Modern Restaurant Management

MARCH 10, 2021

After a rough 12 months for the restaurant industry, the pending eligibility of workers to get the COVID-19 vaccination shines a brightening light toward the end of the tunnel. Under the CDC’s Phased Allocation of COVID-19 Vaccines plan, foodservice workers would be included in round 1C of the vaccination distribution rollout, along with workers in the transportation, construction, finance, IT and communications, energy, legal, public safety and media industries.

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7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals.

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EATER

MARCH 11, 2021

Photo by Roy Rochlin/Getty Images. ‘Enjoy Your Meal’ will be about “toxic culture of the food media industry” HBO Max is developing a new comedy series based on the biggest food media drama of 2020: Enjoy Your Meal — per the Hollywood Reporter — will be a half-hour comedy show based on the recent fallout and racial reckoning at Bon Appétit. Ryan Walker-Hartshorn, who was assistant to former BA editor-in-chief Adam Rapoport, will consult on the series.

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The Restaurant Times

MARCH 7, 2021

The restaurant industry that was once referred to as male-centric is now going through a metamorphosis with women increasingly taking the lead. These women have not only managed to become changemakers with their innovative ideas but they’ve also proven time and again that they have what it takes to be the driving force in the F&B space. On the occasion of women’s day, The Restaurant Times is celebrating the spirit of 10 Indian women leaders who are truly an inspiration for aspiring F&B e

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

MARCH 10, 2021

Many questions continue to arise about the legislation and stimulus provided by congress surrounding the pandemic. The major players: Paycheck Protection Program (PPP) and Employee Retention Tax Credit ( ERTC ) serve some much-needed relief for small businesses, but the million-dollar question remains: How can you utilize the aid while maximizing your forgiveness and tax credits?

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Definition Information 202

EATER

MARCH 10, 2021

Dina Avila. Caramelizing tomato paste and gochujang together makes the perfect base for a creamy pasta sauce When I lost my restaurant job last March and ended up camping out at my childhood home for what turned out to be months, my dad instituted a very reasonable house rule: My brother, who was home from college, and I would each take on dinner duty one night a week.

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Catering 143

The Restaurant Times

MARCH 7, 2021

Across multiple industries, powerful women are breaking the barriers with greater force and determination. While the restaurant business is yet to reach the stage where there is complete parity between men and women, these inspirational women are showcasing their business acumen to attain new records in their professional careers. On the occasion of International Women’s day, to celebrate women’s success in the restaurant space, we have compiled a list of 7 women leaders that are red

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Training Marketing 98

Modern Restaurant Management

MARCH 9, 2021

For people considering operating a restaurant, besides a great menu, the aesthetics of the restaurant must also be tackled. One key reason why many restaurants fail despite having great food is failing to consider the restaurant design. Restaurant interior design is the key to attracting customers. It should be like a magnet for guests, promising them both an exceptional culinary and sensory experience.

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Maintenance Server Budgeting 203

7 Shifts

MARCH 8, 2021

Nearly one year after the coronavirus shut down restaurants, the restaurant industry is getting some direct relief. On March 6, the United States Senate passed the American Rescue Plan. The $1.9 trillion stimulus package includes $28.6 billion in grants for small restaurants, among funding for vaccine distribution and $1,400 stimulus checks for Americans who make less than $80,000 a year.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

MARCH 10, 2021

Photo: Kevin Chen Images /Shutterstock. In a lawsuit, the plaintiff claims that she was told to undress to her underwear and hug another undressed employee in self-improvement exercise In a new lawsuit against Panda Express, a former employee alleges that in 2019 she was forced to strip down to her underwear and hug a similarly undressed colleague in front of fellow workers and strangers.

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Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth. The benefits of a digital workplace can put restaurants in a better position to increase profits, reduce waste, and experience greater growth.

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Modern Restaurant Management

MARCH 8, 2021

Marketers and business leaders have heard the saying, “It’s cheaper to keep a customer than acquire a new one.” Usually, this comes up in conversations regarding B2B marketing strategies, but it also applies within the realm of B2C brands — especially restaurants. The best customers are returning ones as members of top-performing loyalty programs are 77 percent more likely to choose their brand over competitors.

