July, 2021

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Why Cybercriminals Target Restaurants and How to Protect Yours

Modern Restaurant Management

Running a restaurant today is a challenging undertaking. Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Cybercriminals are a growing threat to virtually every industry.

Training 246
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How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

So you want to open up your very own coffee shop. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home.

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Forget Canning, and Get Yourself a Chinese Pickle Crock

EATER

The porcelain wonder uses a moat of saltwater to create a natural seal In the 1970s, archaeologists in China stumbled across the 2,000-year-old tomb of a noblewoman from the Han dynasty. Known as Lady Dai , she was surrounded by lavish clothes, jewelry, and the remnants of her last banquet. Among the haul she was taking into the afterlife was a collection of pickle jars and a thick manuscript of corresponding pickle recipes.

Workshop 145
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The Food Media Needs To Do Better

The Restaurant Manifesto

Restaurant critics and food writers are already back to promoting stale narratives. The post The Food Media Needs To Do Better appeared first on The Restaurant Manifesto.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Why Customers Love Smaller Menus

Restaurant Engine

You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. When it comes to the restaurant menu , many restaurant owners tend to think bigger and longer is better. While this may work for a few select restaurants, we want you to know smaller menus are often better for you and generate more revenue.

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How Restaurants Can Build Loyalty with Mobile Messaging

Modern Restaurant Management

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. This is no surprise given that mobile has now become the restaurant industry standard, especially as the pandemic accelerated the need for digital ordering technologies. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. were placed from a phone.

Download 221
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Danny Meyer on How to Hire the Right People For Your Restaurant

7 Shifts

How do the world's best restaurateurs hire their teams? We got a pretty good idea when we had the pleasure of hosting Danny Meyer in our office (virtually, of course!) for a fireside chat with 7shifts CEO, Jordan Boesch. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments , a growth fund that invests in hospitality companies.

Training 174
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Climate Disaster Looks Like Thousands of Boiled-Alive Mussels on a Beach in Vancouver

EATER

More than a billion marine animals, including mussels, died during the recent heatwave that swept across the Pacific Northwest | Alyssa Gehman. More than a billion marine animals died in the heatwave that swept across the Western U.S. and Canada last month. The climate crisis doesn’t exist in some hypothetical future — it’s already here. Tens of thousands of dead mussels lay along the coastline in Vancouver, British Columbia, boiled alive by the extreme heat wave that swept across the Pacific No

Events 145
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America Has A Chain Restaurant Problem

The Restaurant Manifesto

Reversing the domination of corporate food systems requires more progressive public policy. The post America Has A Chain Restaurant Problem appeared first on The Restaurant Manifesto.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How to Price Daily Dinner Specials for Best Results

Restaurant Engine

You want to price your daily dinner specials just right for repeat business. One of your diners’ favorite lines to hear from their server is, “Would you like to hear about our specials?”. You know that offering your customers specials is a terrific marketing tool. It increases customer loyalty and retention. It’s also a great way to try out new menu items to see if your diners like them.

Pricing 111
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Top 10 global spa trends for 2021 designed to heal mind, body & soul

EHL Insights

The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2021. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.

Marketing 105
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Hiring Professional Security to Protect Your Restaurant

Modern Restaurant Management

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? When trusting someone else to protect your restuarant, it is important to find the right firm for the job. There are a lot of choices in security firms but not all may be the right fit.

Training 209
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How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

You would think something as second nature to people as communication would be easy to manage in the workplace. After all, there are so many more pressing problems that need to be dealt with. Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Sun, Sand, and Spaghetti

EATER

For thousands of Dominicans in New York’s Washington Heights, the shores of Lake Welch in Harriman State Park are for family, friends, and giant pots of empaguetadas Before sunrise on summer weekends across the Bronx and Washington Heights, Dominican families pack vans with folding chairs, coolers, and canopies in preparation for a day at New York’s second-largest state park, Harriman, or Los Siete Lagos (the Seven Lakes), as it is often called.

Budgeting 143
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Rosita Lamberti on loyalty, resilience, and the celebrations ahead

OpenTable

With six Italian restaurants, Rosita Lamberti shares how the family restaurant group has been resilient and come out of the pandemic stronger than before. The post Rosita Lamberti on loyalty, resilience, and the celebrations ahead appeared first on Open for Business.

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10 Restaurant Patio Decor Ideas For Summer

Restaurant Den

Ah, summer. The days get longer, the nights get warmer, and the restaurant patios start opening up for the season. Warm, welcoming, and comfortable – on a summer evening, a patio is the place to be. Guests can kick back and relax, breathe in the fresh air, and enjoy the special ambiance that a patio […]. The post 10 Restaurant Patio Decor Ideas For Summer appeared first on Restaurant Den.

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Gourmet Tales Pioneers F&B Curation With A Unique Application of Food and Marketing

The Restaurant Times

Preet is an F&B brand conceptualizer, independent culinary tourism strategist & food curator for events, destinations, and food courts with more than 8 years experience of working in the hospitality industry. She has made a name for herself in the industry by creating concepts and strategies for multiple restaurants, bars, cafes, and food retail businesses.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Harnessing Data and Using Automation to Deliver a More Personalized Dining Experience

Modern Restaurant Management

Hold the pickles but double-up on mayo. Gluten-free buns, please. Supersize it – every time. We’ve entered an age where personalization is everything. As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app.

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12 Best Ways To Get Your Restaurant Noticed

7 Shifts

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. To help, we put together the ultimate guide to getting your restaurant noticed. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas!

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We Regret to Inform You That Van Leeuwen’s Kraft Mac and Cheese Ice Cream Is Very Good

EATER

Van Leeuwen [Official Photo]. It’s not just nostalgia or the enduring power of that neon-orange cheese powder. This gimmick is actually delicious. Most of the time, gimmicky food mashups are the definition of disappointing. While the idea of candy-flavored cheese or ice cream infused with the flavors of an everything bagel might be compelling to some, most people are so put off by the concept of such a bizarre combination that the idea of eating something that weird is off the table.

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Key Ski Industry Trends Influencing Demand in Swiss Ski Resorts

EHL Insights

The Swiss Alps have always been a popular tourist destination, with demand for reservations at ski resorts, restaurants, and other hospitality-oriented businesses in the mountains seeing a sharp increase in recent seasons.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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No-show diners by the numbers

OpenTable

Picture it: Saturday night. The restaurant is booked. But the best four-top sits empty, another reservation that never… The post No-show diners by the numbers appeared first on Open for Business.

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First Fiddle Restaurants Succeeds in Gaining Enterprise Control and Boosting Customer Retention with POSist

The Restaurant Times

First Fiddle Restaurants is one of the world’s largest F&B holding companies which operates some of India’s most iconic restaurant bars and 20+ brands with 35+ restaurants. Each brand has a unique product proposition. Be it The Warehouse Cafe, Plum by Bent Chair, Lord of the Drinks, each of the First Fiddle brands has a distinct story to tell and a great experience to offer to its customers.

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New Age Recruitment Marketing Channels for Today’s Competitive Restaurant Hires

Modern Restaurant Management

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. The talent acquisition funnel starts with building awareness, driving consideration, then interest before moving into traditional recruitment steps of application, interview selection, and hiring.

Marketing 209
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6 Trends that Will Define the Future of the Hotel Industry

Software Suggest

With changes in decision-making and purchasing power, the future of the hotel industry looks bright. However, the only way to see solid success is to embrace the inevitable changes. Looking for Hotel Management Software? Check out SoftwareSuggest’s list of the best hotel management software solutions. So, what can you expect in 2022, 2023, and beyond?

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i