Thu.Apr 13, 2023

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Data protection and cybercrime: the big risks facing hotels in 2023

eHotelier

The best approach is not just about secure IT systems - it’s a holistic approach involving people, processes and technology across the whole organisation.

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Ennismore partners with Cain International to expand Delano

Boutique Hotel News

Worldwide: Lifestyle hospitality company Ennismore has partnered with privately held investment firm Cain International to drive the global expansion of the Delano hotel brand. Cain will acquire a minority stake in Delano, and in partnership with Ennismore will support the brand’s global growth. The current expansion pipeline includes properties in Seoul, Istanbul, and Cartagena, with several more under negotiation.

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IHG strengthens presence in Nepal with four new luxury and lifestyle signings

eHotelier

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Nepal based Shangri-La Hotel & Resort Group to develop four new hotels in - InterContinental Kathmandu Lazimpat, Hotel Indigo Pokhara Gharipatan, InterContinental Resort Pokhara Begnas Lake, and InterContinental Resort Chitwan, Meghauli.

Marketing 130
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Mews acquires Canadian PMS

Boutique Hotel News

Canada: Cloud-based property management system Mews has acquired the Montreal-headquartered cloud PMS Hotello. Hotello has approximately 500 customers in Canada and the United States. The company provides automated property management software including a booking engine, check-in/out kiosks, marketing features and housekeeping solutions. The acquisition was helmed by Mews Ventures, an investment arm launched last year to accelerate technology growth and innovation.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Akaryn Hotel Group opens Aleenta Retreat Chiang Mai, Thailand

eHotelier

Today marks the official opening of Aleenta Retreat Chiang Mai in northern Thailand. This is the third property under the Aleenta brand from Thailand-based luxury boutique hotel specialist AKARYN Hotel Group. Offering 44 rooms and suites, a restaurant, bar, spa and wellness center featuring tailor-made wellness programs and retreats, the resort manifests AKARYN Hotel Group’s ongoing dedication to providing authentic, premium, sustainable experiences.

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More Trending

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Concord Hospitality appoints Mark Castriota as General Manager of The Westin Atlanta Gwinnett

eHotelier

Concord Hospitality, the award-winning hotel management and development company which presently operates over 150 hotels across North America, announces the appointment of Mark Castriota as the General Manager of The Westin Atlanta Gwinnett, a highly anticipated new hotel on the campus of the Gas South District in Gwinnett County, Georgia slated for a grand opening in Spring 2024.

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Heckfield Place unveils The Bothy by Wildsmith wellness space

Boutique Hotel News

UK: The 45-room hotel Heckfield Place has introduced the brand new, 17,000 square-foot Bothy by Wildsmith wellness space. The Bothy by Wildsmith is an evolution of The Little Bothy at Heckfield Place, and lies behind a secret door of the original walled gardens. It has been built with fossilised limestone floors and sink features, Hampshire bricks used as part of the original Bothy’s restoration, and features 29,434 hand-laid tiles.

Book 130
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The Gwen Chicago appoints Iris Junge as General Manager

eHotelier

The Gwen, a Luxury Collection Hotel, is pleased to announce the appointment of Iris Junge as General Manager. As the newest appointed leader on the executive leadership team, Junge will drive forward the luxury hotel’s mission of delivering unparalleled guest experiences while maintaining a dynamic environment for all employees.

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A Case Study for Automating the AP Process

Modern Restaurant Management

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Bogotá hotel industry reported highest RevPAR on record in March

eHotelier

Helped by an increase in business travel, Bogotá’s hotel industry reported its highest average daily rate (ADR) and revenue per available room (RevPAR) on record according to preliminary March 2023 data from STR.

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Why Mews acquired Hotello, by Richard Valtr

MEWS

I speak on behalf of every Mewser when I say how excited we are to welcome Hotello into the Mews fold.

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Baird/STR Hotel Stock Index down 3.4% in March

eHotelier

The Baird/STR Hotel Stock Index dropped 3.4% in March to a level of 5,355.

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Accor Signs Fairmont Hotel in Agra, India

Hospitality Net

Accor has signed a deal with Shekhar Resorts to open the first Fairmont hotel in Agra, home of the Taj Mahal - one of the seven wonders of the world and an UNESCO World Heritage Site in India.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Bed Bug Prevention: How to Protect Against Devastating Financial Loss

Hotel Business

Bed bugs can be a costly problem for hotels, not just in terms of reputation and lost business, but also in terms of legal expenses. Like a fire, flood or other natural disaster, a bed bug lawsuit can be enough to financially ruin a property without having adopted the proper protection. Bed bug-related legal issues have become increasingly common in recent years, with scandalous headlines affecting almost every major brand.

