Modern Restaurant Management

AUGUST 16, 2022

When I read that more than half of restaurant operators said it will be a year or more before business conditions return to normal, and they expect food, labor and occupancy costs to impact profit margins in 2022, it made me think. Are my businesses back to normal? Yes and no. Yes, we found ways to pivot and stay profitable through the pandemic. And yet, no, we are not back to normal, considering how much we’ve had to change in order to survive.

Concierge 184

Concierge Presentation 184

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you.

Scheduling 158

Scheduling Communication Special Events Training 158

Soft Inn

AUGUST 16, 2022

It is essential for every business to have a set of reports, and so does the hotel business. No matter what size your hotel is, either budget hotel, boutique hotel, medium-sized hotel, or even luxury hotel, the reports should be helpful to keep track of the performance, incorporate with the business goals, and help you in making decisions.

Budgeting 130

Budgeting 130

CHART

AUGUST 15, 2022

The breakout, Training Data Analytics: Measuring the Bottom Line Impact of a Good Company Culture, was presented by Carlo Cesario and Joe Wagner at CHART Austin. Participants took part in a hands-on exercise to identify ways to quantify and measure the impact of culture on their own organizations. Here are my key takeaways from this session.

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Presentation Training 100

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

AUGUST 17, 2022

The majority of restaurant operators expect the restaurant staffing shortage to extend into 2023 or later, according to the National Restaurant Association’s 2022 State of the Industry Report. Inevitably, the constant stress of being short-staffed and working tirelessly to fill the staffing gaps is causing many restaurant managers to suffer from job burnout.

Scheduling 182

Scheduling Book 182

Sculpture Hospitality

AUGUST 16, 2022

When you own or manage a restaurant, there’s a lot that you need to do and keep track of. From scheduling and training staff to prepping for service and getting dishes out, the list can seem never ending.

Scheduling 88

Scheduling Training 88

CHART

AUGUST 15, 2022

One of the big challenges when it’s time for your team to make an investment in technology is to figure out who you should be considering as a vendor (and which companies you should avoid). Here are the 10 sources I use to efficiently develop my shortlist of tech suppliers.

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Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Local Stakeholders Create Community. Small businesses are the backbone of communities across the country. Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly.

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Events Customer Service Marketing Pricing 179

EATER

AUGUST 17, 2022

Gwangjang Market. | Anthony Wallace /AFP/Getty Images. From a luxe barbecue feast at an exclusive basement counter, to fried chicken and spicy rice cakes at an old school beer bar, here’s where to eat in Seoul Seoul’s food traditions extend back centuries, from the hearty bowls of seolleongtang (ox bone soup) found in cozy restaurants to the simple vegan fare of Buddhist temples.

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Marketing 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EHL Insights

AUGUST 18, 2022

The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing.

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CHART

AUGUST 15, 2022

A training revolution is required if we are to have any hope of reaching and engaging today’s workforce. Employers will have to revise both the content and delivery of their training programs to adapt to this new audience. Here are a few personal observations and proven best practices to help you overhaul your company's approach to training and development.

Training 100

Training 100

Modern Restaurant Management

AUGUST 15, 2022

To celebrate its 50th anniversary, the team at Popeyes produced "Secrets of a Tastemaker: Al Copeland The Cookbook." Sharing over 100 recipes and behind-the-scenes-stories about larger-than-life Al Copeland, founder of Popeyes Famous Fried Chicken and Copeland's Restaurants of New Orleans. The book was written by Pulitzer Prize-winning and New York Times best-selling author Chris Rose, and Kit Wohl with the Copeland Family and foreword by Al Copeland Jr. “I’m extremely pr

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Book Training Marketing 177

EATER

AUGUST 19, 2022

Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images. For at least the next 10 years, a new train station in Pennsylvania will be named after the beloved convenience shop The great Pennsylvania debate of Wawa versus Sheetz has a clear win in one direction, at least temporarily. Yesterday, SEPTA — which handles transportation including bus, rapid transit, and commuter rail in the greater Philadelphia region — announced the opening of its newest terminal: Wawa Station, named

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Training 97

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Sculpture Hospitality

AUGUST 18, 2022

Do you love working in the restaurant industry but want to take your career to the next level? Are you an entrepreneur that’s always aspired to open your own business? If so, owning a franchise might be the best career option for you.

