August, 2020

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COVID-19 Fuels Growth in Organic Food Options

Modern Restaurant Management

COVID-19 has indelibly changed every aspect of our lives. Its influence has created challenges, restructured social settings, and redefined meanings of common words and phrases. The terms "organic" and "clean," for example, have a new, heightened relevance with consumers in a post-COVID-19 environment with their hyper-focus on strengthening immune systems and preparing bodies for any potential interaction with the virus.

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Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021.

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No Black Winners and Rampant Allegations Led to the Cancellation of the James Beard Awards

EATER

Photo: Getty/Victor Spinelli/WireImage. The allegations range from bullying to sexual harassment, leading the foundation to reassess what constitutes award-worthy chef behavior, per the New York Times The James Beard Awards, the most prestigious accolades in the American restaurant industry, were effectively canceled on August 20, with the foundation citing the devastating impact of COVID-19, as well as “sustained upheaval” within the restaurant community.

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15 Restaurant Instagram Post Ideas To Grow Sales

Restaurant Den

Your customers are using Instagram every day. And, with more than one billion active users, you’ll find this platform is an ace at creating engagement with your target audience. In fact, did you know that Instagram user engagement with brands is 84 times higher on Instagram than Twitter? Instagram is also keeping up with its […]. The post 15 Restaurant Instagram Post Ideas To Grow Sales appeared first on Restaurant Den.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Cancel the James Beard Awards, Permanently

The Restaurant Manifesto

The Foundation's mission hasn't evolved with the changing complexion of the restaurant industry. The post Cancel the James Beard Awards, Permanently appeared first on THE RESTAURANT MANIFESTO.

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Best Practices for Trimming Alcohol Overhead in the COVID World

Modern Restaurant Management

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states. Now that the initial dust has settled, restaurants are starting to think long term again.

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What to Include in Your Restaurant Employee Handbook

7 Shifts

The words ‘employee handbook’ are enough to make any new hire quiver. That’s because, traditionally, they’re boring textbooks full of lifeless legal language and an endless list of do’s and don’ts. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook?

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NYC Restaurant Workers Pushed to Food Pantries and Homelessness While Jobs Remain Scarce

EATER

With nearly 60 percent of hospitality industry workers out of jobs in NYC, many have been forced to turn to a patchwork of food relief to survive [link].

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5 Marketing Hacks To Promote The Reopening Of Your Restaurant

The Restaurant Times

Given the COVID-19 pandemic, restaurants around the globe have been forced to shut down entirely to prevent the spread of the virus. As restrictions are now easing in many regions, operators are slowly beginning to reopen their dine-in restaurants. However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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In it Together: taking on the insurance industry with Naomi Pomeroy & Robert J. Nelson

OpenTable

OpenTable’s webinar series, In it Together , tackles key topics facing the industry during the COVID-19 crisis. What does hospitality look like in a time of emergency? How can we support our communities today, both financially and emotionally? Hosted by OpenTable’s leadership team, the platform brings together restaurant leaders and experts to foster conversation and share advice during uncertain times.

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Chuck Schumer Cosponsors Restaurants Act of 2020, Support Exceeds 38%

Restaurant Engine

Since our analysis one week ago, cosponsorship of the Real Economic Support That Acknowledges Unique Restaurant Assistance Needed to Survive (RESTAURANTS) Act of 2020 has increased by 14 lawmakers in the House of Representatives, up from last week’s 163 to today’s 177. An unprecedentedly large $120 billion stimulus package focused entirely on the food service industry, the bill will prioritize funds for small and independently operated restaurants.

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How Your Restaurant Can Take Advantage of the Virtual Event Trend

Modern Restaurant Management

With people staying home to avoid the spread of COVID-19, the popularity of virtual events has taken off. Virtual events allow people to feel connected and to enjoy themselves, despite the fact that they can’t do so in a restaurant, bar, or other venues. Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests.

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How to Create a Restaurant Staff Training Manual

7 Shifts

The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9% staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Eater Talks: What About the Bars?

EATER

Join Eater editors from SF, Chicago, and Atlanta on August 24 as they discuss the issues facing bar owners and employees right now Eater Talks: What About the Bars? Monday, August 24 — 1:00 p.m. ET. Picture your typical bar: liquor flowing, lights turned low, a closely-packed crowd, with strangers approaching strangers seemingly without any qualms. The appeal of bars is the very thing that makes them such risky spots for COVID-19 transmission.

