March, 2023

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8 hotel marketing priorities for 2023

eHotelier

The sooner you identify and plan for the major trends and changes in the industry, the better chance you'll have to improve your guests' experience, drive direct bookings, and succeed in 2023.

Marketing 315
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Empowered leaders: Female forces in hospitality and real estate

Boutique Hotel News

Worldwide: The IHM editorial team [ George Sell , editor-in-chief; Paul Stevens , editor, ShortTermRentalz; Eloise Hanson , editor, Boutique Hotel News; Felicity Cousins , assistant editor, Serviced Apartment News; and Isha Borkar , multimedia reporter] select 22 inspirational female leaders in hospitality and real estate to mark International Women’s Day 2023 [8 March]. 1.

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Marco Pierre White set to host exclusive dinner on Gold Coast

Hospitality Magazine

The renowned culinary figure will join Palette Restaurant Executive Chef Dayan Hartill-Law on 27 May for the one-off event with Home of the Arts (HOTA). The dinner will only be available to 80 people, and will be held at HOTA’s onsite restaurant on the Gold Coast. The duo will craft a four-course dinner showcasing local Australian ingredients with paired wines.

Magazine 246
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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

Events 203
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien

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We’ve Made Life Easier for 1 Million Restaurant Pros

7 Shifts

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Why hotels benefit from a proactive approach to reputation management

eHotelier

It’s now possible for hotels to use digital communications technology to intercept guest requests and reviews as they appear. Hoteliers can use this technology to shape their reputation rather than allowing third-party review sites to define them.

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4 leadership tips from Donatos CEO

Fast Casual

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Raines acquires HP Hotels

Hotel Business

Raines , a fully integrated hotel development, management and investment company, has acquired HP Hotels , a full-service, third-party hotel management company, resulting in operational expansion throughout the Southeast and Southwestern U.S. The financial terms of the transaction are not being publicly disclosed. “Assets alone will not get Raines to where it needs to be as a company,” said Grey Raines, managing partner, Raines.

Marketing 124
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SEO for Bars and Restaurants

Modern Restaurant Management

If you run a bar or restaurant, you already know how important it is to have an online presence. But having a website or social media page isn't enough anymore. In today's competitive market, you must ensure your business can be easily found online. That's where SEO (Search Engine Optimization) comes in. Here are ten reasons why your bar and restaurant needs SEO: Boost Your Online Visibility Put your business on the map with SEO!

Events 191
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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!

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Updated EEOC Guidance Highlights ADA’s Impact on Employees with Hearing Disabilities

Workforce Bulletin

The U.S. Equal Employment Opportunity Commission (EEOC) recently published updated guidance titled, “ Hearing Disabilities in the Workplace and the Americans with Disabilities Act ” (the Guidance), explaining how the Americans with Disabilities Act (ADA) applies to job applicants and employees with hearing disabilities. The Guidance provides several new and updated examples regarding medical information employers may request and use, and reasonable accommodations for hearing disabilities that r

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After 10 Years, Lisa Vanderpump’s West Hollywood Restaurant Pump Could Close

EATER

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Bernard Hartzenberg appointed Executive Chef at Shinta Mani Wild

eHotelier

David Steyn, General Manager of Shinta Mani Wild has announced the appointment of Bernard Hartzenberg as Executive Chef for the all-inclusive luxury tented camp in the jungle of the South Cardamom National Park in Cambodia.

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What Victoria, British Columbia's Urban Biosphere Certification Means for Travelers

Travel Pulse Destinations

Victoria is the first urban destination in the United States or Canada to earn biosphere certification, a designation based on a rigorous assessment of a destination's sustainability efforts.

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How Hotels Can Differentiate Themselves From Short-Term Rentals and Gain Market Share

Lodging Magazine

Years ago, low interest rates inspired many people to buy homes and turn them into short-term rentals through platforms like Airbnb. As the short-term rental model rose in popularity, it created extra competition for hotels. Now that people are traveling more post-COVID, how can hotels differentiate themselves from short-term rentals and regain market share?

Marketing 119
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What Is the Carbon Footprint of the Restaurant Industry and How Can You Measure Yours?

