November, 2019

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Eight Ways to Fill Seasonal Positions Amid Record-Low Unemployment

Modern Restaurant Management

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. The problem is, as the holiday season approaches, we find ourselves in desperate need of seasonal workers. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

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The Six Most Common Franchise Problems (And How to Solve Them)

7 Shifts

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. Instead, these locations are franchised, meaning a company (the franchisor) allows an individual or group of partners (the franchisee or franchisees) to run a location of that restaurant under a certain operating agreement.

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5 Things to Avoid With Menu Pricing Strategy

MBB Hospitality

Now that you’ve decided to open up your restaurant, you’ll have to determine pricing for all the delicious items you’ll sell to patrons. The right menu pricing strategy is essential for attracting customers and establishing a reliable client base. It may be helpful to have a restaurant consulting specialist and bar consultant on your side when you’re setting prices for your foods and beverages since your prices have a direct effect on your profits.

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How to Forecast Hotel Revenue with Optimized Precision

Xotels Hotel Revenue Management

At XOTELS , it has been a while since we covered this topic on our hotel management blog, so I thought it would be good to have another look at forecasting in hotels. With reservation lead time changing in key markets we operate in, it is becoming more challenging to forecast accurately. And still, it is essential to give our operational departments a realistic financial outlook to run the day to day operations of the hotel as cost-effective as possible.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Manage Reservations at a Restaurant (In-Depth Guide)

Eat Restaurant Management

In the restaurant industry, table reservations are tricky to master; you want to accommodate as many walk-ins as possible, but you don’t want to make your loyal customers wait or feel unappreciated. Prioritize the latter, and you still face the risk of no-shows and latecomers. When reservations are mismanaged, it can throw off the check averages for an entire evening, which is why it’s crucial to focus on this aspect of your restaurant.

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The Five Biggest Marketing Mistakes Made by Local Restaurants

Modern Restaurant Management

The restaurant and hospitality sector is one of the largest industries in the world. As a restaurant owner, it’s important to know how to market your restaurant the right way if you’re going to survive in such a crowded and competitive marketplace. In this article we’re going to look at five marketing mistakes that many restaurant owners make and show you how to avoid falling into the same traps yourself. 1.

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[Study] Top 10 Most-Engaged States in America

7 Shifts

At 7shifts, it's a goal of ours to improve employee retention for restaurants, and for me, it’s more than just something we evangelize to restaurant clients—it’s something I embody in my work as a leader, and something our whole team strives toward every day. By providing tools to restaurants like our Engage dashboard , which quantifies team engagement with statistics about lates, picked up shifts, no shows, and more, managers can be proactive in employee retention and engagement.

Server 101
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How to Engage Your Employees in Sustainability

Modern Restaurant Management

Smart restaurant owners understand sustainability benefits their bottom line and customer base. if you’ve decided to get started, how do you get employees excited about sustainability too? Your employees will complete the majority of your sustainability actions. “But turnover!” I can hear you say. Restaurant turnover is legendary. In 2018, the National Restaurant Association listed it at almost 75 percent.

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How Cloud Kitchen Restaurant Trend Impacts $200B Online Food Delivery Space

Modern Restaurant Management

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. The evolution of cloud kitchens has been driven by consumer demand. Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online or

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Restaurants Can Take Advantage of the Voice Search Trend

Modern Restaurant Management

The number of consumers that start their purchase journey using a search engine is growing. For example, a study by Power Reviews in 2018 found that over 70 percent of consumers start their purchase journey on Amazon or via search engines. Importantly, voice search is becoming an increasingly popular way for consumers to find the information they need, quickly and often when on the go via search engines.

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Four Industry Trends to Boost Your Restaurant Business

Modern Restaurant Management

Growing your restaurant business means being ready for a shifting market. Demand for restaurant services is often dictated by the economic health of a region. When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. However, restaurant owners can expect significant staffing challenges and they will also likely need to update their technology strategies to meet consumer demand.

