Magazine 130

Lodging Magazine

MARCH 10, 2025

Securing financing for hotel development continues to remain challenging. Traditional lenders continue to scale back, and those still active are offering significantly lower loan-to-value (LTV) ratios, making it difficult for developers to move projects forward. Higher interest rates further complicate the landscape, forcing developers to pursue creative capital solutions.

Magazine 103

Magazine 103

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction