November, 2022

article thumbnail

5 essential hotel marketing tips to increase bookings

eHotelier

Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.

Marketing 299
article thumbnail

Deliveroo Australia enters voluntary administration

Hospitality Magazine

The local delivery industry has been shaken up with the news Deliveroo will no longer operate in Australia after six years in business. The company announced it had entered the voluntary administration process, saying the move “had not been an easy decision to make” It’s estimated more than 15,000 riders are now out of a job, with thousands of venues now relying on a smaller pool of delivery providers to reach customers.

Catering 298
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Langham Hospitality debuts millennial brand in Hong Kong

Boutique Hotel News

China: Langham Hospitality Group’s latest brand, Ying’nFlo, has launched with an upper midscale hotel in Wanchai, Hong Kong. Ying’nFlo has been designed for millennials and Gen Zs. The pipeline already includes a hotel in Xiamen and Langham Hospitality plans to expand the brand within the region. Architects and interior designers Linehouse have worked on the first project, with Berlin-based artist Josephine Rais creating an outdoor mural.

article thumbnail

How Restaurants Can Attract and Retain Workers Tempted by Retail Holiday Job Offers

Modern Restaurant Management

Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. industries.” As a result, we’re seeing restaurants closing early or not able to open at all because they don’t have enough staff.

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Royal Caribbean Reaches Biggest Deal Ever With PortMiami

Cruise Hive

Royal Caribbean has reached a staggering deal with PortMiami for terminal development, passenger movements, and new jobs in the region. The post Royal Caribbean Reaches Biggest Deal Ever With PortMiami appeared first on Cruise Hive.

140
140

More Trending

article thumbnail

Hype works both ways with the Metaverse and Web3

eHotelier

All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.

290
290
article thumbnail

20 venues announced for new Sydney CBD dining precinct

Hospitality Magazine

Sydneysiders are gearing up to welcome new food and beverage destination Sydney Place come March 2023. The Lendlease project will comprise Jacksons on George by Maurice Terzini and DTLE alongside a number of eat streets and laneways in Circular Quay. The offering will span all-day dining on Crane Lane, takeaway-centric venues on Rugby Place and small concepts on hidden alleyway Underwood Street.

Magazine 264
article thumbnail

How technology is putting choice in the hands of the traveler

Hotel Business

By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.

article thumbnail

Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! All too often, restaurants are fumbling on that basic principle. Perhaps they’re understaffed and struggling to keep up with incoming orders. Or employees haven’t been properly (and regularly) trained.

Training 212
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Port Canaveral Celebrates Newest Homeported Ship, Wonder of the Seas

Cruise Hive

Port Canaveral welcomes the world's largest cruise ship Wonder of the Seas, now sailing Caribbean cruises from the port. The post Port Canaveral Celebrates Newest Homeported Ship, Wonder of the Seas appeared first on Cruise Hive.

139
139
article thumbnail

How Chef Hitoshi Umamichi Makes His Michelin-Approved Gyoza Dough

EATER

The chef was a patron of the restaurant prior to owning it. Before chef Hitoshi Umamichi bought Japan’s Gyozanomise Okei in 2005, he was a regular at the gyoza restaurant. Since then, he has landed the restaurant in the Michelin guide. Umamichi’s dough is one element that differentiates his restaurant’s gyoza from others; he only uses strong flour, sesame oil, and hot water.

128
128
article thumbnail

The 7 components of designing a hotel concept

eHotelier

The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.

288
288
article thumbnail

Brisbane hospitality workers back-paid more than $400,000

Hospitality Magazine

The Fair Work Ombudsman has recovered $404,721 in wages for 623 workers in Brisbane after conducting investigations in the city’s food precincts. Investigators visited 77 businesses across multiple suburbs including the CBD, South Brisbane, Fortitude Valley and Sunnybank, finding 75 per cent of businesses had breached workplace laws. The inspections were part of a national program targeting food precincts in Brisbane’s West End, Sydney, the Gold Coast, Melbourne, Perth, Adelaide, Dar

Magazine 264
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Fertitta acquires Montage Laguna Beach Resort Hotel

Hotel Business

Tilman J. Fertitta has acquired the Montage Laguna Beach Resort Hotel overlooking the Pacific Ocean along the California coastline. “I am truly thrilled to acquire this world-renowned property and add one of America’s most iconic trophy resorts to our luxury hotel portfolio,” said Fertitta. “I have been traveling to Laguna Beach for over 30 years.

