February, 2022

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How Sizing Up The Competition Improves Your Business Plan

Modern Restaurant Management

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Research, in this case, involves visiting, eating at, and making copious notes about the other restaurants in your area.

Pricing 229
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The 10 Best Bits of Advice We Heard on Season 1 of the Restaurant Growth Podcast

7 Shifts

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits.

Training 179
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For the Love of A1

EATER

To me, A1 sauce evokes a steak-and-eggs morning at the diner with my father The first time I had A1 sauce was at a tiny Glendale, California diner tucked into a strip mall: Toasted Bun, like a typical Anytown, USA restaurant, had dusty mini blinds, formica laminate tabletops, tan vinyl booths, a waist-high counter, and sassy waitresses. My father, a Korean-born, Brazilian-raised former coffee farmer who became a mortgage banking executive, loved eating American breakfast there every week before

Marketing 134
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How Forgivable Is Bad Service During A Pandemic?

The Restaurant Manifesto

A prominent restaurant critic provides a template on how not to behave when you leave disappointed. The post How Forgivable Is Bad Service During A Pandemic? appeared first on The Restaurant Manifesto.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Sustainable Business Practices vs Business Recovery

EHL Insights

In the current business context, most hospitality organizations are finding themselves wanting to strike the right balance of "building back better" without jeopardizing a speedy recovery and keeping sustainable business practices at the heart of it all.

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Modern Restaurant Design Trends Shaping the Industry

Modern Restaurant Management

The past few years have been critical for restaurants as owners and operators have had to quickly adapt and modernize alongside the changing climate and consumer demands. It has been a roller coaster for restaurant management as challenges like staffing shortages and mask mandates have made it difficult to keep business alive and thriving. While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene

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We've raised $80MM to build more great products for you, our restaurant partners

7 Shifts

Today is a big day for us, but an even bigger day for our restaurant partners. We've raised $80MM in new funding led by Softbank with continued support from Ten Coves Capital and Enlightened Hospitality , the fund affiliated with Danny Meyer's Union Square Hospitality Group. With these new funds, I'm tremendously grateful to be able to accelerate our mission— to simplify team management and improve performance for restaurants.

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NFT Restaurants Are Here, and Yes, They’re Confusing

EATER

NFT restaurants are dining clubs for the metaverse. But also sometimes IRL. Got it? Just weeks before Christmas, with the restaurant industry reeling again from the omicron variant, chef Tom Colicchio was tweeting about penetrating the metaverse. In a series of tweets, he announced CHFTY Pizzas , a new NFT (non-fungible token) venture with Top Chef alum Spike Mendelsohn.

Events 129
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If Your Restaurant Doesn’t Have an App, You’re Losing Revenue

Restaurant Engine

A restaurant app can help you build your revenue and reach more customers. More than 80% of mobile phone users search for restaurants in mobile apps. This begs the question, “Does your restaurant have its own app?”. If the answer is “no,” then it’s time to consider it. Your customers are ordering online, now more than ever before. You want to reach them where they are while also providing them ease of access.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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What makes an effective digital marketing strategy and how to craft one?

EHL Insights

Over the past decades, marketing practice has increasingly focused on creating online interactions between organizations and their consumers. This shift is spurred by multiple developments, such as the growing internet penetration , the increasing sophistication of devices, as well as the greater connection speed that network technology offers. The increasing relevance of digital marketing is underlined by the significant increase in spending on digital advertising, which is estimated to grow fr

Marketing 115
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Startup Stage: Places Dot adds AI to content problems in experiences

PhocusWire

Places Dot provides well-crafted answers to all content related problems: what, how, why, where. From generation (content) to justification (insights) to deployment (platforms).

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases.