Modern Restaurant Management

The restaurant industry is guilty of producing large amounts of carbon emissions in its quest to deliver delicious food and memorable culinary experiences for customers. From emissions released during the production of the ingredients, to the water used to grow fruit and vegetables, to the transportation emissions involved in the supply of ingredients – the carbon footprint associated with the resulting meal can be as much as eight kg of carbon dioxide (CO2).

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HB Exclusive: Wyndham partners with Minor League Baseball

Hotel Business

Wyndham Hotels & Resorts has stepped up to the plate and entered into a new multi-season partnership with Minor League Baseball. The deal makes Wyndham the Official Hotel Partner of Minor League Baseball (MiLB) with its loyalty program, Wyndham Rewards, becoming MiLB’s Official Hotel Loyalty Partner. “It could not be a better match of a partnership for Wyndham Rewards and our everyday traveler,” Dana Rosenberg, SVP, marketing, Wyndham Hotels & Resorts, told Hotel Business.

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Lord, We Are Doing the Double Down Again

EATER

The Double Down. | KFC KFC is bringing back its breadless fried chicken sandwich, and it’s 2010 all over again The Double Down was meant to sound like a prank. KFC first announced the sandwich, featuring bacon, cheese, and sauce held between two fried chicken filets, on April Fool’s Day in 2010. It was real and went on to become legendary in its absurdity and decadence.

Pricing 145
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What is the optimal distribution mix in a hotel?

eHotelier

Every hotel has an optimal distribution channel mix – meaning that channels are selected and managed in such a way that they will drive optimal profitability for the hotel in the long run.

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‘Mr. Airlift:’ Jamaica’s Donnie Dawson To Retire After 40 Years With The JTB

Travel Pulse Destinations

After 20 years as Deputy Director of Tourism for the Americas for the Jamaica Tourist Board – and 20 years before that as a California-based regional manager – Donnie Dawson has announced that he will retire later this year.

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Banyan Tree Management Relaunches as Aperture Hotels

Lodging Magazine

ATLANTA—Officials of the former Banyan Tree Management announced that the company has relaunched as Aperture Hotels. The new company will continue to provide hotel management services but with an eye on expanding its third-party management portfolio and possible management company mergers and acquisitions. “Historically, we have been seen almost exclusively as an extension of Banyan Investment Group, providing services only for their portfolio,” said Charles Oswald, president and CEO, Aperture H

Magazine 115
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QSR Brands Can Leverage Technology to Overcome a Recession

Modern Restaurant Management

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive.

Pricing 171
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8 restaurant tech trends you can’t Ignore in 2023

Fast Casual

Jenifer Kern highlights eight trends that restaurant operators need to embrace in a rapidly progressing digital world where efficiency is no longer an easy equation.

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A Kroger-Albertsons Merger Would Be Bad for Almost Everyone

EATER

Kroger and Albertsons own more than 5,000 supermarkets across the country. | Elijah Nouvelage/Getty Images Why a coalition called Stop the Merger plans to “fight like hell” to prevent it It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. Together, these two corporate behemoths own more than 5,000 supermarkets across the country, including regional chains like King Soopers, Harris Teeter, Safeway, Ralphs, and Vons, and now they’r

Pricing 131
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How to increase direct bookings through personalization with Juanjo Rodriguez

eHotelier

In this episode, we discuss how to use personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network.

Book 289
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Resort Casinos Likely Scuttled Under Amended Bermuda Legislation

Travel Pulse Destinations

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Starting Young

Lodging Magazine

What initially inspired you to get into the hospitality business? Having the opportunity to make people feel home away from home. At a young age I knew the hospitality industry was the career path for me. Coming from Caribbean roots hospitality has always been more than a driver for a growing economy, it’s also been a cultural bridge. Hospitality allows us all to share and learn from each other mending the gaps in our differences. […] The post Starting Young appeared first on LODGING Magaz

Magazine 116
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How to use Artificial Intelligence in the Hospitality Industry

Revfine

As computer technology has advanced, artificial intelligence has become more reliable, enhancing its standing within the business world. Indeed, hospitality companies are increasingly using AI to carry out customer service tasks, which are especially important within hotels and resorts. In this article, you get a closer look in which way artificial intelligence is revolutionising the The post How to use Artificial Intelligence in the Hospitality Industry appeared first on Revfine.com.

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Expedia, Kayak first to create plugins for ChatGPT

PhocusWire

ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future.

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I’ve Had It With Stunt Ice Cream Flavors

EATER

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

Marketing 130