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Broomhill Estate in Devon brought to market for £2.75m

Hotel Owner

The Broomhill Estate in Barnstaple, Devon, has been brought to market for an asking price of £2.75m. The estate, which is known as the sanctuary for the arts in North Devon, is also available to purchase as three lots. Lot one is available for £1.85m and includes Broomhill Art Hotel, which dates back to 1913 and commands a prominent hillside position that extends to around 8.2 acres, boasting spectacular views of the valley that also include the Sculpture Garden featuring more than 150 pieces of

Marketing 105
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IHG Hotels & Resorts celebrates a new era of luxury in Rome with spring opening of InterContinental

Hospitality Net

InterContinental Rome Ambasciatori Palace will open in May 2023, reimagined as an icon of "La Dolce Vita." Located in the heart of Rome on the legendary Via Veneto, the property bears the signature of the renowned Italian architect Carlo Busiri Vici, originally built in 1900 to host ambassadors staying in Rome, before serving as the American Embassy Library in 1946.

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Daish Holidays expands operations team with new appointment

Hotel Owner

Independent family-owned coach holiday group Daish’s Holidays has expanded its operations division with the appointment of Gemma Wilson as hotel group controller. Wilson has over 25 years of experience in the hospitality and leisure industry, which includes five years at Norwich City Football Club and has worked in both operational and financial roles.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Thynk Raises $13 Million of Series A Funding to Drive Innovation in Verticalized CRM for the Hospitality Industry

Hospitality Net

Thynk, a global provider of advanced technology solutions for data-driven hotel sales and operations management, today announced details on its latest successful round of investment, resulting in $13 million received in Series A funding. The injection of capital combined with Thynk’s impressive revenue growth will further fuel the company’s accelerated R&D efforts as well as its ongoing global expansion, with teams and customers already present in European, American and Middle East hospitality m

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Hotel RevPAR reaches year high over Easter, says RoomRaccoon

Hotel Owner

Independent hotels in the UK recorded a spike in RevPAR over the Easter weekend, measuring £121 on 8 April 2023 – the highest figure recorded in the UK this year. This according to new data from hotel management system RoomRaccoon which monitored the performance metrics of over 2,000 rooms in boutique hotels, B&Bs and guesthouses across the UK. It said the figure comes as a result of increased occupancy and ADR (average daily rate) over the four-day period.

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The Hottest Late-Night Party in Rome Is at the Bakery

EATER

Antonio Lambiase at Pasticceria Lambiase. In Rome, when the evening is coming to an end, late-night diners skip kebabs and pizza to seek out brioche buns bursting with cream, Nutella-filled croissants, and doughnuts oozing with custard It’s midnight and Donatella is waiting in the queue at Il Maritozzaro in Rome’s Trastevere neighborhood. While her preteen son trails sulkily behind her, she is lit up with childlike excitement.

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Hyatt bolsters senior EAME team

Hotel Owner

Hyatt Hotels Corporation has made two senior appointments to its Europe, Africa, and Middle East (EAME) region, with Heidi Kunkel joining as senior vice president of Commercial Services, and Monique Dekker as senior vice president of Human Resources. The group said the appointments bolster the region’s executive team as it prepares for continued growth under the leadership of EAME group president Javier Águila.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Florida Travel Advisory Issued by LGBTQ Group

Travel Pulse Destinations

Equality Florida issues warning surrounding the risks posed to the health, safety, and freedom of those considering short or long term travel, or relocation to the state.

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The Gresham Aparthotel appoints new general manager

Hotel Owner

The Gresham Aparthotel has recently announced the appointment of Mark Hills as its new general manager. Hills previously took part in the transformation of Ramada Hotel & Suites by Wyndham in Coventry which has over 160 rooms, including 70 one-bedroom apartments and studios and the development of a city centre property in Birmingham. In his new role Hills hopes to support The Gresham Aparthotel in the vision to become a longer-stay destination hotel for people visiting Leicester.

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A New Bulgari Hotels & Resorts’ Star is Born: Bulgari Hotel Roma Will Open on June 9th, 2023

Hospitality Net

Bulgari Hotels & Resorts is proud to announce the opening of Bulgari Hotel Roma on June 9th, 2023. Located in Piazza Augusto Imperatore n.10, the new hotel will be the ninth gem of the Bulgari Hotels & Resorts collection adding a new glamourous milestone to the history of Bulgari and its hometown.

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Landmark London appoints new hotel manager

Hotel Owner

The Landmark London has announced the appointment of Steve Laine as its new hotel manager. Laine will head up the hotel team and oversee the property’s major refurbishment, including the introduction of new F and B outlets. He has 23 years of experience in the hospitality sector, having worked in globally renowned hotels including The Ritz London, JW Marriott Grosvenor House London, Madinat Jumeirah Dubai, and Pan Pacific Singapore Hotel.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i