June, 2021

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How Restaurant Owners and Managers Can Reduce Workers’ Comp Liability Around the COVID-19 Vaccine

Modern Restaurant Management

As the owner of my own company, a lot of work, research, and tension has accompanied our reopening plans. While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees.

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15 Restaurant Metrics to Know and How To Use Them

7 Shifts

Business is often a game of numbers, and restaurants are no exception. And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed.

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Pellet Ice Is Extremely Overrated

EATER

This drink would be so watery and unsatisfying | Shutterstock. It’s the worst kind of ice, so why is it everywhere? Editor’s note: The following is the — frankly, wrong — take from one Eater writer. There was internal disagreement on the staff, but we decided to publish to promote dialogue and open communication. Every once in a while, a food opinion will proliferate so fast and quietly that one day you look around and it’s everywhere.

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10 things you need to know before starting a restaurant remodel

OpenTable

If your restaurant has been open for 10 years and business is good, that’s something to celebrate. But at some point in the… The post 10 things you need to know before starting a restaurant remodel appeared first on Open for Business.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Why the Hospitality Industry Needs More Creative People?

EHL Insights

If you’re a creative person, you might think that a career in the hospitality industry would put an end to your inspiration and ideas. It might seem like an industry of staying within the rules and limitations. Maybe you would need to save your creativity for your hobbies. But the truth is, creative minds are an asset to the hospitality industry. People with outside-the-box thinking and unique ideas are able to thrive in this industry and help their employers improve how business is done.

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Why Restaurants Should Lean Into Loyalty Programs As a Way to Increase Direct Sales

Modern Restaurant Management

In the midst of the COVID-19 pandemic and the resulting restaurant shutdowns, online ordering has become the go-to method for many customers. As a result, restaurants have turned to third party delivery providers in order to help meet the growing demand for off-premise orders, but these providers are cutting into restaurant’s razor thin profit margins.

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[New] 7shifts Hiring Tools to Help Get Through the Labor Shortage

7 Shifts

If you're having trouble finding great people to work in your restaurant, you're not alone. There is a labor shortage impacting the restaurant industry, which has made the already difficult task of hiring even more challenging. Over the course of the pandemic, some restaurant workers found jobs in new industries, left their cities, or are looking for something new.

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If Restaurants Can Build a Sidewalk Shed, They Can Accommodate Disabled Diners

EATER

Glenn Harvey. Restaurants have a storied history of neglecting ADA guidelines. As they reopen post-pandemic, there’s even less excuse for them to do so. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Ever been to a restaurant that shares your name?

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We Can’t Spend Our Way to a Restaurant Recovery

The Restaurant Manifesto

The public wants to get back to normal but the industry should dictate how we heal. The post We Can’t Spend Our Way to a Restaurant Recovery appeared first on The Restaurant Manifesto.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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5 Simple Email Marketing Ideas For Restaurants

Eat Restaurant Management

Email marketing has always been a hot topic in the restaurant industry. A lot of restaurateurs believe that it’s only effective for industries like tech and is not worth investing time and effort into. Due to this, only 26% of businesses selling to consumers end up using email marketing.

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Why Is Good Kitchen Layout Important For Restaurants?

The Restaurant Times

A good kitchen layout holds great importance for restaurants. It facilitates streamlined production and provides efficient workspaces to the staff. While it’s true that a restaurant’s success comes from the quality of the chef’s cooking, a lot also depends on a functional kitchen, efficient management, and streamlined operations. A restaurant layout greatly determines a restaurant’s efficiency and success.

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Four Ways Restaurant Owners Can Regain Guest’s Trust

Modern Restaurant Management

The world is slowly reopening. Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. During shut-downs, many restaurants were forced to move operations to carry-out and delivery only, but as the world begins to reopen, restaurants will need to figure out how to rebuild customer confidence around indoor dining operations.

