January, 2022

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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key. However, between staffing shortages, high customer expectations, and pent-up demand due to the ever-in-flux restaurant landscape, it’s more int

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How Top Multi-Unit Restaurants are Using Tech to Grow

7 Shifts

Leading multi-unit restaurant brands are using technology to scale. Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. You get to serve more people your brand of hospitality, and provide more people with jobs and careers.

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Is the ‘Future of Food’ the Future We Want?

EATER

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see wha

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The true cost of food and the pillars of sustainable gastronomy

EHL Insights

Reducing food waste is a global, multidimensional challenge, but what can hotels, restaurants and hospitality schools specifically do to be more mindful of its role in educating the future generations? Addressing the food waste challenge requires both a paradigmatic change toward food and a swift change in how food waste is managed in businesses and educational institutions.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How To Enhance Customer Experience With A Table Ordering App

The Restaurant Times

We are a generation that has practically no patience; we don’t want to be kept waiting, especially when it comes to eating out. The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

More Trending

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How to Build Customer Trust with QR Codes

Modern Restaurant Management

QR code usage has surged throughout the pandemic. According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

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Is There Life After Restaurants?

The Restaurant Manifesto

The pandemic took my job, but it also restored my sanity. The post Is There Life After Restaurants? appeared first on The Restaurant Manifesto.

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The Coolest Place to Drink Is Your Local Bookstore

EATER

Wild Child in Somerville, Massachusetts | Carlie Febo. New takes on the classic college-town genre offer guests the chance to curate reading lists, sip natural wines, and eat great food A bookstore with a bar is easily one of mankind’s best inventions, up there with polar fleece and those potato chips that taste like ham. There’s usually a big chair, and if you do it right, you can read for hours while sipping a coffee or a glass of wine.

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3 ways to fix the hospitality labor shortage & welcome back employees

EHL Insights

On November 22, 2021, EHL hosted the International Advisory Board (IAB) conference on campus. This was the first IAB meeting on-site in two years. Their two days were packed with presentations from faculty members, students and workshops on pressing topics in the hospitality industry. One such workshop, entitled ‘Employability Skills in the 21st Century: A Post-Covid-19 Reflection’, was hosted by Dr.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How To Start A Waste-Free Restaurant In The USA

The Restaurant Times

Globally, food waste generates 4.4 Gt of CO2e annually, accounting for 8% of GHG emissions. This is one of the reasons why food waste has been gaining momentum over the past few years. In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Around 1.4 billion tons of food is wasted across the globe every year, which represents nearly 1/3rd of global food consumption.

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10 Restaurant Customer Service Ideas That Increase Loyal Guests

Eat Restaurant Management

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive interns asking people if they’d like dessert after the main course and make a mint. The outcome depends on the quality of your restaurant customer service.

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Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

It may not look like it at first glance, but every interaction you have with your guests generates data. From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

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Will Food Trucks Outpace Traditional Diners in Popularity?

Restaurant Engine

Food trucks are on target to outpace traditional diners in popularity. Did you know there are nearly 33,000 food trucks in the United States? What’s more, the food truck industry’s market size has grown by an average of 6.6% each year from 2016 to 2021. This might lead you to ask, “Will food trucks outpace traditional diners in popularity?”. In this article, we look at the rise of the food truck and uncover if food truck trends will continue to grow.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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A Sunny Key Lime Cake Recipe to Chase Away the January Blues

EATER

Celeste Noche/Eater. Bright, bold, and easy, this cake is a delicious way to combat both the weather and post-holiday baking fatigue I don’t think I’m alone in declaring January to be low on the totem pole of “favorite months.” By now, the post-holiday blues have set in, the weather is cold and gray (and snow doesn’t seem quite as magical), and there’s not too much to look forward to on the calendar year for a while (Valentine’s Day doesn’t count, in my opinion).

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Virtualization and diversification: looking beyond the hotel bed

EHL Insights

Since the turn of the twenty-first century, "technology" has been the buzzword that’s been said to death – and it’s not going anywhere anytime soon, if ever at all. In the hospitality industry, technology had once been vilified by some as the harbinger of doom to the sacred ‘human touch’. Hence, the big question, how can machines create personable experiences?

