August, 2022

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Another Employee Tool in the HR Shed

Modern Restaurant Management

In all my years in the restaurant/bar/hospitality industry, I have never run into the hiring situation that we are in today. I don’t have one customer in any state who has all the employees that they need. Some clients have 90 percent of the staff they need, but most are closer to 50 or 60 percent. As I have written in the past, the most important thing you can do is to hold on to the staff you have.

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17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you.

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GuestTouch & InnQuest Team Up to Create a Next-Generation Guest Engagement Platform for Modern Hoteliers

InnQuest

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

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6 Must-Have Hotel Reports That You Can Get in Your PMS

Soft Inn

It is essential for every business to have a set of reports, and so does the hotel business. No matter what size your hotel is, either budget hotel, boutique hotel, medium-sized hotel, or even luxury hotel, the reports should be helpful to keep track of the performance, incorporate with the business goals, and help you in making decisions.

Budgeting 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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‘Jiro’ and the Impossible Dream of Authenticity

EATER

Lisa Kogawa/Eater. When “Jiro Dreams of Sushi” hit Netflix 10 years ago, Jiro Ono’s approach was fetishized as the pinnacle of “authenticity.” Looking back now, though, what did that really mean? At one point while filming Jiro Dreams of Sushi , the decade-old documentary about master sushi chef Jiro Ono and his three-Michelin-starred restaurant Sukiyabashi Jiro, the camera’s focus wasn’t quite sharp enough on a prepared piece of tuna.

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How Gift Cards Can Help Restaurants Cope with Inflation

Modern Restaurant Management

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. As of April 2022, restaurants were still down 794,000 jobs – or 6.4 percent pre-pandemic employment levels.

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Creating a culture that attracts and retains with Danny Meyer

7 Shifts

How do you create a restaurant culture that attracts staff and retains them? We asked someone who's done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack , one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments , which invests in hospitality-driven companies across a variety of industries.

Training 148
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Bleisure Travel – How Can Hotels Make The Most Out Of This Trend

InnQuest

Searching for popular market trends to promote your hospitality business? You’ve come to the right place. Here’s a detailed breakdown of the importance of bleisure travel for hotels and how to attract more bleisure travellers to quadruple your business profitability. . In today’s post-pandemic scenario, work isn’t thankfully limited to the stereotypical office desks anymore.

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Cómo crear las mejores experiencias gastronómicas – una conversación con Oscar Medrano

The Restaurant Times

Sweet and Spicy es una empresa de servicios gastronómicos dedicada a los servicios gastronómicos con más de 20 años en el mercado. Hasta la fecha, han organizado más de 2000 eventos que cubren todo tipo de eventos culturales y sociales en las áreas de gastronomía y administración de empresas, servicio y etiqueta, negocios, etc. . La empresa se centra en proporcionar soluciones prácticas diseñadas para la clientela corporativa. .

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Amy’s Kitchen vs. Its Workers

EATER

Lille Allen/Eater. In June, a union filed nine Unfair Labor Practice complaints against an Amy’s plant in San Jose. By July, the company announced the plant would close. What really stood out to Ruby Luna about Amy’s Kitchen was the message. “They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee.

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What is the food service industry? All your questions answered

EHL Insights

From humble beginnings of guilds and roadside inns in the early middle ages over the first à la carte restaurant opening in France in the 18th century up until today’s multi-trillion dollar industry, food and beverage service industry has grown to become a major factor in shaping the world we live in. Influential restaurateurs and bar owners have a huge impact on consumption trends and can help shape the future of food.

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Achieving Restaurant Expansion and Growth During Uncertain Times

Modern Restaurant Management

Maybe more than any other industry apart from health care, restaurants experienced firsthand the economic trials of the COVID-19 pandemic. They lost business, closed for indefinite periods or even shut their doors permanently. My heart hurts for those restaurant owners and employees who still may not have gotten back on their feet. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction.

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Bar Inventory Checklist: Top 5 Things You Need For Success

Sculpture Hospitality

Inventory control is a key component of managing a successful bar. It ensures service runs smoothly, reduces waste, improves forecasting and purchasing, and increases the bottom line.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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8 Ways to Increase Sales with Signage

Restaurant Den

The right indoor and outdoor signage can help your restaurant business attract customers, spotlight specials, and potentially increase sales. But it’s not just a matter of slapping up a sign and waiting for customers to come. You must be intentional and strategic about the messaging and placement of every sign, whether it’s an attention-grabbing sandwich […].

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Why Web Accessibility Matters in Today’s Doorstep Delivery Food Service Culture

Restaurant Engine

Website accessiblity is key to succeeding at doorstep delivery. Food delivery has increased exponentially over the last few years, and it certainly looks like it is here to stay. People like the convenience of doorstep delivery, and in our culture of getting things when we want them, many people love the ability to order from their favorite restaurants at any time.

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The Unlimited Potential of Meat-Free Asian Cookbooks

EATER

Releases like Hetty McKinnon’s To Asia, With Love and Hannah Che’s The Vegan Chinese Kitchen give cooks a chance to tell specific stories To cook food that is Chinese and vegan is no new thing. As Hannah Che’s The Vegan Chinese Kitchen , due from Clarkson Potter next month , makes clear, plant-based cooking in China is rooted in tradition so long and so rich that what Che has put forth is just one branch of it.

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Becoming a greener restaurant in just two steps

EHL Insights

Do you want to become an eco-responsible restaurant but don't know what measures to put in place without interfering with your work? This article gives some basic steps to follow for implementing a greener approach in your restaurant in an easy and logical way.

Article 98
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Four Tips to Attract Seasonal Talent While Controlling Labor Costs

Modern Restaurant Management

Constant change — that has been the theme of the past several years, especially for restaurant businesses. When it comes to finding ways to stay afloat, many businesses have become exceptionally creative. However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business.

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How To Control Inventory In A Restaurant: Everything You Need To Know

Sculpture Hospitality

When you own or manage a restaurant, there’s a lot that you need to do and keep track of. From scheduling and training staff to prepping for service and getting dishes out, the list can seem never ending.

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8 Restaurant Management Apps To Use In 2022

The Restaurant Times

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance.

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Hotel Budget Plan: Are you Ready for 2023?

Xotels

No time to lose, next year is almost here. And a good plan isn’t made overnight. How far are you with your targets, budget, and plan of attack for next year? What REVPAR and GOPPAR do you need to achieve? Is your plan for next year complete, and does it describe all actions in detail? Does everyone on the team know what the objectives are and which steps to take to get there?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Building a Better Restaurant Bathroom

EATER

The bathroom at Detroit restaurant Union Assembly. | Gerard + Belevender /Eater Detroit. Restaurant bathrooms matter more than ever. But amid the quest for vibes and a good selfie mirror, where does function fit in? Going to the bathroom at Bluestockings, the worker-owned bookstore in New York City’s Lower East Side, was “an eye-opening experience” for chef Telly Justice.

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Hospitality Industry statistics to have on your radar in 2022

EHL Insights

The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing.

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Reduce Time Spent on Recruiting

Modern Restaurant Management

In a tight labor market, restaurants are struggling, with many reducing hours or even closing due to staff shortages. In a recent poll of restaurant managers and owners, LANDED found that two out of three are spending three or more hours a week on recruiting, and one in six are spending six-plus hours a week. With average restaurant staff turnover at 130 percent , this is not entirely surprising.

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How to Inventory Liquor in a Bar

Sculpture Hospitality

Maintaining a bar inventory is critical to ensuring you have a fully stocked bar to meet customer demand while reducing wasted product. It also provides insights and data so that you know exactly how your bar is performing and where to make improvements.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an