June, 2020

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Best Practices for Launching Online Ordering

Modern Restaurant Management

Restaurants are facing new and evolving challenges resulting from today’s complex circumstances. Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous.

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After Rushing to Reopen Amid COVID-19, States Restrict Bars and Restaurants Once Again

EATER

Photo by Ronald Martinez/Getty Images. As coronavirus cases spike, Texas, Florida, and Idaho are among the first states to restrict restaurants and bars a second time As more states allow restaurants and bars to offer outdoor or limited capacity indoor, dining, the country has seen a massive spike in COVID-19 cases. It’s not quite a second wave — the first wave never ended — but the rising cases almost directly coincided with the reopening of businesses.

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Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

7shifts’ 150+ employees come from various backgrounds and have worked in numerous industries—from video game design to healthcare. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Not only do we have a dozens of employees with previous restaurant experience, but we also have numerous team members who used 7shifts in their previous rol

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Operating Efficiency of Domino’s Pizza Tantamount to Google

Restaurant Engine

Domino’s Pizza (NYSE: DPZ) went public in 2004, and it has delivered a superior return to its shareholders, better even than Google (NASDAQ: GOOGL). “It’s pretty amazing,” said Joe Weisenthal. “The basic idea is that both Domino’s Pizza and Google went public around the same time. I think it was 2004. And if you look at the chart, they basically had a pretty similar trajectory.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Stop Lionizing White Restaurateurs Like Danny Meyer

The Restaurant Manifesto

It’s time to reconsider our blind faith in white restaurant owners as the standard bearers of the hospitality industry. The post Stop Lionizing White Restaurateurs Like Danny Meyer appeared first on THE RESTAURANT MANIFESTO.

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Post-COVID19 Restaurant Marketing Themes to Help Your Business Bounce Back

Modern Restaurant Management

As we begin to assess the realities of the Post-COVID19 (CV) world, businesses everywhere are facing an unprecedented challenge: how to survive and maybe even thrive amid this extraordinary "new normal." Restaurants and the entire hospitality industry are at the forefront of this challenge. Even as lockdown restrictions are eased, it's likely to be a long time before the dining experience returns to anything resembling the previous norm.

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Reclaiming Indian Food from the White Gaze

EATER

Shutterstock. The same food I was teased for as a kid has become gentrified and endorsed by Goop. Now, I’m using my cookbook to change the narrative. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. First-time writer?

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How Ani Ramen Gave Back During COVD-19 (#BeAwesomeFeedSomebody)

7 Shifts

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

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Robert Irvine, Host of Restaurant: Impossible, Speaks Candidly to Restaurateurs

Restaurant Engine

“Trying to get consumer confidence back—that is the biggest problem we have,” begins Robert Irvine, television host of Restaurant: Impossible. Reporters interviewed Irvine on national radio this week, asking him to advise restaurant owners on best practices during the pandemic. Irvine is a celebrity chef and host of seven seasons of Dinner: Impossible as well as 17 seasons of Restaurant: Impossible, both on Food Network TV.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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30 Best Restaurant Marketing Strategies (2020 Updates)

Eat Restaurant Management

Restaurant marketing has become much more complicated in the past few years. Those in charge promotions and generating new business at restaurants face both tough and interesting challenges. People looking to fill their stomachs now have a dizzying array of possible options, and restaurants must compete for customer attention beyond location.

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How Dark Kitchen Businesses Can Recoup Their Start-Up Costs and Reach Break-Even Faster

The Restaurant Times

As a restaurant owner, it is vital to do proper financial planning and know the break-even for your restaurant. Irrespective of the format, most restaurants fail not because of the food or services; they fail because of poor financial planning. Proper financial planning gives your restaurant enough liquidity to establish a successful business. With less capital expenditure, low initial setup costs, minimal staff, and equipment requirements, the dynamics of dark kitchens are more favorable than a

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COVID-19 Is an Opportunity to Differentiate Your Restaurant Brand

Modern Restaurant Management

Focusing on customer experience may seem like a luxury for restaurateurs struggling to keep their doors open, but it may prove to be the difference between those that survive and those that get added to the list of tragic COVID-19 business casualties. I have seen firsthand how this is playing out. As COVID-19 cases were waning and businesses began to reopen, I took a short beach vacation with my family.