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Food Safety Never Takes a Holiday 

Modern Restaurant Management

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? From quick-service and fast casual restaurants tasked with accommodating busy holiday shoppers, to dining establishments on a mission to wow guests with an impressive holiday meal or catering order, many restaurants will experience a holiday rush t

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Famous Dave’s: A Quarter Century of BBQ Evolution

Modern Restaurant Management

Famous Dave's is one restaurant brand that evokes salivation satisfaction. Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Five Things You Need to Know About Restaurant Insurance

Modern Restaurant Management

Opening a restaurant can be a hectic undertaking, to say the least. Between obsessing over food and finances, one key consideration shouldn’t fall through the cracks—restaurant insurance. Having trouble deciding what kind of insurance your restaurant needs? Here are five key questions that will help you determine the type of coverage you might need.

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A Recipe for Success

Modern Restaurant Management

In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. Whether it is introducing a new menu that capitalizes on the poke bowl trend or publishing a cookbook with the “secret” recipes of your accomplished chef, restaurateurs are experts at coming up with creative ideas to generate buzz for their establishments.

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How Suggested Gratuity Can Increase Tips

Modern Restaurant Management

In the restaurant business your employees can become like a second family. You want to see your waitstaff excel in their positions and that means maximizing the revenue they bring in from tips. However, many types of customers can come between your employees and their 15 to 20 percent, including: drunk customers who forget to tip, customers from overseas who aren’t familiar with tipping customs in the U.S., cheap customers who will tip as little as they feel they can get away with, split c

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Organically Grow an Online Presence for Your Restaurant

Modern Restaurant Management

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Let’s Talk About Organic Growth. Just hearing the word "organic" in your line of work probably means big business, especially with the newfound focus and awareness of the nee

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Non-Admitted vs. Admitted Insurance for Restaurants, Bars or Taverns

Modern Restaurant Management

It is important for restaurant, tavern and bar owners to have the right insurance, however, there are so many different types of policies, and even when you zero in on what is needed, the options are often complex and difficult to compare. Let’s face it. You are in the hospitality business. You know food, drinks and how to deliver an entertaining night out.

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Four Communications Solutions to Fast-Food Turnover

Modern Restaurant Management

Panera bread loses about 100 percent of its workers every year, and according to Panera CFO Michael Bufano , that’s not unusual for the fast food industry. While the Bureau of Labor Statistics estimates that the turnover rate for the restaurant sector hovers around 82 percent, industry estimates are higher, with some restaurant chains experiencing a rate of 130 percent.

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Restaurant Weighing Scales Guide: Why You Need Them in Your Restaurant  

Modern Restaurant Management

The importance of restaurant weighing scales cannot be underestimated. These weighing scales are designed to take the guesswork out of food measurement and ensure controlled costs and better inventory management. There are several different types of restaurant weighing scales on the market, and each one is designed for a specific function. Let’s find out the types of restaurant scales and their uses: 1.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. What’s Important to Travelers. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Essential Social Media KPIs Every Restaurateur Should Measure

Modern Restaurant Management

Restaurateurs, if you are reading this article, it means that you are either sold to the idea of social media marketing or are already incorporating social media in your marketing strategy. But to assess the performance of your social media accounts in terms of lead generation, traffic to your website and brand exposure, are you measuring the right social media metrics?

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MRM Plant-Based: New Look for Veggie Grill and Plant-Based Pizza Toppings

Modern Restaurant Management

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Meatless Farm Goes to Restaurant Tables. The Meatless Farm Co. is partnering New York City restaurant Pomodoro Rosso. The iconic Upper West Side Italian restaurant will be the first in the U.S. to add Meatless Farm’s plant-based products to its menu.

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2019’s AB 5 Battle of California

Modern Restaurant Management

History was my favorite subject in school and is still one of my favorite subjects to read. History books often reference a military battle tactic known as scorched earth, when one side would burn down all infrastructure and resources as they retreated in order to prevent the advancing side from using them. In present day, the meaning has expanded to describe destroying economies and societies, and in fact, we’re witnessing it right now.

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The Dinova Power Table: Kim Hoeckendorf of Boston Market

Modern Restaurant Management

The Power Table is a symbol of diversity, unity, and empowerment. Once a quarter, Dinova will be setting the table and featuring food industry rockstars who wear many hats in their life roles; professionals, leaders, parents, mentors. This time, they are featuring Kim Hoeckendorf, Senior Director Off-Premise Sales at Boston Market. Hoeckendorf began her journey with Boston Market at the beginning of 2019 and came on as the Senior Director of Off-Premise Sales.

Marketing 101
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i