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CHART

AUGUST 15, 2022

As the hospitality industry continues to face staffing shortages, restaurants need to find ways to compete for talent against so-called "gig work." While gig work is appealing for its flexibility, there are substantial disadvantages as well. The opportunity for restaurants, then, is to find ways to mimic the advantages of gig work while also highlighting their own advantages over the gig economy.

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Xotels

AUGUST 15, 2022

No time to lose, next year is almost here. And a good plan isn’t made overnight. How far are you with your targets, budget, and plan of attack for next year? What REVPAR and GOPPAR do you need to achieve? Is your plan for next year complete, and does it describe all actions in detail? Does everyone on the team know what the objectives are and which steps to take to get there?

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Budgeting Marketing Blog Accounting 59

EATER

AUGUST 15, 2022

Miller High Life. (Said no one ever) The proper dive bar is a multisensory experience. There’s the whiff of that baked-into-the-walls bouquet of spilled beer, long-lingering cigarette smoke, and industrial cleaning products; the feeling of sliding against the upholstery of a musty banquette until you encounter some weird sticky spot (if not there, on the scratched up table or floor).

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Lodging Magazine Operations

AUGUST 18, 2022

The hospitality industry has its fair share of visitors, with guests and employees in the building 24 hours a day, seven days a week. Compared to other sectors, hospitality employees can be more vulnerable than other team members working in different industries. In hotels, for instance, housekeepers primarily work alone, putting them at risk for sexual harassment and other acts of aggression.

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Housekeeping Magazine 56

Adora POS

AUGUST 16, 2022

Our restaurant point of sales system is designed to increase efficiencies across multiple departments, from inventory to communication among the team, while streamlining payments.

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Communication 52

SiteMinder

AUGUST 18, 2022

GOPPAR is a necessary performance indicator to track on a regular basis at your hotel if you want a good idea of your bottom line. Just like other metrics such as RevPAR or TrevPAR , GOPPAR allows you to look at key revenue insights and make smarter business decisions based on data. So let’s take a closer look at how GOPPAR applies to your hotel. Table of contents.

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Accounting Information Blog 52

EATER

AUGUST 15, 2022

Lille Allen/Eater. The discounted Alaskan king crab legs and caviar were too good to be true “It was so cheap it was unheard of,” says Ruth (last name withheld by request), a healthcare professional in Texas. In February 2022, a Facebook ad popped up on her smartphone with a deal on Maine lobster tails that seemed too good to pass up. “There were a lot of red flags, but it was a legitimate company,” she says.

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Accounting Food Operations Article Information 88

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Eagle Owl

AUGUST 18, 2022

The restaurant tech industry is highly competitive. Every company with a restaurant tech software wants to understand what their customers are looking for in order to create a comprehensive tech solution. More often than not, customers ask for more than what your product offers. These are called product feature requests. What are feature requests? Any […].

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Adora POS

AUGUST 18, 2022

Most restaurants don’t think about how their software can eat into their profits. Here are a few ways in which the right restaurant software system can help increase profits for a business.

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SiteMinder

AUGUST 18, 2022

EBITDAR is yet another way to track your hotel’s financial health. You might be more used to tracking metrics such as RevPAR , TrevPAR , or GOPPAR , but EBITDAR can really help you measure your performance against similar properties in the industry. Let’s dive deeper into what EBITDAR means. Table of contents. What is EBITDAR? EBITDAR stands for earnings before interest, taxes, depreciation, amortisation, and restructuring or rent costs (EBITDAR).

Budgeting 52

Budgeting Blog 52

EATER

AUGUST 16, 2022

Angie Mosier/W.W. Norton & Company, Inc. In his new cookbook, ‘I Am From Here,’ the celebrated chef puts a Southern riff on a Sicilian classic The first time Vishwesh Bhatt ate caponata, it was at Susan Spicer’s New Orleans restaurant Bayona. As a lover of eggplant, Bhatt was so smitten by the Sicilian dish that he decided to put his own version on the menu at Snackbar, the Oxford, Mississippi, restaurant where he has been the executive chef since 2009.

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Book Reservations 86

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.