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Ohio Taco Chain Employees Walked Out When Asked to Fill Mass Order for Law Enforcement

EATER

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. | Condado Tacos [Official photo]. A worker at the Condado Tacos in Polaris says they were uncomfortable filling the order at a time when there are nationwide protests against police brutality A Condado Tacos in Columbus, Ohio, came under scrutiny on Monday after social media posts alleged that the chain’s suburban Polaris location had filled a large food order f

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Summer Party Ideas: 7 Safe and Festive Ways to Host a Small, Outdoor Gathering

BizBash

Want to host a small gathering this summer? Follow these best practices to keep your guests safe and socially distanced.

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5 Benefits of Promoting Your Restaurant on Instagram

Restaurant Engine

Restaurant competition is fierce. Why? There are only so many diners to go around, and restaurants are often after the same pool of diners. So, how do you stand out? Get creative with your target audience on Instagram. In this article, we look at 10 benefits of promoting your restaurant on Instagram. See how you can capture the 90% of guests who research a restaurant online before actually visiting. #1: Instagram is Cost Effective.

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How to Turn Your FOH Staff into Delivery Drivers

7 Shifts

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. The first option is to use a third-party delivery app like UberEats and Doordash, and while they’re great options to increase your restaurant’s reach, they are known to charge a large percentage of the total bill—often upwards of 20-30% in order to

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One Restaurant Concept, Many Names: Delivery-Only Restaurant Defy Traditional Definitions

The Restaurant Times

The coming of a new age no-dine-in restaurant concept has caught everyone’s attention in the restaurant industry. This unique restaurant format lacks physical space, requires no hefty capital investments, operates on bare minimum restaurant rentals, and relies only on delivery orders. Known for its simplicity and cost-effectiveness, it is an ideal platform for food entrepreneurs to enter into the restaurant segment and establish a foothold in the market.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Outdoor Is the New Indoor

Modern Restaurant Management

January is well-known for being a reset month. A time to recover from back-to-back holiday parties and festive gatherings. A time to act on resolutions and look ahead with great anticipation to all that is possible in the new year. In the restaurant business, this also means a dip in sales, but restaurateurs are mostly undaunted. It’s the perfect slow-down to tweak recipes and menus, do some deep cleaning, or consider fresh ways to change up the customer dining experience.

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Report Finds Over 50 Percent of Restaurants on Yelp Have Closed Permanently

EATER

Shutterstock. Plus, goodbye to the Costco sheet cake, and more news to start your day But for those that are open, fondue is questionably popular. Yesterday, Yelp released an Economic Impact Report , detailing the changes that restaurants, retail, and other industries have undergone because of the pandemic and the Black Lives Matter protests. And for restaurants, it’s a dire outlook.

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Safety First: Welcoming Restaurant Employees Back

Modern Restaurant Management

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining.

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This is How the Restaurant Industry Will Flourish Post-COVID-19

Modern Restaurant Management

Over the past few months, the world has had to deal with a phenomenon it really never expected. The disruption that the COVID-19 pandemic spread across the world has changed consumers’ lives, and its fingerprints will remain for a long time. Consumers have had to alter their lifestyles and the way they think, down to their most basic habits – including thinking twice before daring to order food.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Here's some of their advice. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations.

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How Restaurant Operators Can Optimize their POS Investment in the COVID-19 Environment

Modern Restaurant Management

There have been many industries that have had to adjust to the new reality of COVID-19, but likely none have been more dramatically impacted than the restaurant industry. Restaurants are slowly reopening to an entirely new set of business circumstances including a laundry list of state mandates, a wary public, and an economic hangover. There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operator

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Local Spotlight: How COVID-19 Affected One Restaurant

Modern Restaurant Management

Bryan Mecozzi owns Black Iron Bystro, a semi-casual, eclectic restaurant located just south of Buffalo in Blasdell, New York. When the COVID-19 pandemic hit, Mecozzi suddenly found his business and his employees’ livelihoods on the line. While he didn’t know if he’d eventually have to close his doors indefinitely, Mecozzi did know that he wasn’t ready to give up on the successful business he had built.

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Unique Challenges and Considerations for Restaurants As They Reopen Their Doors

Modern Restaurant Management

As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Business as usual is a thing of the past! In what already was a difficult business in which to succeed, restaurateurs will have to navigate the unchartered waters of surviving during a pandemic and its aftermath, as we slowly return to business.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i