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Five Signs You Need to Update Your Enterprise Tech Stack with 7shifts and Qu POS

7 Shifts

For many restaurant owners, growth is the ultimate goal—beyond the second and third locations and into the 50s and 100s. If you're lucky enough to scale to that level, the day-in and day-out tasks change significantly. With that growth comes new challenges. Running one store is hard enough—let alone 100. Unless you can multiply yourself, the only way to run an enterprise-level restaurant operation is by leveraging your technology stack.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The 20 Essential St. Louis Restaurants

EATER

You can’t miss it | photo.ua / Shutterstock. Where to find mind-blowing sashimi, a Korean crab boil, and cracker-crust pizzas in Missouri’s glorious gateway city. For the last 10 years, St. Louis restaurants have seen an almost exponential uptick in national food media attention. Local chefs have been featured in major food magazines. Area restaurants have popped up on cable food programs.

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ESG in Hotel Real Estate: Systemic solutions for a systemic problem

EHL Insights

The United Nations Environment Programme (UNEP) reported that in 2019, emissions from building operations had reached record-high levels and estimated that direct building carbon emissions must be halved by 2030 in order to reach 2050 net-zero targets. Meanwhile, from the hotel sector’s standpoint, the situation is not anymore rosy: as the industry’s global footprint continues to grow rapidly, hotels will need to reduce their absolute carbon emissions by 66% by 2030 and 90% by 2050 , to avoid a

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A Guide To Social Media Marketing For Restaurants

Eat Restaurant Management

With a whopping 4.33 Billion active users, social media is slowly taking over the world. To put it into perspective, that constitutes 91% of the total internet users across the globe. Given that this number has gone up by 13% in the last year, it’s safe to say that social media marketing is here to stay.

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Uncovering The Secrets Of A Successful Franchise Leadership With Queensway Coffee Houses

The Restaurant Times

Shakeel Jivraj is Head of Operations at Queensway Group, a family business founded in 1973, by his Grandfather, Nurdin Jivraj. Its portfolio includes hotels, coffee houses, restaurants, residential properties, and a private member’s club. Queensway Group runs brands like KFC, Starbucks, Point A Hotels, Montagu Place, Ibis Styles, and the Sloane Club.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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SEO Tips to Help Restaurants Vault into the Google Six Pack

Modern Restaurant Management

Finding a restaurant today is typically accomplished by typing in search terms like “Italian restaurant near me.” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Understandably, the top six search results are the most coveted rankings for any business and are commonly referred to as the Google Six Pack.

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Increasing Your Restaurant Delivery Profits

Restaurant Engine

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Today’s diners want convenience. They don’t want to worry about going somewhere to pick up food – they want you to bring it to them.

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In LA’s Chinatown, New Restaurants Face Sharp Opposition From Community Advocates Over Gentrification Fears

EATER

Wonho Frank Lee. In addressing the forces of gentrification through Instagram, a grassroots organization sparked thoughtful discussion and action among restaurateurs [link].

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5 ideas for sustainable hospitality development

EHL Insights

For years sustainability was a throw-away line in company reports. Today things are very different. The Covid-19 pandemic has shown exactly how a global catastrophe can play out, bringing the concept of climate change much closer to home. But even before that there were signs with things like the Paris Agreement that the world couldn’t keep sleepwalking to disaster.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Kimpton Hotels & Restaurants provides ‘ridiculously personal experiences’ with OpenTable

OpenTable

Hospitality is at the heart of many restaurants’ ethos—and for Kimpton Hotels & Restaurants it’s the… The post Kimpton Hotels & Restaurants provides ‘ridiculously personal experiences’ with OpenTable appeared first on Open for Business.

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Limited Menus: An Ideal Way to Cut Costs and Boost Restaurant Sales

The Restaurant Times

Creating a menu is a crucial task for dining establishments. Deciding on what all to include in the menu can be tricky. However, a bigger menu is not always better. In fact, it is advisable to keep the menu short from the point of view of controlling operating costs and improving customer experience. As revealed by a research study conducted at Columbia University , a limited menu having fewer options eases the process of decision making for the customers.

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How the Restaurant Industry Can Harness Technology to Improve Accessibility and Inclusion

Modern Restaurant Management

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology.

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Grow Your Restaurant Revenue with the RevPASH Formula

Eat Restaurant Management

Are you using your dining space to its full potential? One way to answer this question is to look at revenue metrics, like average check size or total sales. The problem though, is that they don't take seat occupancy into account.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i