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Communication Marketing Information 183

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. At the time, there were 40 locations and her contributions to supporting the brand's rapid growth ranged from assisting with grand opening strategies to boosting consumer awareness and more.

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Sanitation Accounting Training Marketing 178

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

MARCH 9, 2021

Restaurants and cybersecurity is the hot topic in this episode of The Main Course. Host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with litigator and cybersecurity expert Jacey Kaps about what restaurants need to know about data security. Kaps is a partner with Rumberger Kirk and has been practicing law for 25 years. “There has been an uptick in cyber-attacks during the pandemic.

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Training 177

Modern Restaurant Management

MARCH 11, 2021

What are ways that restaurants can build business safely and reopen their doors as the future emerges — even while COVID cases continue and vaccine distribution is happening? Restaurants that have reopened have had to navigate this socially distanced new world, juggling employee and customer safety, adhering to shifting government regulations, and maintaining the public’s confidence.

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Server Document Communication 173

Modern Restaurant Management

MARCH 10, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike.

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Back of House Front of House Reservations Information 172

Modern Restaurant Management

MARCH 10, 2021

Customer segmentation should be a fundamental aspect of maintaining relationships and growing your customer base. This is as relevant for the restaurant industry as it is for any other, as customer segmentation is a superb way to collect and process data and has been reimagined for these times to success for both enormo brands and small businesses alike.

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Communication Marketing Information 136

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

MARCH 12, 2021

In this episode of The Main Course we discuss restaurant technology, which has been a lifeline for many businesses the past year allowing them to pivot and stay afloat. Host Barbara Castiglia spoke with Chris Adams, VP of Strategy Food & Beverage at Oracle, on some success stories and trends to watch. “Outback was predominantly a table service experience,” said Adams. “They had shifted to some new technology around takeout.

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Information 103

EATER

MARCH 11, 2021

As safety measures like masks and distancing threaten to carry on for another year, hotels amp up the perks, packages, and amenities to court travelers The new Hotel June, located in the beachside Playa Vista neighborhood of Los Angeles, was set to open last spring. With 250 guestrooms, two restaurants, a pool, and tons of outdoor communal space, it was poised to be a hip, lively, and relatively affordable option for guests visiting LA’s west side.

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Catering Housekeeping Sanitation Book 109

EATER

MARCH 9, 2021

Getty Images/iStockphoto. Fette biscottate are like dry, hard, crusty cardboard, yet I adore them The first time I had fette biscottate, I threw one in my mouth plain. I coughed. I choked. It did not taste like food. It tasted like one of those cheap, brown paper napkins from a fast-food restaurant. If you’ve never encountered this Italian pantry staple, imagine a beautiful, fluffy piece of white bread, flattened a bit, and then toasted, toasted, and toasted again on the lowest toaster setting —

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Communication Pricing 103

EATER

MARCH 9, 2021

Courtesy of Netflix © 2021. Nadiya Hussain calls baking her “happy place.” With her new Netflix show, it can be yours, too. At the end of every episode of Nadiya Bakes , Nadiya Hussain, the Great British Bake Off winner and beloved food personality, sits down with one of her almost-too-decadent creations — a mango sponge cake, a tutti-frutti pavlova topped with candied cherries, a cookie tower filled with candy — as if she’s about to eat the whole thing herself.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

MARCH 10, 2021

Local service industry-oriented groups rallied to call for the state reopening to be delayed until 70 percent of essential workers have been vaccinated [link].

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EATER

MARCH 12, 2021

This relief package is a version of the Restaurants Act, a bill drafted and brought to congress by Portland’s own Rep. Earl Blumenauer [link].

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EATER

MARCH 11, 2021

The lauded chef built a nonprofit from scratch to meet unprecedented need for nutritious meals in underserved communities, and he’s just getting started [link].

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EATER

MARCH 11, 2021

Cavan-Images /Shutterstock. Last March, Americans signed up for CSAs in droves — and they’re sticking with them This story was originally published on Civil Eats. It’s not unusual for Vera Fabian and Gordon Jenkins to sell out of shares for their community supported agriculture (CSA) farm in Cedar Grove, North Carolina. But when the coronavirus pandemic hit, Ten Mothers Farm , like many CSA programs throughout the country, saw a surge in demand , and they started a long waiting list.

Marketing 100

Marketing 100

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.