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How to Get Multi-Unit Employee Scheduling Right the First Time

7 Shifts

You pop by your flagship location to find staff scrambling, working two shifts at the same time. Understaffed, again. So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Your drive-thru location? Perfectly staffed, and you're under target with productivity through the roof—a perfect schedule. You wish every location could be like that.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Here Are the 2022 James Beard Awards Restaurant and Chef Semifinalists

EATER

James Beard Foundation. Check out the full list Today in a press release , the James Beard Foundation revealed the semifinalist nominees for the 2022 James Beard Awards. At a glance, the list appears to be one of the most diverse — across race, gender, geography, styles of service, and styles of cuisine — in the foundation’s history. There are some new categories this year , meant to address the findings of an extensive 2021 audit to address the longstanding biases baked into the awards process.

Catering 110
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6 Cloud Kitchen Myths, Debunked

Restaurant Engine

Looking to expand your market reach? Try a cloud kitchen. You may have heard about cloud kitchens (sometimes known as ghost kitchens or virtual kitchens). They are commercial kitchen spaces so food related businesses can use the facilities and services to prepare their dishes for delivery. This is different than a traditional brick-and-mortar location because it allows restaurants and food service businesses to create and provide their food without a lot of overhead.

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Top 10 global spa trends for 2022 designed to heal mind, body & soul

EHL Insights

The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2022. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.

Marketing 105
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Why Some Restaurants Fail In The UAE?

The Restaurant Times

UAE is one of the most lucrative food markets globally, primarily driven by cities like Dubai and Abu Dhabi, which are hotbeds for tourists and ex-pats. The influx of tourists is owing to the cultural diversity prevalent in the country, leading to the restaurant industry’s growth. The country can cater to everyone’s food fantasy with its wide range of cuisines.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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How Email Marketing Can Boost Your Restaurant Brand

Modern Restaurant Management

Many business owners believe that emailing is an obsolete form of marketing. But that couldn’t be further from the truth. Even for a unique niche like restaurants, the power of email marketing can boost brand awareness and ROI. Paired with features like a striking restaurant logo and using a color palette so your brand is easily recognized, emails can help you get the customers you’re after.

Marketing 219
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Predictive Scheduling: What It Is and How To Implement With Success In Your Restaurant

7 Shifts

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant.

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The Very Capitalist History of the American Coffee Break

EATER

Wonho Frank Lee. The best part of waking up. is getting energized for a long day’s work Today, we think of the coffee break, ideally, as a respite from our work day. It’s a chance to slow down, breathe in the scent of coffee beans, and enjoy a comforting hot or cold beverage that will give you the boost needed to make it until your 5 p.m. — or more realistically, 7 p.m. or 8 p.m. — clock-out time.

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How To Increase Your Restaurant Profit Margin

Eat Restaurant Management

Like any business, the main aim of running a restaurant is to gain profit. While there may be many goals behind opening a restaurant, the operations are always focused on earning a profit. If there is no profit, there’s no money, and eventually, there’s no restaurant. Keeping your profit margin high is the only way to ensure that your business survives.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Travel will go big and green in 2022

Smart Brief Hospitality

Major travel and hospitality companies are beginning the year with confidence as COVID-19 cases go down again and major tourist destinations lift travel restrictions. Businesses are already seeing trends and signs of what to expect for the rest of the year, many of which point to the industry going big and green in 2022. A tipping point Hilton , as one shining example, believes its third quarter will eclipse the peak of 2019.

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How To Tackle High Restaurant Failure Rates In The US?

The Restaurant Times

The restaurant failure rates are very high in the United States, so much so that only 40% of restaurants make it past the first year of inception. And only 20% celebrate their fifth anniversary. While many dream of opening and managing a restaurant, it soon becomes a nightmare. And rightly so, for it takes tons of patience, perseverance, and hard work to be a capable restaurateur.

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Top Tips to Show Appreciation for Your Employees This Year

Modern Restaurant Management

Q1 means another year of celebrating employees on a regular basis, and especially on their respective appreciation days. These acts of recognition go further than you may think. A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change.

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How to Make a Restaurant Employee Time Off Request Policy

7 Shifts

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Everyone gets sick, has family obligations, and - frankly - can benefit from time away from the job. In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an