Sat.Oct 26, 2019 - Fri.Nov 01, 2019

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Restaurant Innovation That Goes Beyond Menu Items

Modern Restaurant Management

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. So where is the first place we look for innovation? Usually it is product.

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How to Combat Restaurant Turnover Using Values-Based Hiring

7 Shifts

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality.

Training 113
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Create a Restaurant Training Manual Step-by-Step (with examples)

Eat Restaurant Management

So, you’ve finally managed to expand your kitchen and front of house teams – the next step is to get new servers up to speed on their roles. An effective way to do this is to use a restaurant training manual. A restaurant training manual (also referred to as restaurant employee handbook) lays the foundation for consistent results so that your staff is capable of delivering high-quality dining experiences whether they’re on the floor or in the kitchen.

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TapMango Review: Customer Loyalty Program for Restaurants

Restaurant Den

It’s a known fact that restaurants face some of the toughest competition in the business world. With an ever increasing number of options it’s becoming extremely difficult to convince new customers to try out your restaurant. The post TapMango Review: Customer Loyalty Program for Restaurants appeared first on Restaurant Den.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Ensuring an Accessible Kiosk Experience

Modern Restaurant Management

Restaurants are increasingly reliant on self-service technology to improve the customer experience. From handheld or desktop tablets used to collect payment to kiosks used for self-service ordering, technology allows restaurants to provide a variety of options to customers to enhance their visit. However, it is incumbent upon restaurants to provide an accessible and equal experience for all their customers when utilizing these new technologies.

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The Benefits of Investing in Talented General Managers

Modern Restaurant Management

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. As a restaurant owner or operator, you understand the importance of finding the right GM. They are arguably the most important leaders in the restaurant industry, because they are the most closely connected to staff members and customers.

Training 108
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Top 10 Features A Successful Website for Restaurants Should Have

Modern Restaurant Management

If you are reading this article you are one of the brave. Strong enough to take the risk and I commend you!, You may find yourself second guessing things about your venture like location, vendor selection and finding quality employees. One overlooked aspect of owning a successful restaurant, or any business in today’s modern age is an effective online presence and a quality website.

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How The New ‘Tipped Pool’ Rule May Impact Restaurant Employers

Modern Restaurant Management

Tips, tip credits and tip pools are staples in the restaurant industry. Restaurant employers utilize them daily. Earlier this month, the U.S. Department of Labor – the federal agency charged with enforcing the Fair Labor Standards Act (“FLSA”) – proposed a new Rule implementing certain provisions from recently enacted legislation amending the FLSA.

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MRM Franchise Feed: Krystal Refranchising and Pieology in China

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Krystal Eyes Refranchising. The Krystal Company plans to refranchise approximately 100-150 company-owned restaurants to well-capitalized multi-unit operators as part of its ongoing business and fleet revitalization.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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El Pollo Loco’s Pledge and techtown Refresh

Modern Restaurant Management

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! Pulp Fiction Halloween Homage. Coming off two successful themed Halloween’s Fat Sal’s Hollywood will transform into “The Big Kahuna Burger” and the Pawn Shop from the 1994 film “Pulp Fiction." The Big Kahuna Burger theme will be part of the Interior whe

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Winter Whimsy: 9 Ideas for Hosting a Holiday Party in Unconventional Spaces

BizBash

From boozy slushies to backgammon, these playful elements, activities, and venues help create a jolly good time.

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Last-Minute Inspiration for Halloween Parties of All Types

BizBash

Planning an eleventh-hour bash, or just in the mood for some spooky event inspiration? We've got you covered.

Events 38
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Festive and Formal: 11 Ideas for Hosting a Traditional Holiday Party

BizBash

‘Tis the season for a luxe, high-end gathering with a seated meal served in a decked-out space.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Up on the Rooftop: 9 Ideas for Hosting a Sky-High Holiday Party

BizBash

The only thing this setting is missing is Santa’s sleigh and Rudolph.

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MRM Research Roundup: Halloween-2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report. They collected and analyzed sales data between January 2018 and July 2019 from over 10,000 restaurants nationwide, measured the sales performance of each item, and

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Avoid Getting Burnt: Tips for Updating Your Restaurant’s Employee Handbook

Modern Restaurant Management

Who has the time (or the money) to put together an employee handbook when you have a busy restaurant to run? Unfortunately, many restaurants skip this step, and doing so can be a legal risk. Just imagine your restaurant has been sued for race discrimination. You fired an employee because of her excessive absenteeism. You did not treat her any differently than others – but she claims you fired her because of her race.

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Slicing Up Social Media Tactics for Restaurants

Modern Restaurant Management

Food porn. Chef mode. #Eeeeeats. These days, everyone is #eatingfortheinsta. No longer can we check, swipe, stalk or scroll without finding food in our social media feeds. Whether or not you’re personally active in social media, your restaurant cannot afford to avoid a social presence. Unfortunately, many struggle to find the time to gather the most effective and meaningful social content.

Events 120
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.