132
132
article thumbnail

Building the Value Equation as We Approach the Price Ceiling 

Modern Restaurant Management

Striking a balance between value and price. Is it possible? As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. Is it possible to strike a balance between value and price to satisfy both parties? To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ per

Pricing 197
article thumbnail

Norwegian Cruise Ship Gangway Collapses in Panama

Cruise Hive

Gangway collapsed from the Norwegian Encore cruise ship while docked in Panama while guests were using it. The post Norwegian Cruise Ship Gangway Collapses in Panama appeared first on Cruise Hive.

137
137
article thumbnail

When Is a Dive Bar Truly a Dive?

The Restaurant Manifesto

Misappropriating the term to chase trends cheapens the earned glory of our most beloved watering holes. The post When Is a Dive Bar Truly a Dive? appeared first on The Restaurant Manifesto.

125
125
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

article thumbnail

In their own words: Understanding different hotel stakeholders’ revenue management needs

eHotelier

Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.

279
279
article thumbnail

Hyatt Announces Plans to Acquire Dream Hotel Group

Lodging Magazine

CHICAGO—Hyatt and Dream Hotel Group announced an agreement for a Hyatt affiliate to acquire Dream Hotel Group’s lifestyle hotel brand and management platform including the Dream Hotels, The Chatwal Hotels, and Unscripted Hotels brands, with properties in hotel markets across the Americas, Europe, and Asia. The acquisition will include a portfolio of 12 managed or franchised lifestyle hotels, with another 24 signed long-term management agreements for hotels expected to open in the future.

Magazine 120
article thumbnail

Amadeus reveals 2023 travel trends

Hotel Business

With global travel increasing, expectations among both companies and individual travelers are higher than ever when it comes to having a smooth travel experience. The industry is evolving rapidly to meet ever-changing demands. The Amadeus 2023 Travel Trends identifies five new developments which the company believes will play a part in shaping travel over the coming year.

Document 121
article thumbnail

Six Ways to Get More Google Reviews for Your Restaurant

Modern Restaurant Management

From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success. To help you out, here's what this SEO expert has to say.

Download 193
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Two Cruise Lines Make Lobster Changes, Add Charges

Cruise Hive

Both Royal Caribbean and Carnival Cruise Line are making changes to lobster offerings, but why? How can guests still enjoy lobster onboard? The post Two Cruise Lines Make Lobster Changes, Add Charges appeared first on Cruise Hive.

133
133
article thumbnail

Wow Bao enters the metaverse with a new NFT membership program

Nation's Restaurant News

The virtual restaurant concept announced an NFT-based extension of Wow Bao’s current rewards program with an access pass to an exclusive NFT club

133
133
article thumbnail

The first impression counts: What to do to improve guest satisfaction

eHotelier

There is an old saying that goes: feed man’s senses, and you will make them the happiest man alive. To make a good impression on your guests, focusing on satisfying their senses is an essential step to making your hotel unforgettable.

article thumbnail

Julie Powell, Writer Behind Beloved Early Food Blog the Julie/Julia Project, Has Died

EATER

WireImage. She was 49 Julie Powell, the creator of the popular early 2000s-era food blog the Julie/Julia Project that ran on Salon.com , died on October 26 from cardiac arrest, her family told the New York Times. She was 49 years old. Powell rose to fame in 2002 when she launched the Julie/Julia Project, a chronicle of her attempt to cook all 524 recipes from Julia Child’s 1961 cookbook Mastering the Art of French Cooking, Volume 1 — a book she had inherited from her mother — in one year.

Blog 120
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i