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Resources To Provide Relief To Cash Strapped Restaurants During Covid Crisis

The Restaurant Times

The hospitality industry has been one of the hardest-hit sectors by COVID-19. With governments imposing lockdown from mid-March in a desperate effort to contain the spread of the virus, many restaurant businesses are virtually bankrupt. The F&B industry stared at significant job losses amid a slump in the market due to the lockdown. While many restaurant operators pivoted their business models to focus on delivery during the dine-in prohibitions, pandemic-related changes continued to have lo

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This week in restaurant news: behind the Beards, QR comeback, delivery fee caps extended

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Behind the Cancellation of James Beard Awards, Worries About Chefs’ Behavior and No Black Winners – The New York Times. Reporter Pete Wells investigated the Beard Foundation’s decision to skip the 2020 awards announcement, finding that worries about a lack of diversity, some chefs’ offensive behavior, and “toxic”

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Cloud Kitchens Become Green Shoots Within Restaurants

Restaurant Engine

Cloud kitchens, also known as ghost kitchens, are virtual restaurant brands that have distinct listings on food delivery apps, yet share a physical kitchen with other “restaurants.” For example, the in-app DoorDash listing for It’s Just Wings is actually a cloud kitchen menu. Chili’s cooks those wings. The parent company of both brands, Brinker International ( NYSE:EAT ), disclosed that It’s Just Wings already generates $3m in weekly sales since it launched in June.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Five Things Every Restaurant Can Do to Boost Profits While Reopening

Modern Restaurant Management

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. After speaking with some of our partners in the industry on how they toe the line between investing in innovation and cutting costs during this time, we found five things restaurant owners can do to boost profits and stay open beyond the COVID shutdown. 1.

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How to Keep Your Restaurant Back Office Organized

7 Shifts

Papers. Clutter. Wires. Clipboards. That crumb-covered plate from your lunch that you haven’t had a chance to get rid of yet. This is the restaurant back office in its natural state – but not at all at its finest. Even though the practice of restaurant management continues to move digital, the physical space of your restaurant back office still needs to be organized.

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Our Food for the Many Rainy Days Ahead

EATER

Goa’s monsoon season has long necessitated the practice of purumenth, or stocking up. Today, during the COVID-19 pandemic, it’s a new kind of lifesaver. We were the crow chasers. Armed with rolled-up newspapers and sticks, we three siblings waited on the balcão (balcony) guarding the choris (Goan sausages) that were draped over a bamboo rod perched above the ground.

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Importance Of Contactless Delivery And How To Quickly Implement It At Your Restaurant

The Restaurant Times

With the onset of the coronavirus pandemic, doorstep food delivery has picked up the pace. Despite restrictions being eased, customers are still preferring online food delivery over dine-in services. Considering the convenience factor, too, online food delivery has become a significant platform for restaurants to cater to the different needs of customers and keep their business up and running.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Local Insights: Tap into industry trends and benchmark reporting to reopen with confidence

OpenTable

As cities reopen and people start to dine out again, it’s difficult to gauge what’s happening locally, whether other restaurants are open for outdoor dining, or if diners will even eat out. Keeping a pulse on all that’s happening in the industry and in your neighborhood also takes a lot of time that’s hard to find. . Restaurants can make more confident decisions if armed with the right information.

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Expert Insights for Restaurant Owners from OpenTable and Upwork

Restaurant Engine

Two restaurant industry experts share their insights regarding the state of the restaurant industry. Debby Soo, OpenTable’s new CEO, discussed on television her outlook for U.S. restaurants amid the COVID-19 downturn. She also added thoughts on Canadian operations. Secondly, Upwork’s Chief Economist Adam Ozimek contributes his thoughts. Ozimek also operates an independent restaurant in Lancaster, Pennsylvania; he describes it as an all-in-one restaurant, bowling alley, arcade, and ba

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What Is It Going to Take To Be Comfortable in Restaurants Again?

Modern Restaurant Management

After months of quarantine, consumers crave their favorite restaurant fare more than ever. We’re all a bit tired of cooking, and have grown bored with the limited menu of meals that we know how to prepare at home. The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service.

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Delivery and takeout will continue to be important revenue streams for restaurants.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i