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Dark Kitchen Startup Success Stories Every Restropreneur Must Know

The Restaurant Times

2020 has proven to be a year full of surprises, as well as the beginning of a new age of fashion trends. One of these is the emergence of dark kitchens, which will undoubtedly be around for a long time. Dark kitchens are quickly replacing restaurant home delivery as the preferred ordering-in option for a growing number of consumers. The most advantageous aspect of dark or cloud kitchens is that it has provided small businesses with an opportunity to enter and test the market.

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Origin raises $5M for membership-based trip-planning app

PhocusWire

Origin's travel curators have local expertise and use machine learning to help travelers find, plan and book their trips, including flights, accommodation and experiences.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Deafness in Foodservice

Modern Restaurant Management

Although not produce related, our team is involved in foodservice and having a child working in the industry, I learn insights that reach beyond produce. In recent years this includes the challenges that a deaf / hard of hearing individual experiences in foodservice with the progression of hearing loss my daughter is experiencing. It is our hope that in sharing these challenges, that our industries can glean insights so they can be more inclusive to the talent within the deaf community and provi

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Improve Your Food Service Bottom Line with These 7 Financing Solutions

Restaurant Engine

Pay attention to all of your costs when looking at food service financing solutions. What is your bottom line ? The dictionary says the bottom line is the final result or outcome. This is ultimately the sustainability of your restaurant. This also refers to the last line on your restaurant’s balance sheet – where you show profit and loss and your net operating income.

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Who’s Really Behind Joanna Gaines’s Perfect Peanut Butter Brownies?

EATER

The New York Times credits the “Fixer Upper” star for this transcendent peanut butter and chocolate combination, but both the comment section and Gaines herself say otherwise It is important that I begin by assuring you that Joanna Gaines’s brownies are delicious. More than delicious, actually, they are perfect. Like some of my favorite pastries, they benefit from a slight chill, which in this case further defines the layers; the frosting becomes like a hardened chocolate shell, the peanut butte

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Postcards from the Galapagos Islands: Do the fittest really survive?

EHL Insights

When thinking of the Galapagos Islands the first images that we may conjure up are of giant tortoises, marine iguanas, sharks, beautiful tropical beaches, and a laid-back lifestyle where troubles of the outside world are non-existent and one’s daily ‘responsibility’ is to swim with the dolphins. This could have been the case in the past, but not in 2020!

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Dagmar Symes On How The Restaurant Business Is Evolving In Saudi Arabia

The Restaurant Times

Starting her career with the leading hotels of the world, Dagmar previously worked in various luxury properties in France, Switzerland, and her native Germany. Her first General Manager position was at Hotel Chateau Grand Barrail in Saint Emilion, France. She then spent 12 years in a managerial capacity in the luxury jewelry business and worked in flagship stores of renowned brands such as BVLGARI and Louis Vuitton in France and Germany where she held the position of Marketing Director, before r

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Sounding Off: Collaboration is key to enabling decentralized tech

PhocusWire

It's a tremendous leap to consider, but that spirit of teamwork during the pandemic could be the framework that all of those with a vested interest will use to move things forward.

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Five Restaurant Accounting Tips for Non-Accountants

Modern Restaurant Management

We all know that being a restaurant manager is tough. When we think of a restaurant manager, we think of common traits such as a high-energy, service-oriented individual with strong people skills who can stay calm under immense pressure. While strong accounting skills may not be at the top of what comes to mind, every good restaurant manager must have at least a basic knowledge of accounting to be successful.

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Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

It’s easy to feel discouraged when something doesn’t work out, but if you take a step back and analyze the reasons for your failure, you can start again with a fresh perspective. Why do restaurants fail? “ Around 63% of restaurants close within their first year and 85% don’t last more than five years “ This sounds like the thing that’s stopping you from getting into the restaurant business, but maybe it’ll be easier than you think.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i